Error 3338 [minor 306] when playing DRM content on tablet?

Hi everyone,
Currently, our team is developing an OSMF based player to play DRM content on Android Device.
When we test the application on the tablet to play the DRM content (mp4 and f4m), the Authentication process runs well, we can authenticate successfully and the tablet receive voucher information correctly but when it's about to play, we receive the error 3338, minor 306 [Unknown Connection Type]. We can not find any related document explaining about this error.
Anyone has any idea what causes the error and how to solve it?
Thank you very much,
Cheers,
Jack

Hi Jack,
Are you using output protection for these contents?
On Android, if content requires any kind of output protection (digital and/or analog), playback will be blocked by error 3338.
You might want to use 'USE_IF_AVAILABLE' instead of 'REQUIRED' for policy.outputProtection.* policy setting.
Thanks,
Hiroshi

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    Thread 8:
    0   libsystem_kernel.dylib                  0x968028e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x96884280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x9690a095 pthread_cond_wait$UNIX2003 + 71
    3   libtbb.dylib                            0x0626c0ce tbb::internal::rml::private_worker::run() + 478
    4   libtbb.dylib                            0x0626bee1 tbb::internal::rml::private_worker::thread_routine(void*) + 17
    5   libsystem_c.dylib                       0x9687f5b7 _pthread_start + 344
    6   libsystem_c.dylib                       0x96869d4e thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib                  0x968028e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x96884280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x9690a095 pthread_cond_wait$UNIX2003 + 71
    3   libtbb.dylib                            0x0626c0ce tbb::internal::rml::private_worker::run() + 478
    4   libtbb.dylib                            0x0626bee1 tbb::internal::rml::private_worker::thread_routine(void*) + 17
    5   libsystem_c.dylib                       0x9687f5b7 _pthread_start + 344
    6   libsystem_c.dylib                       0x96869d4e thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib                  0x968028e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x96884280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x9690a095 pthread_cond_wait$UNIX2003 + 71
    3   libtbb.dylib                            0x0626c0ce tbb::internal::rml::private_worker::run() + 478
    4   libtbb.dylib                            0x0626bee1 tbb::internal::rml::private_worker::thread_routine(void*) + 17
    5   libsystem_c.dylib                       0x9687f5b7 _pthread_start + 344
    6   libsystem_c.dylib                       0x96869d4e thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib                  0x968028e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x96884280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x9690a095 pthread_cond_wait$UNIX2003 + 71
    3   libtbb.dylib                            0x0626c0ce tbb::internal::rml::private_worker::run() + 478
    4   libtbb.dylib                            0x0626bee1 tbb::internal::rml::private_worker::thread_routine(void*) + 17
    5   libsystem_c.dylib                       0x9687f5b7 _pthread_start + 344
    6   libsystem_c.dylib                       0x96869d4e thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib                  0x968028e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x96884280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x9690a095 pthread_cond_wait$UNIX2003 + 71
    3   libtbb.dylib                            0x0626c0ce tbb::internal::rml::private_worker::run() + 478
    4   libtbb.dylib                            0x0626bee1 tbb::internal::rml::private_worker::thread_routine(void*) + 17
    5   libsystem_c.dylib                       0x9687f5b7 _pthread_start + 344
    6   libsystem_c.dylib                       0x96869d4e thread_start + 34
    Thread 13:
    0   libsystem_kernel.dylib                  0x968028e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x968842e9 _pthread_cond_wait + 938
    2   libsystem_c.dylib                       0x96884572 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore          0x94be56ad TSWaitOnConditionTimedRelative + 177
    4   com.apple.CoreServices.CarbonCore          0x94be5184 TSWaitOnSemaphoreCommon + 272
    5   com.apple.CoreServices.CarbonCore          0x94be540d TSWaitOnSemaphoreRelative + 24
    6   com.apple.QuickTimeComponents.component          0x977835ac 0x9718d000 + 6251948
    7   libsystem_c.dylib                       0x9687f5b7 _pthread_start + 344
    8   libsystem_c.dylib                       0x96869d4e thread_start + 34
    Thread 14:
    0   ???                                     0x06da4666 0 + 114968166
    1   ???                                     0x06da4d24 0 + 114969892
    2   ???                                     0xf92d8000 0 + 4180508672
    3   ???                                     0000000000 0 + 0
    4   ???                                     0x06dab0fb 0 + 114995451
    5   ???                                     0x06daa5db 0 + 114992603
    6   libMilesX86.dylib                       0x0620be18 AIL_fetch_CB + 12280
    7   libMilesX86.dylib                       0x06210051 AIL_fetch_CB + 29233
    8   libMilesX86.dylib                       0x062112a4 AIL_fetch_CB + 33924
    9   libMilesX86.dylib                       0x06214c06 AIL_ms_count + 3286
    10  libMilesX86.dylib                       0x061ea366 AIL_Process + 278
    11  libMilesX86.dylib                       0x061e9be7 0x61e9000 + 3047
    12  libsystem_c.dylib                       0x9687f5b7 _pthread_start + 344
    13  libsystem_c.dylib                       0x96869d4e thread_start + 34
    Thread 15:: AQClient
    0   libsystem_kernel.dylib                  0x968007d2 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x967ffcb0 mach_msg + 68
    2   com.apple.CoreFoundation                0x914def89 __CFRunLoopServiceMachPort + 185
    3   com.apple.CoreFoundation                0x914e496f __CFRunLoopRun + 1247
    4   com.apple.CoreFoundation                0x914e402a CFRunLoopRunSpecific + 378
    5   com.apple.CoreFoundation                0x914e3e9b CFRunLoopRunInMode + 123
    6   com.apple.audio.toolbox.AudioToolbox          0x9131f2e1 GenericRunLoopThread::Entry(void*) + 209
    7   com.apple.audio.toolbox.AudioToolbox          0x9131f20c CAPThread::Entry(CAPThread*) + 196
    8   libsystem_c.dylib                       0x9687f5b7 _pthread_start + 344
    9   libsystem_c.dylib                       0x96869d4e thread_start + 34
    Thread 16:
    0   libsystem_kernel.dylib                  0x968028e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x96884280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x9690a095 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.audio.toolbox.AudioToolbox          0x9132f225 CAGuard::Wait() + 113
    4   com.apple.audio.toolbox.AudioToolbox          0x9132de7d AQConverterManager::AQConverterThread::Run() + 271
    5   com.apple.audio.toolbox.AudioToolbox          0x9132dd06 AQConverterManager::AQConverterThread::ConverterThreadEntry(void*) + 22
    6   com.apple.audio.toolbox.AudioToolbox          0x9131f20c CAPThread::Entry(CAPThread*) + 196
    7   libsystem_c.dylib                       0x9687f5b7 _pthread_start + 344
    8   libsystem_c.dylib                       0x96869d4e thread_start + 34
    Thread 17:: com.apple.audio.IOThread.client
    0   libsystem_kernel.dylib                  0x968007d2 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x967ffcb0 mach_msg + 68
    2   com.apple.audio.CoreAudio               0x99fdc310 HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, bool, unsigned int) + 138
    3   com.apple.audio.CoreAudio               0x99fd6e3e HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 70
    4   com.apple.audio.CoreAudio               0x99fd567d HALC_ProxyIOContext::IOWorkLoop() + 1389
    5   com.apple.audio.CoreAudio               0x99fd5061 HALC_ProxyIOContext::IOThreadEntry(void*) + 145
    6   com.apple.audio.CoreAudio               0x99fdf04a ___ZN19HALC_ProxyIOContextC2Emj_block_invoke_0 + 20
    7   com.apple.audio.CoreAudio               0x99fd4f85 HALB_IOThread::Entry(void*) + 69
    8   libsystem_c.dylib                       0x9687f5b7 _pthread_start + 344
    9   libsystem_c.dylib                       0x96869d4e thread_start + 34
    Thread 18:
    0   libsystem_kernel.dylib                  0x96802c72 __semwait_signal + 10
    1   libsystem_c.dylib                       0x96909a55 nanosleep$UNIX2003 + 189
    2   libsystem_c.dylib                       0x9690991e usleep$UNIX2003 + 60
    3   libMilesX86.dylib                       0x061e9bbe 0x61e9000 + 3006
    4   libsystem_c.dylib                       0x9687f5b7 _pthread_start + 344
    5   libsystem_c.dylib                       0x96869d4e thread_start + 34
    Thread 5 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x00000000  ecx: 0x00000000  edx: 0x0000047c
      edi: 0x00000004  esi: 0x0000000f  ebp: 0xb0729998  esp: 0xb0729994
       ss: 0x00000023  efl: 0x00010202  eip: 0x9686ad3a   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0x00000004
    Logical CPU: 0
    Binary Images:
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    0xbffd000 -  0xbffdfff +cl_kernels (???) <39BE2B0E-E861-4921-A028-5A12D830C692> cl_kernels
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    0x127e8000 - 0x127ebffd  com.apple.IOAccelerator (30.14 - 30.14) <0A58BEF8-4674-3406-86DF-1AC1DACA5024> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
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    0x1344d000 - 0x135e1ffb  GLEngine (8.7.25) <37CEB6BA-0A46-3A34-BE81-7A0ED7DE1830> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
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    0x903db000 - 0x903e8ff7  com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
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