Error during recovery: can't find PREINST4.SWM on the DVD

Hi everyone,
I was trying to reinstall the factory settings on my laptop with the toshiba software but during the copy of files from the first DVD of Recovery,
It says: Can't find PREINST4.SWM on the DVD.
So I look at the DVD with another computer and I find the file, so I don't know how to fix this problem, maybe reburn the DVD ? (there is no scratch on the DVD)
Thanks
[sorry for the bad english speaking, it's not my native language]

Of course its worth to copy (burn) the DVD again but Im not quite sure if it will be helpful.
Probably something went wrong during Recovery disk creation.
In such case the DVD disk isnt created probably and the recovery procedure would not finish.
This would require new Recovery DVD which could be ordered from Arvato

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Error during recovery: can't find PREINST4.SWM on the DVD

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