Error code 242 on Office jet 8600

Office Jet 8600 quite accepting fax's. Error code 242, but fax test show all connections are good.

Hi @Skylek
According to the following document, error 242 means the remote fax machine is attempting to receive instead of send. Both machines have attempted to start a reception at the same time. On many fax machines, it is possible to accidentally initiate a fax reception in the following cases:
There is no paper in the machine.
The paper is not correctly loaded and the document sensor cannot sense it.
Interpreting Error Codes in Fax Communication Error or Fax History Reports
Recommended Solution:
Contact the sender to make sure that a document is ready and correctly loaded in the sending fax machine. Also make sure that the remote machine is attempting to initiate a transmission and not a reception.
I hope this helps.
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Sunshyn2005 - I work on behalf of HP

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New hp office jet 8600 was perfect until error message appeared

new hp office jet 8600 was perfect until this weekend when message appeared that the printhead was either missing, incorrectly installed, incompatible or not detected.. Windows XP. N911A Series

Follow the instructions on this page to remove and re-seat the printhead: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03096304&tmp_task=solveCategory&cc=us&dlc=en&la...
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I am employed by HP

Office jet 8600 won't scan more than one page

My Office jet 8600 will only scan one page at a time. It doesn't matter if I use the document feeder or put the document on the glass. When the scanner asks if I have another page I select yes and then I receive a message telling me the scanner is already in use and can't scan another page. I have talked to HP tech support twice and downloaded new drivers. The scanner worked perfectly until the last few days when it started having this problem. HP tech support was not able to help.

Hi @LonghornJack
I am really not certain what would cause the message stating that the printer is in use when you try to scan a second page, but running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
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Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor >>>>> www.hp.com/go/tools
If this does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Two Sided Printing with HP Office Jet 8600

I have installed an HP Office Jet 8600 N911A The two sided printing feature is not functioning. HP's website offered instructions on the OX 10.6 system, but not 10.7.3

Hello,
You should be able to print on two sides using this method for your product:
NOTE:You can print your document on both sides of the paper, instead of just one side. Click on the Advanced button on the Paper/Quality or Layout tab. From the Pages to Print drop-down menu select Print Odd Pages Only . Click OK to print. After the odd numbered pages of the document have been printed, remove the document from the output tray. Reload the paper in the input tray with the blank side facing up. Return to the Pages to Print drop-down menu and then select Print Even Pages Only . Click OK to print.
Reference link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02250284&tmp_task=useCategory&cc=us&dlc=en&lang...
Hope this helps.
I work for HP.

What do I use as a password to link my Ipad to my HP Office Jet 8600?

I just bought an e-print (HP Office Jet 8600 pro) so I could print w/my Ipad, what Password do I use w/Ipad to connect the 2?

Hi,
It supports Airprint, your iPad should be able to find it otherwise please use the following setup.
http://www.apple.com/support/ipad/assistant/airprint/
Regards.
BH
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Cant set up my HP office jet 8600 printer with my iPad mini

Can't set my HP office jet 8600 printer with my iPad mini

That is not an AirPrint supported printer. Check for compatibility here: http://support.apple.com/kb/HT4356
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Started having error 0x887df78e with HP Office Jet networked printer. Seem to be related to Itunes

I recently started having my networked HP Office Jet printer begin flashing lights and displaying error code 0x887df78e. It seems to be related to the use of ITunes. The only information from HP is to remove the print cartriges, keep unplugging the printer and plugging it in several times and then hit a combination of keys on the key pad. This does not seem to work. Any clues? It appears I am not the only one who sees a link withthis phenom and ITunes.

Try unistalling Itunes and reinstall without the option for automatic updates on the Apple download site. reinstall printer software.

HP office jet 8600, wireless not working, IP address not being recognized

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Hi,
Why don't you connect the printer wirelessly to your Airport Extreme?
You may do so by clicking the Wireless icon on the printer screen, click Settings and follow the Wireless Setup Wizard to connect the device, then it should recieve its own IP by using the printer capabilities..
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AirPrint non–functional on office jet 8600 pro

I purchased my office jet pro 8600 a couple years ago. One reason was due to it having AirPrint capabilities. This functionality worked great for me until a couple months back. Now I read other posts about the 8600 AirPrint not working, and the response from support is to go look at apples list of AirPrint supported printers and the 8600 is not listed. I'm confused since HP advertised on the printer retail box as AirPrint compatible but now am told to check Apples site for compatible printers. I need AirPrint functionality so please tell me what is the correct place to find a printer that will work for me now and in the future. Is Apple the one that holds the master list, or is there really any list that will allow me to protect my investment by knowing AirPrint is support and will be a continued supported functionality of my new printer.

Hello @nekiwi,
Welcome to the HP forums.
I understand that you are having a problem printing from your iOS device to your Officejet Pro 8600.
I would like to help.
Sometimes problems occur when the devices is upgraded to a newer iOS version.
Perhaps the problem occured after an upgrade?
More then likely you are just haveing a network issue.
Printing Over a Wireless Network with Apple's AirPrint FAQs
Try cycling the network.
Turn the printer and the iOS device off.
Unplug the power cord to your router for at least a minute.
plug the power cord back into the router, and turn on the devices.
Try a test print.
If it still does not work, try connecting to the printer through its wireless direct feature.
This will bypass your network altogether.
If it still will not print, there may be an issue with the printer.
If it prints, then something has happened to the network.
A work around you may find useful it the HP ePrint app.
Getting Started with HP ePrint Mobile Apps
Aardvark1
I work on behalf of HP
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Cannot print office jet 8600 from iphone

Hello, I am using an Office Jet pro 8600. Everything was running fine with printing wirelessly from our iPhones until we switched from an HP laptop to an iMac desktop. We are on a Hub for wireless internet. I have unplugged and restarted the wireless router twice and used the Wireless Wizard to reset the printer but still cannot print from our iPhones. We can print wirelessly from the iMac. Any suggestions? Thank you for your help.

OK, if it works from the iMac, it should also work from the iPhone. Are you sure your iPhone is connected to the wireless network?
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I am employed by HP

HP Office Jet 8600 Pro network connection

Today is 12/10/2014. This morning a windows 8.1 automatic update was installed. After installation, the HP Office Jet would not print.
The reported error was that two way communication could not be established.
I have reinstalled the printer and rebooted several times with no luck.
My laptop prints to the printer just fine.

Hello there! Welcome to the forums @johnodrake
I understand you now cannot print after Windows 8.1 performed an automatic update!
Could you please try running the Print and Scan Doctor.
This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results. Please send me a reply with the results.
Also, when you uninstalled the printer, did you uninstall the printer by using the Control Panel, and did you restart the computer before re-installing?
Happy Thursday!
R a i n b o w 7000I work on behalf of HP
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Hp office-jet 8600

I have got hp offi jet 8600 for 3 monthes ago and today it has been smoked and fire up which is very strange issue. so please, feed me and analyze what has happend.
thanks,

Hello mohadel,
Welcome to the HP Forums.
I see that you are having a hardware issue with the printer.
Please write me back with a detailed description of what is taking place.
If the unit has actually caught on fire and is smoking, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Error code 242

I have an OfficeJet 6500A Plus and Windows 7. I can't seem to receive faxes. I get an error message #242. I tried changing the ECM to Off and that didn't help. I have asked several people to fax me and none get through so the problem is at this end.

Hi there anneh,
This article should get you back up and running. Give the steps a shot and let us know if it helps.
Best of Luck!
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What is Error 351 for HP Office Jet pro 8600 All in one

I cannot send or receive faxes on my HP Officejet Pro 8600. I get an Error 351 when I try to fax. Can you help me?
This question was solved.
View Solution.

Below are the causes and solution for error 351:
Cause 1: The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.
Solution: Retry the fax reception when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Cause 2: The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
Solution: Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
Cause 3: The remote user pressed the Stop key while the reception was in progress. Also under rare conditions, incompatibility between the two machines might cause the remote machine to abandon the call.
Solution: Try sending at a lower transmission speed.

Office Jet 8600 Premium unable to set printer as default. Error 0x00000709

Have NEVER been Able to make my new OJ 8600 Premium the default printer--Win7x64 Ultimate, McAfee, MSOffice All Updated. This is less than 30 days old!!!!
Installs and seems to be fully functional, Prints a Test Page, & Scans using YOUR software, BUT:
Will Not Scan Normally from Acrobat as it will not recognize (still has my HP 6500 listed which is UNINSTALLED & Registry cleaned ) Can scan using Custom Settings (WT*?!!)
Outlook & Excel "sees" the printer BUT will NOT print Fails to connect.
Checked & cleaned registry of OLD printer info then rebooted as indicated in some of the forums. STILL 0x00000709
Took offline and tried a direct connect using the USB port. Rebooted all and still 0x00000709
I thought initially it was just me. BUT, this is ALL OVER THE INTERNET, and NOT just on the 8600.
I am about to put the 8600 back in the box WITHOUT the packing and SEND it BACK. OVER 20 years with HP, BUT I have HAD IT!

Hey MHz67,
This error is coming from the Windows OS itself and is most likely coming from an issue with your Print Spooler service. I would advise trying to run the Microsoft Fixit tool for automatically detecting and fixing printing problems.
http://support.microsoft.com/mats/printing_problems/
Once this has run are you able to get the printer to be set as default and function?
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Error code 242 on Office jet 8600

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