Error code on new printer

Hello,
I have recently bought this new hp printer ,but whilst installing it onto my mac the error code came on from the very start 0x 83c 00009 ? went through the suggestions of trouble shooting ,still same error code! please can someone help?
thanks

Hi @boyder,
Thank you for visiting the HP Support Forums! I see when you setup your HP Deskjet 3520 it had an error code on it from the start. I see you were able to do some troubleshooting steps. Please make sure you have not missed any of the steps listed in the document below:
'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error M...
If you completed the steps listed with no success, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Hi @melvinc
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Hi @TennesseeWoman
Thank you for reaching out to the HP Forums, I appreciate your efforts thus far.
I have searched this error code and found that is is not an HP error, many other printer owners are seeing this error code.
Look at what others are saying here;
I have the same issue with my Samsung SL-C410W printer.....
I can not access my Epson XP-300 wireless printer......
And so forth.
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For all of those who are using network printers, the reason for the issue to occur can be due to SNMP (Simple Network Management Protocol). SNMP manages devices on a network. Some Printers may not support this protocol, because this obtains the printer's status regardless of whether or not they support SNMP, although it only supplies simple status information for those devices.
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Select Hardware and Printers option.
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Go to the Ports tab and choose Configure.
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Restart the computer and check if the issue persists.
If the issue persists, I suggest opening the link I got this from and looking through to see if you can find any other possible solutions, or maybe posting a new thread in the Microsoft Community.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
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Dear Forum Members!
Today when i wanted to print with my printer after I switched it on, I got this error code on my printer panel:
error code OXB808DEDE
I could find similar OX alphanumerical error codes but not this one.
I tried to reset my printer (plugged off and wait...) but didnt help.
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Hey there @Darkaros , Welcome to the forums!
Thanks for reaching out to us!
Error codes that are alpha-numeric usually mean there is either an Ink System Failure, Printhead issue, or Printer Failure. In some cases it could mean there is a Carriage Jam. I posted you some links below to look through. Try the troubleshooting steps recommended to try and overcome the error message!
A 'Carriage Jam' Message Displays for HP Deskjet 3520 e-All-in-One and HP Deskjet Ink Advantage 3520...
HP Printers - 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a '...
I hope this information helps you, if the error continues, give us a call directly to see about your replacement options.
To show your appreciation or thanks for the reply, click on the "thumbs up" button below!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hi Mai-unguwa,
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I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
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