Error "Enter the adress of your ITS"

Hi Guys!
I try to configure the ESS service via ITS. Almost all pages work fine, but when I need My Assets page, anc click the Notify of Retirement button, I get an error "Enter the adress of your ITS"..
What's wrong? Other pages work fine..
Thanx for answer! Points are guaranteed!
Peter

We were able to solve our issue by modifying the BADI.  If the product is our service product of 'ZSRVPDT', we set the PROCESS_QTY_UNIT, PROCESS_QTY_NUM, and PROCESS_QTY_DEN:
METHOD IF_EX_CRM_PRODUCT_I_BADI~CRM_PRODUCT_I_MERGE .
  DATA: LS_ORDERADM_I_WRK      TYPE  CRMT_ORDERADM_I_WRK.
  CALL FUNCTION 'CRM_ORDERADM_I_READ_OW'
    EXPORTING
      IV_GUID           = IU_PRODUCT_I-GUID
    IMPORTING
      ES_ORDERADM_I_WRK = LS_ORDERADM_I_WRK
    EXCEPTIONS
      ITEM_NOT_FOUND    = 1
      OTHERS            = 2.
  IF SY-SUBRC = 0.
    IF LS_ORDERADM_I_WRK-ORDERED_PROD = 'ZSRVPDT'.
      CS_PRODUCT_I_BADI-PROCESS_QTY_UNIT = 'EA'.
      CS_PRODUCT_I_BADI-PROCESS_QTY_NUM = 1.
      CS_PRODUCT_I_BADI-PROCESS_QTY_DEN = 1.
   ENDIF.
  ENDIF.
ENDMETHOD.

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