Error in File (reportname.rpt) encapsulating page failed

Hi
we have created crystal reports using CR 2008 and are implenting drilldown in it.The report works fine from the designer and infoview.When the report is opened from SAP Portal and we try to drilldown we get the above error
Any idea what could be issue ?
Thanks
Kamal

Hi,
Following information might help you to resolve the issue.
This error occurs when the Crystal Reports Web Engine is unable to create the "encapsulated pages" needed to be served up over the web. This is usually an NTFS file permissions issue.
The following steps will resolve this issue:
1. Call the report using the URL to force the Crystal Web Report Server to prompt for the logon values
2. If the logon loops back the information filled in, check to ensure that the ODBC DSN is a System DSN.
3. Ensure that the NTFS file permissions document has been applied.
4. Try running the Crystal Web Page Server and the Crystal Web Image Server under administrative accounts in the Services window within Windows NT.
The document containing recommended NTFS permissions for version 7, Scr7_ntfsrights.pdf, can be searched for and downloaded from:
http://support.crystaldecisions.com/docs
Regards,
Sarbhjeet Kaur

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         at javax.swing.plaf.basic.BasicMenuItemUI.doClick(BasicMenuItemUI.java:1000)
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         at java.awt.Component.processMouseEvent(Component.java:5488)
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         at java.awt.Container.processEvent(Container.java:1966)
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         at java.awt.Component.dispatchEvent(Component.java:3803)
         at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4212)
         at java.awt.LightweightDispatcher.processMouseEvent(Container.java:3892)
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         at java.awt.Window.dispatchEventImpl(Window.java:1774)
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         at java.awt.EventQueue.dispatchEvent(EventQueue.java:463)
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         at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:163)
         at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:157)
         at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:149)
         at java.awt.EventDispatchThread.run(EventDispatchThread.java:110)
    Action
    If further errors occur, you should restart the application.
    Also, report the problem on the JDeveloper forum on otn.oracle.com, or contact Oracle support, giving the information from this message.
    ________________________________________________________________________________

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