Error in communicating with IPMProcess or IpmDbEngine, LMS 3.2

Hello,
I have been searching for an answer to this error in this forum but did not find useful answer for the question i have.
Running LMS 3.2. At the process lists IPMProcess and IPMOGSServer, it says "Administrator has shut down this process". Starting the processes manually did not help neither. To restart Daemon manager did not help. I have attached the ipmserver.log file hoping someone can help me.The ipmprocess.log file is empty.
Thanks in advance.

Thanks for the reply. I will look for it. Before I can do that I think there is another issue in server information in LMS when running self-test.
Please see the information under. Is this a database or server crash issue? Thanks again.
Server Info
generated Tue Jul 13 10:11:04 2010
Table of Contents
FAIL    backup.pl
FAIL    database.pl
FAIL    mem.exe
FAIL    network.pl
FAIL    odbc.pl
FAIL    platform.pl
FAIL    snmp.pl

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    Hello there,
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    Regards,

    I have set the regional parameters as you indicated. It remains with the same problem. I revised the IPMProcess log but it did not have any changes thus i am not uploading it.
    I looked over the services window and realized that Daemon manager is not started so i tried to do so but it doesn't start. Any suggestions to run that service first?? cause actually i know that if daemon manager doesn't work then any of the modules is going to respond anyway.
    Regards,

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            Signo  = 0
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            Pid    = 5567
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            Pid    = 5584
            RC     = 0
            Signo  = 0
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            Stop   = Not applicable
            Core   = Not applicable
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            Pid    = 5585
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:26
            Stop   = Not applicable
            Core   = Not applicable
            Info   = SyslogCollector Started at Fri Oct 31 14:13:28 CST 2014
            Process= RMEDbEngine
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            Pid    = 5586
            RC     = 0
            Signo  = 0
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            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= FHDbEngine
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            Pid    = 5663
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:30
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= EPMDbEngine
            State  = Program started - No mgt msgs received
            Pid    = 5696
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:34
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
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            Pid    = 5729
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:38
            Stop   = Not applicable
            Core   = Not applicable
            Info   = EPMServer is up and running
            Process= AdapterServer
            State  = Program started - No mgt msgs received
            Pid    = 5748
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:42
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= AdapterServer1
            State  = Program started - No mgt msgs received
            Pid    = 5749
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:42
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= FHServer
            State  = Running normally
            Pid    = 5750
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:42
            Stop   = Not applicable
            Core   = Not applicable
            Info   = FHServer started.
            Process= INVDbEngine
            State  = Program started - No mgt msgs received
            Pid    = 5751
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:42
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= PMServer
            State  = Running normally
            Pid    = 5936
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:46
            Stop   = Not applicable
            Core   = Not applicable
            Info   = PMServer is up and running
            Process= IpmDbEngine
            State  = Program started - No mgt msgs received
            Pid    = 5960
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:50
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= UPMDbEngine
            State  = Program started - No mgt msgs received
            Pid    = 5993
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:54
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= UPMDbMonitor
            State  = Running normally
            Pid    = 6026
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:58
            Stop   = Not applicable
            Core   = Not applicable
            Info   = DbMonitor Running Normally.
            Process= ANIDbEngine
            State  = Program started - No mgt msgs received
            Pid    = 6027
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:13:59
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= MACUHIC
            State  = Running normally
            Pid    = 6055
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:14:03
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Started.
            Process= UTLITE
            State  = Running normally
            Pid    = 6056
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:14:03
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Started.
            Process= FDRewinder
            State  = Never started
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = N/A
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Not applicable,
            Process= CmfDbEngine
            State  = Program started - No mgt msgs received
            Pid    = 6057
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:14:03
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= CmfDbMonitor
            State  = Running normally
            Pid    = 6183
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:14:08
            Stop   = Not applicable
            Core   = Not applicable
            Info   = DbMonitor Running Normally.
            Process= DfmBroker
            State  = Running normally
            Pid    = 6190
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:14:09
            Stop   = Not applicable
            Core   = Not applicable
            Info   = DfmBroker is running normally
            Process= DfmServer
            State  = Running normally
            Pid    = 6322
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:14:13
            Stop   = Not applicable
            Core   = Not applicable
            Info   = DfmServer initialized OK.
            Process= DfmServer1
            State  = Running normally
            Pid    = 6323
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:14:13
            Stop   = Not applicable
            Core   = Not applicable
            Info   = DfmServer1 initialized OK.
            Process= DFMLogServer
            State  = Program started - No mgt msgs received
            Pid    = 6324
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:14:13
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= DFMCTMStartup
            State  = Administrator has shut down this server
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = 11/03/14 11:55:05
            Stop   = 11/03/14 11:55:05
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= FHPurgeTask
            State  = Transient terminated
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = 11/03/14 00:00:00
            Stop   = 11/03/14 00:00:44
            Core   = Not applicable
            Info   = DPS Task FHPurgeTask completed at Mon Nov 03 00:00:44 CST 2014. For status check Job Browser UI.
            Process= DFMMultiProcLogger
            State  = Program started - No mgt msgs received
            Pid    = 6327
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:14:13
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= CSDiscovery
            State  = Never started
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = N/A
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Not applicable,
            Process= DCRDevicePoll
            State  = Transient terminated
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = 11/03/14 09:15:02
            Stop   = 11/03/14 09:15:50
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= CSRegistryServer
            State  = Running normally
            Pid    = 6328
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:14:13
            Stop   = Not applicable
            Core   = Not applicable
            Info   = CSRegistryServer is running
            Process= Tomcat
            State  = Program started - No mgt msgs received
            Pid    = 6330
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:14:13
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= TomcatMonitor
            State  = Running normally
            Pid    = 6670
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:14:17
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Tomcat Server up
            Process= Apache
            State  = Running normally
            Pid    = 7183
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:02
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Web Server initialized ok.
            Process= DCRServer
            State  = Running normally
            Pid    = 7204
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:06
            Stop   = Not applicable
            Core   = Not applicable
            Info   = DCRServer is up and running
            Process= CMFOGSServer
            State  = Program started - No mgt msgs received
            Pid    = 7257
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:12
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= TISServer
            State  = Program started - No mgt msgs received
            Pid    = 7258
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:12
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= DFMOGSServer
            State  = Program started - No mgt msgs received
            Pid    = 7323
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:16
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= NOSServer
            State  = Running normally
            Pid    = 7375
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:20
            Stop   = Not applicable
            Core   = Not applicable
            Info   = NOSServer is up and running
            Process= PTMServer
            State  = Running normally
            Pid    = 7376
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:20
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Started Successfully
            Process= InventoryCollector
            State  = Running normally
            Pid    = 7377
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:20
            Stop   = Not applicable
            Core   = Not applicable
            Info   = InventoryCollector is up and running
            Process= Interactor
            State  = Program started - No mgt msgs received
            Pid    = 7496
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:24
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= InventoryCollector1
            State  = Program started - No mgt msgs received
            Pid    = 7497
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:24
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= Interactor1
            State  = Program started - No mgt msgs received
            Pid    = 7589
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:28
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= UPMProcess
            State  = Running normally
            Pid    = 7590
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:28
            Stop   = Not applicable
            Core   = Not applicable
            Info   = UPMProcess started successfully.
            Process= UTManager
            State  = Running normally
            Pid    = 7591
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:28
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Started.
            Process= EssentialsDM
            State  = Running normally
            Pid    = 7592
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:28
            Stop   = Not applicable
            Core   = Not applicable
            Info   = RME Device Management started.
            Process= ICServer
            State  = Running normally
            Pid    = 7730
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:31
            Stop   = Not applicable
            Core   = Not applicable
            Info   = ICServer started.
            Process= EnergyWise
            State  = Running normally
            Pid    = 7923
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:35
            Stop   = Not applicable
            Core   = Not applicable
            Info   = EnergyWise Process is running normally Fri Oct 31 14:16:45 CST 2014
            Process= PMCOGSServer
            State  = Program started - No mgt msgs received
            Pid    = 7924
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:35
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= ConfigMgmtServer
            State  = Running normally
            Pid    = 7925
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:35
            Stop   = Not applicable
            Core   = Not applicable
            Info   = DCMA is running normally Fri Oct 31 14:17:02 CST 2014
            Process= ConfigUtilityService
            State  = Running normally
            Pid    = 7926
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:35
            Stop   = Not applicable
            Core   = Not applicable
            Info   = ConfigUtilityService started.
            Process= CAAMServer
            State  = Running normally
            Pid    = 7927
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:35
            Stop   = Not applicable
            Core   = Not applicable
            Info   = CAAMServer started.
            Process= VNMServer
            State  = Program started - No mgt msgs received
            Pid    = 7928
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:35
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= WlseUHIC
            State  = Running normally
            Pid    = 7929
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:35
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Started.
            Process= IPMOGSServer
            State  = Program started - No mgt msgs received
            Pid    = 7940
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:35
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= TopoServer
            State  = Program started - No mgt msgs received
            Pid    = 7941
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:35
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= LicenseServer
            State  = Program started - No mgt msgs received
            Pid    = 7942
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:35
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= NameServer
            State  = Program started - No mgt msgs received
            Pid    = 7946
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:35
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= NameServiceMonitor
            State  = Program started - No mgt msgs received
            Pid    = 8205
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:39
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= EDS
            State  = Running normally
            Pid    = 8290
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:16:43
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Initialization complete
            Process= ANIServer
            State  = Running with busy flag set
            Pid    = 8768
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:17:14
            Stop   = Not applicable
            Core   = Not applicable
            Info   = ANIServer started.
            Process= UTMajorAcquisition
            State  = Transient terminated
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = 11/03/14 10:00:00
            Stop   = 11/03/14 10:14:13
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= EDS-GCF
            State  = Running normally
            Pid    = 8807
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:17:18
            Stop   = Not applicable
            Core   = Not applicable
            Info   = GCF Initialization complete at Fri Oct 31 14:17:53 CST 2014
            Process= jrm
            State  = Running normally
            Pid    = 8808
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:17:18
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= DataPurge
            State  = Administrator has shut down this server
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:18:12
            Stop   = 10/31/14 14:19:11
            Core   = Not applicable
            Info   = DataPurge initialization completed at Fri Oct 31 14:19:11 CST 2014.
            Process= IPMProcess
            State  = Program started - No mgt msgs received
            Pid    = 9155
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:18:12
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= CTMJrmServer
            State  = Running normally
            Pid    = 9156
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:18:12
            Stop   = Not applicable
            Core   = Not applicable
            Info   = CTMJrmServer started.
            Process= SyslogAnalyzer
            State  = Running normally
            Pid    = 9246
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:18:23
            Stop   = Not applicable
            Core   = Not applicable
            Info   = SyslogAnalyzerService Started at Fri Oct 31 14:18:35 CST 2014
            Process= ChangeAudit
            State  = Program started - No mgt msgs received
            Pid    = 9247
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:18:23
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= 1014
            State  = Never started
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = N/A
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Not applicable,
            Process= 1965
            State  = Never started
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = N/A
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Not applicable,
            Process= 1964
            State  = Never started
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = N/A
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Not applicable,
            Process= 2360
            State  = Never started
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = N/A
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Not applicable,
            Process= 3056
            State  = Never started
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = N/A
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Not applicable,
            Process= 3104
            State  = Never started
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = N/A
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Not applicable,
            Process= 1001
            State  = Never started
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = N/A
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Not applicable,
            Process= 3177
            State  = Never started
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = N/A
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Not applicable,
            Process= 3206
            State  = Never started
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = N/A
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Not applicable,
            Process= 1015
            State  = Never started
            Pid    = 0
            RC     = 0
            Signo  = 0
            Start  = N/A
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Not applicable,
            Process= 1524
            State  = Program started - No mgt msgs received
            Pid    = 21804
            RC     = 0
            Signo  = 0
            Start  = 11/02/14 19:00:00
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= 3306
            State  = Program started - No mgt msgs received
            Pid    = 17433
            RC     = 0
            Signo  = 0
            Start  = 11/03/14 11:37:17
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
            Process= 1005
            State  = Running normally
            Pid    = 19289
            RC     = 0
            Signo  = 0
            Start  = 11/03/14 12:00:00
            Stop   = Not applicable
            Core   = Not applicable
            Info   = 1005 started.
            Process= diskWatcher
            State  = Program started - No mgt msgs received
            Pid    = 9249
            RC     = 0
            Signo  = 0
            Start  = 10/31/14 14:18:23
            Stop   = Not applicable
            Core   = Not applicable
            Info   = Application started by administrator request.
    Thanks in advance for your help.
    Best regards.

    Also when i click the alarms bar that is sitting in the bottom right i got these in DFMOGSServer.log
    [ Thu Nov 06  15:25:37 CST 2014 ] ERROR  com.cisco.nm.xms.ogs.kilner10.KilnerEventConsolidator makeEvent  - MAKE CONSOLIDATED_DFMOGS_EVENT: 9 data:
    [ Thu Nov 06  15:25:46 CST 2014 ] FATAL  com.cisco.nm.xms.ogs.server.OGSServer main  - Exception while OGS Server start up: CTMRegistryClient::addNewURNEntry  URN : ogs_server_urn ErrMsg : URN already in use
    com.cisco.nm.xms.ogs.util.OGSException: CTMRegistryClient::addNewURNEntry  URN : ogs_server_urn ErrMsg : URN already in use
            at com.cisco.nm.xms.ogs.server.OGSImpl.publishURN(OGSImpl.java:1396)
            at com.cisco.nm.xms.ogs.server.OGSServer.main(OGSServer.java:73)
    [ Thu Nov 06  15:31:54 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl isUserInTable  -
    java.lang.NullPointerException
            at com.cisco.nm.trx.epm.providers.persistence.ResultSetWrapper.next(Unknown Source)
            at com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl.isUserInTable(GroupUserImpl.java:171)
            at com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl.processCommand(GroupUserImpl.java:61)
            at com.cisco.nm.cuom.eventmon.webapp.AbstractCommandProcessor.execute(AbstractCommandProcessor.java:94)
            at com.cisco.nm.cuom.eventmon.webapp.EventMonitoringServlet.doPost(EventMonitoringServlet.java:202)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
            at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
            at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
            at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
            at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
            at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
            at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
            at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
            at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:311)
            at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776)
            at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705)
            at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898)
            at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
            at java.lang.Thread.run(Thread.java:662)
    [ Thu Nov 06  15:31:54 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
    [ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
    [ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.GroupManager getDevicesForNonOGSGroup  - getDevicesForNonOGSGroup() called with Unreachable Devices
    [ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.GroupManager getDevicesForNonOGSGroup  - getDevicesForNonOGSGroup() Got 9 devices from TIS
    [ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.GroupManager getDevicesForNonOGSGroup  - getDevicesForNonOGSGroup() called with Unmanaged Devices
    [ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.GroupManager getDevicesForNonOGSGroup  - getDevicesForNonOGSGroup() called with Suspended Devices
    [ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.GroupManager getDevicesForNonOGSGroup  - getDevicesForNonOGSGroup() Got 0 devices from TIS
    [ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl isUserInTable  -
    java.lang.NullPointerException
            at com.cisco.nm.trx.epm.providers.persistence.ResultSetWrapper.next(Unknown Source)
            at com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl.isUserInTable(GroupUserImpl.java:171)
            at com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl.processCommand(GroupUserImpl.java:61)
            at com.cisco.nm.cuom.eventmon.webapp.AbstractCommandProcessor.execute(AbstractCommandProcessor.java:94)
            at com.cisco.nm.cuom.eventmon.webapp.EventMonitoringServlet.doPost(EventMonitoringServlet.java:202)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
            at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
            at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
            at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
            at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
            at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
            at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
            at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
            at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:311)
            at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776)
            at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705)
            at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898)
            at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
            at java.lang.Thread.run(Thread.java:662)
    [ Thu Nov 06  15:31:55 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl isUserInTable  -
    java.lang.NullPointerException
            at com.cisco.nm.trx.epm.providers.persistence.ResultSetWrapper.next(Unknown Source)
            at com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl.isUserInTable(GroupUserImpl.java:171)
            at com.cisco.nm.cuom.eventmon.webapp.GroupUserImpl.processCommand(GroupUserImpl.java:61)
            at com.cisco.nm.cuom.eventmon.webapp.AbstractCommandProcessor.execute(AbstractCommandProcessor.java:94)
            at com.cisco.nm.cuom.eventmon.webapp.EventMonitoringServlet.doPost(EventMonitoringServlet.java:202)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
            at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
            at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
            at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
            at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
            at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
            at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
            at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
            at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:311)
            at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776)
            at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705)
            at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898)
            at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
            at java.lang.Thread.run(Thread.java:662)
    [ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
    [ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
    [ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
    [ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
    [ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
    [ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
    [ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
    [ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
    [ Thu Nov 06  15:32:05 CST 2014 ] ERROR  com.cisco.nm.cuom.eventmon.api.impl.HbmDBManager executeQuery  - ExecuteQuery, returnList is empty or NULL, []
    Don´t know much about databases, but it seems im missing some important tables or data

  • Error in Communicating with DCA Server

    Hi,
    I have Cisco LMS 2.6 and next modules:
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    2.  Campus Manager 4.0.13
    3.  CiscoView 6.1.5
    4.  Device Fault Manager 2.0.13
    5.  Internetwork Performance Monitor 2.6.0
    6.  Integration Utility 1.6.0
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    Windows Server 2003 SE SP2
    I have some problems:
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    DCA Server may be down. Please start  the DCA Server and then refresh the page."
    I try to restart CiscoWorks Daemon Manager over Services.
    I cannot get information a lot of time from command "pdshow". Only black screen on the window CMD.
    Or I get error
    C:\Documents and Settings\zykov>pdshow
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    ERROR: Daemon Manager startup in progress. Please wait.
    dcr.log
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    [ Чт фев 18 20:32:35 YEKT 2010 ] [Ajp13Processor[9009][3]] FATAL com.cisco.nm.dcr.DCRDatabaseAccess - Severe error in DCRDatabaseAccess initialization - JZ00L: Login failed.  Examine the SQLWarnings chained to this exception for the reason(s). 0 JZ00L
    [ Чт фев 18 20:32:35 YEKT 2010 ] [Ajp13Processor[9009][3]] FATAL com.cisco.nm.dcr.DCRSystem - Unable to Instantiate DCRDataManagement ObjectJZ00L: Login failed.  Examine the SQLWarnings chained to this exception for the reason(s).
    java.sql.SQLException: JZ00L: Login failed.  Examine the SQLWarnings chained to this exception for the reason(s).
    DCRServer.log
    [ Thu Feb 18 21:10:41 YEKT 2010 ] Starting DCR Server...
    [ Thu Feb 18 21:10:43 YEKT 2010 ] No restore has happened
    dcrclient.log
    [ Чт фев 18 20:50:49 YEKT 2010 ] [Ajp13Processor[9009][5]] FATAL com.cisco.nm.dcr.DCRProxy - Error in Communication to DCRServer , Reason :DCRException ID - -202 : CSTM Error Code [-1] CSTM Comm Type [0] - Unknown exception before invocation
    2) When I run Alerts and Activites I get error "An exception occurred. Please check the AAD.log file for further details."
    AAD.log
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    I try reinstall last modules Campus Manager 4.0.13,
    Device Fault Manager 2.0.13,
    CiscoWorks Common Services 3.0.6.
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    You are right the problem was related with antivirus.
    After removal antivirus DCA Server started successfully.
    Remains the question as to be without an antivirus program?
    Also remains a problem in the window Alerts and Activites.
    When I click on the Device Name field (for some devices) does not open Detailed Device View.
    The window closes immediately after opening.

  • Error in communicating with DCR

    Preliminary question:
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    Primary issue:
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              Upgraded Campus to 5.2.1
              Upgraded RME to 4.3.1
              when updating device packages, services started extremely slow with anidbeng taking 2hrs. portal showed service unavailable.
              had to restart crmdmgtd to be able to login.
              most links in CS return the following:   Error in communicating with DCR server.  DCR server may be down.  Please start the DCR server           and then refresh the page.   The DCR server shows running normal.
              tried restarting crmdmgtd
              attached DCR.log
             tried  CSCtd07131 .. no success

    Windows 2008 offers more scalability so I would go with that although LMS has been tested on both (you will have a longer life of support as well).
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    An often overlooked matter when installing LMS are the steps mentioned here:
    https://supportforums.cisco.com/docs/DOC-9132
    I see constant TAC cases due to installation problems because the above steps are not met or are half-met.  Services starting slowly are usually an after-effect of something blocking ports (anti-virus or such) or possible database corruption.  Setting DEP and anti-virus as specified above might help here, but if you did not follow these steps to the letter during this new install, I would suggest to cleanup this server and re-install properly; then move all the way to LMS 3.2.1.

  • Error in communicating with DCR server (Operations Manager 8.5)

    Hi,
    I just installed Operations Manager 8.5 on a new server. And, although I'm able to login to the OM, I'm unable to add any devices to the DCR. When attempting to add the device the following error is returned:
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    DCR Server may be down. Please start DCR server and then refresh the page. "
    The same error is returned when an attempt is made toaccess the screen to change the mode (standalone/master/slave.) However, according to pdshow output DCRServer is up and running:
    Process= DCRServer
    State  = Running normally
    Pid    = 9220
    RC     = 0
    Signo  = 0
    Start  = 7/29/2011 2:46:33 PM
    Stop   = Not applicable
    Core   = Not applicable
    Info   = DCRServer is up and running
    I've browsed the site and tried all suggestions for LMS since I didn't see any for OM. No success.
    Any/all suggestions are much appreciated.
    Kind regards,
    Bart

    It appears the answer is rather simple. According to a trusted source who works for a Cisco training partner, one must wait before even attempting a login into OM.
    Apparently,  it takes about 25 to 30 minutes for all the services to start. Any attempt to login to the OM may corrupt the  database. This is based on CiscoWorks.  When command "net stop crmdmgtd" is issued it takes about 5 minutes to stop the service and a confirmaiton that the service was stopped is displayed. However, when starting the service with "net start crmdmgtd"  there is no confirmation that it started successfully. One may look into ":\ program Files\CSCOpx\objects\dmgt\ready" directory for a _lock file." As long as the lock file is present one shouldn't  use the browser to login. However, I was advised the best approach is to restart the service and give it 30 minutes.
    It worked for me
    Kind regards,
    Bart.

  • Error in communicating with Excel Calculation Services

    When attempting to use Excel Web Access web part, I get "We're sorry. We ran into a problem completing your request. Please try that again in a few minutes."
    Checked event log and found
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    http://my server:32843/49082a5d56c141629497dd8b28375f47/ExcelService*.asmx exception: The remote server returned an error: (503) Server Unavailable.
    [Session:
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  • Unknown Error while communicating with O365 BEC Web Service

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    9:37:59 AM] [FailureCategory=Cmdlet-ManagementObjectNotFoundException] 921A76AD,Microsoft.Exchange.Management.Rba
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    + FullyQualifiedErrorId : [Server=SG2PR01MB0540,RequestId=2b64d3a2-97da-4de5-be8c-00ad73452456,TimeStamp=4/23/2015
    9:38:00 AM] [FailureCategory=Cmdlet-ManagementObjectNotFoundException] 921A76AD,Microsoft.Exchange.Management.Rba
    cTasks.NewManagementRoleAssignment
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    Thanks
    Budlion LIU

    Hello,
    Or you can also ask on Exchange Online Forum:
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    Thanks,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Simon Wu
    TechNet Community Support

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    Thanks in advance for your input.

    go through the notes :-
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    #720717 Reduce the number of System Landscape Directories
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       Kenny

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