Error in Maintaining Portal Server setting in portal

Question

Hi all,
Here I am facing an issue in BI and portal connectivity:
Status 3: Maintain Portal Server Settings for Portal   
URL Prefix (ABAP) must have domain (profile parameter icm/host_name_full)
Domain of URL Prefix (ABAP) and URL Prefix (Portal) must be identical
The overview of RSPOR_SETUP shows that the comparison of domains on abap and portal is not correct:
Checks for Step 3 - Maintain Portal Server Settings for Portal
1. Compare Domains of URL Prefixes (ABAP and Portal)
   Domain of URL Prefix (ABAP):   bcs
   Domain of URL Prefix (Portal): bi.com
We have been maintaining the FQDN in host file as bcs.bi.com and it pings successfully. Profile parameter icm/host_name_full is set with subsequent system restart.
As of table RSPOR_T_PORTAL the URL is already stated as http://bcs.bi.com:50000.
Please advise how to fix this error.
Kind regards.

Answer 1

Hi Saurabh,
Sorry for late response. Following is the error message from desktopsupport tool.
+Status      Message+
++RED           The iView at 'com.sap.pct/platform_add_ons/com.sap.ip.bi/iViews/com.sap.ip.bi.rritransaction does not have necessary permissions for being called directly     Add 'End User' permission for user group 'Everyone' to iView at 'com.sap.pct/platform_add_ons/com.sap.ip.bi/iViews/com.sap.ip.bi.rritransaction'     ++
+RED           The BI Report-Report Interface iView does not have the necessary permissions for being called directly.     See note 983683 for details     Display note 983683+
It is here at this point when I followed the note 983683, logged on to portal with j2ee_admin, followed the path to add necessary permission i.e. group 'Everyone', only to find that on permissions page both "Add" and "Remove" functions (buttons) are grayed out (disabled).
My guess is perhaps it's due to j2ee_admin missing permission. Please suggest how to enable "Add"/"Remove" functions on System Configuration>Permission>Portal Content>Systemlandscape>open permission page.
Regards.