ERROR 499- iTunes Download

Okay, so almost two weeks ago I bought the new Rise Against album off of iTunes ( I have a Toshiba laptop, and I am using windows 8.1 and everything is up to date) and I paid for everything and all was fine EXCEPT FOR ERROR 499 and the fact that I am unable to download the song "The Eco-Terrorist In Me". I have done everything I have been able to find on the web and have contacted apple with no luck, just a credit to buy a song ( and I was told I could buy the song that won't download) and I still cannot. The song will still not download and I'm am beyond ****** off right now.
Everything is correct so far: my connection is fine, Kaspersky Parent Control IS NOT EVEN ON, I am not running any proxys or anything of that sort and I am at a loss to what to do.
I hope someone can help me. I just want my song

Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M.

Similar Messages

Error during itunes download

I have a PC with Windows and I am trying to download iTunes so that I can manage the files on my iPod Nano. However, the download is interupted 3 times by a variety of errors:
"An error occurred during the installation of assembly 'Microsoft.VC80.CRT.type="win32".version="8.0.50727/6195." .publicKey Token="11fc8b3b911e18e3b" .processo rArchitecture="x86". Please refer to Help and Support for more information. HRESULT: 0x80070002."***This error occurs during the Publishing product information, I click OK and it appears to continue downloading.
Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privleges to start system services" ***This error occurs during the Status: Starting Services. I attempt to click Retry several times before clicking Ignore. It appears to continue downloading.
I recieve error #2 a second time and then the download stops.
What am I doing wrong? How can I get iTunes downloaded on my computer?
Thanks so much in advance.

if it helps at all...
I downloaded Quicktime seperately from iTunes and i got that with no problem and it worked just fine but i cant get iTunes at all
and i have follwed the instructions on the website about uninstalling everything but nothing seems to be working
...is there any possible way that anybody can help me out with this.
any help that anyone can offer is very greatly appreciated,
Please & Thank You.

Error with iTunes download. Can anyone help?

I tried installing the latest version of itunes and after being told that it had successfully installed, I tried to run the program and was greeted with the following message from itunes:
"Entry point not found. The procedure entry point could not be located in the dynamic link library CoreMedia. dll"
I clicked 'ok' and got another error message which said:
"itunes was not installed correctly. Please re-install itunes. Error 7 (Windows error 127)"
I have tried un-installing and re-installing a few times as well as trying to download in a Firefox browser rather than internet explorer. No luck.
Any suggestions? Thanks!

http://go.microsoft.com/?linkid=9662461
This worked for me. Dont know why, but I found it in another thread....

TS3297 error 8003 iTunes download

I downloaded some music on my iPad which loaded successfully but only half the album appears in iTunes on my iMac. Whenever I try and download I keep getting the same error message which is that it has stopped (err = 8003). I've checked my access to secure sites, I've done various things but nothing seems to allow the rest of this album to download on my Mac. Any tips???

Doublechecking ... you've tried the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document?
iTunes: Advanced iTunes Store troubleshooting

HT201272 Keep getting error #499 when trying to download a song from an album I purchased that failed to download. Error message appears when trying to download from iTunes and the cloud. Re-starting the computer did not help.

I downloaded an album I purhcased a few days ago but one of the album's songs did not download. I received an error message, #499, for which I can get no explanation or interpretation of what error #499 even is (other than generic terms). All my efforts to re-start the download have failed. I've tried several times to download the file to no avail, tried the cloud service to no avail, and re-started the computer to no avail.
My main intention is to, of course, get the download completed. My secondary intention is to, hopefully, bring to the attention of Apple - iTunes staff, the grossly inadequate, dare I say cryptic, error message descriptions iTunes displays.
I can provide the purchase receipt number if it is required.

Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M.

Error code 499 when downloading purchases from itunes.

ive purchased 3 albums in the last month and ive had 1 song from each album that was not able to be downloaded due to an error code 499. which says something about please make sure you have an active internet connection, which i do or otherwise the rest of the album wouldnt have downloaded. why am i getting this error for 1 song on every album i purchase and how do i fix it so i can get the rest of my purchases?

Hi luvfshng33,
Thanks for visiting Apple Support Communities.
If you see an "error 499" when using iTunes for Windows, this troubleshooting tip can help:
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
From:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Jeremy

Error code 499 for download music

error code 499 for itune music download all other music is ok.thanks

Hello, holebung.
Thank you for visiting Apple Support Communities.
Here are the troubleshooting steps that I would recommend going through when receiving error 499.
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
iTunes: Advanced iTunes Store troubleshooting
https://support.apple.com/kb/TS3297
Cheers,
Jason H.

TS3697 I am receiving an error message(iTunes will no longer sync photos to the iPhone "Peter's iPhone". Do you want to keep or remove photos previously synced to your iPhone") I am trying to download pics from my computer to my iPhone. Any ideas? Peter

When I went to download some pics (originally taken with my iphone 4S) from my computer back to my iPhone I got the following error message: "iTunes will no longer sync photos to the iPhone "Peter's iPhone". Do you want to keep or remove photos previosly synced to your iPhone?"
Coincidentally, my wife just purchased an iPhone 4S and syncs to iTunes on the same computer.
Any ideas?
Peter

The "best" way to handle it, if you want to keep everything separate, is to create separate user accounts on the computer. make sure you log into your account on the computer before you attempt to sync your phone and log out when you're done using the computer.
Though it's possible to sync both of them to the same iTunes library, and even share an account for the iTunes store, you're inviting confusion and possible data loss (as you've discovered already). Best to just use separate user accounts on the computer. That also gives you the benefit of not polluting the other persons browser favorites, contacts, etc.

When I download Itunes my computer tells me there was and error in the download and I have to downlooad again. I have tried three times. My computer in brand new. So what could the problem be

When I download itunes my computer tells me there was an error in the download and I need to re-download. It tried three times to re-download and got the same error. Any help for this? My computer is brand new.

Go START/ALL PROGRAMS/APPLE SOFTWARE UPDATE"
If it offers you a newer version of Apple Software Update, do it but "Deselect" any other software offered at the same time.
Once done, try another iTunes download

Please help error -9808 when downloading apps in itunes store anyone can help me out

please help error -9808 when downloading apps in itunes store anyone can help me out

Click here > iTunes: Advanced iTunes Store troubleshooting
Then "expand" Specific Conditions and Alert Messages
Then click 9808

Hey all just trying to set up my ipad synced up with itunes but now if i try to download any apps i put my password in then comes up with unknown error and wont download any help would be great

hey all just trying to set up my ipad synced up with itunes but now if i try to download any apps i put my password in then comes up with unknown error and wont download any help would be great

Reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

ITUNES downloads from store causing BSOD windows stop error- Please Help!

Hi everyone,
maybe someone can help me out or knows how to fix this problem.
Problem in detail:
This problem started since I updated to the latest version of itunes 7 to download video for my ipod video 30gb. Itunes worked perfect on my computer before updating as I used it with an ipod mini.
I was able to use my new IPOD 30gb fine and transfer all my music to it correctly.
The main problem occurrs when downloading anything from itunes store...1st noticed this when my podcasts were updating and downloading and then the system suddenly crashed with the windows blue screen error message and had to reboot. This happened multiple times so I disabled the automatic downloads of podcasts. Itunes then works fine when not downloading anything.
I then tried purchasing a TV show, whole series, and when it began downloading, the Exact same Error and Blue screen will occur--Very Frustrating.
I uninstalled ITUNES and Quicktime, and then reinstalled them via the latest download from itunes. The same errors still occur.
When windows reboots and sends error report to Microsoft, it states the error is due to a Driver error of which the specific driver is not known.
I have called apple/itunes support and spoke with them and they could not figure out the problem and said I should check with my computers cust service and/or microsoft as it was probably something on this end...I did this and they stated the problem must be something with itunes and especially since all other programs run fine on my system.
SO basically I am going in circles trying to figure this out so I am hoping someone here may know how to fix this problem.
Not only that, but I tried the same on my desktop as I figured I could at least download my podcasts and purchases to my desktop and then transfer to my ipod from there(as I am mainly using my labtop for my ipod) and updated my desktop to itunes 7 latest version,, and figured it would work on my desktop with same operating system----but it Caused the SAME error BSOD as my labtop and in same fashion....only when downloading from itunes.
ANy help is much appreciated as I got the ipod video mainly because of ITUNES video content and podcasts and if I cannot use these major functions on ITUNES than This Was a Complete Waste for me to get the Video IPOD.
Hope there is a way to fix
Thanks

I afraid can’t help much with this, but no one else
has answered. It does seem very odd that two
different computers have the same problem. It makes
you wonder about the content you were trying to
download. As a matter of interest was the
installation for both computers done from the same
download file?
When your computer dies, can you read the stop
message or does it disappear, if it does, go to
Control Panel>System>Advanced
Click Settings in Start Up and Recovery and make sure
that Automatically Restart is no checked.
You should be able to get a stop number from the blue
screen and you may also be able to identify the
filename of a driver, which could give a clue to the
problem.
The Microsoft Website has a certain amount of help on
specific stop messages, you can search for the number
of the stop message which will be something like
0x0000000A.
There is also some help on troubleshooting stop
messages here:
http://aumha.org/win5/kbestop.htm
Thanks for your reply.
As far as the content being downloaded from itunes---consisted of different podcasts and also on a separate occasion-the tv show Heroes complete season on ITUNES..So I would guess the error has nothing to do with the content being downloaded.
The ITUNES installation for both computers was from the same itunes download file on this website on apples itunes free download.
I did not write down the most recent stop numbers and no drivers seemed to be named on the blue screen from what I could tell, but I guess I could be missing something...
From a previous crash with the BSOD- the error message listed was this: STOP: 0x00000050 (0xbad0b158, 0x00000000, 0x8056ea22, 00000002)
not sure if this helps maybe figure out the cause of this or not.
Maybe this will help get to the bottom of this.
Thanks

Steve Jobs obviously was "the man" because every update or install now gives me problems... i can no longer download anything to my iphone.. giving me errors of "cannot install at this time" and i get an error installing itunes on my other laptop... wth?!

Steve Jobs obviously was "the man" because every update or install now gives me problems... i can no longer download anything to my iphone.. giving me errors of "cannot install at this time" and i get an error installing itunes on my other laptop... wth is going on!??!
ok so the download problem with my iphone.. what could be the cause of that? ive restarted and deleted the "undownloaded app" over 10 times already. and restarted the iphone 10 times... next thing i know i cant install itunes on my laptop.... geez man..
obviously there is a fix which someone will help... but why should i have to go through all that crap to install a so called uncomplicated software... when you think about it this really shouldnt even be an issue.
normally if the thing dosent work. normally with most programs you just uninstall the uncompleted software and just reinstall and everything is usually good to go.. help!

ive never had any problems with ap[ple products in the past... this is a first and a stupid problem if you ask me

TS1363 Trying to load my new Ipod Nano onto my pc. Have tried numerous times to load however after having gotten the ITunes download and attempting 2then load onto Nano get an "Error 2" message along w/"Apple Application Support was not found". Using Win

Trying to load my new I Pod Nano onto my pc. Have tried numerous times and keep getting same message..."Error 2...Apple Application Support was not found. When I look at my control panel the only program that shows is "I Tunes". No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
Any assistance would be greatly appreciated.

When I look at my control panel the only program that shows is "I Tunes". No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
That's an extreme case of this.
We'll try doing standalone installations of all the supporting programs.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone Apple Mobile Device Support install.
Doubleclick the AppleSoftwareUpdate.msi to do a standalone Apple Software Update install.
Doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install.
Do those four installs go through okay? If so, does your iTunes launch without any errors now?

I get an error message when downloading ITunes :could not access the network location %public%\desktop\

I get an error message when downloading ITunes "could not access the network location" %public%\desktop\?
windows vista 32 bit

Try the following user tip:
"Could not access network location %PUBLIC%\Desktop\" install errors

ERROR 499- iTunes Download

Similar Messages

Maybe you are looking for