Error in PDF & TXT output requests when using ixlib.cfg please help

Question

Hi Gurus,
I am having a problem that
The output for custom Arabic report in ghost viewer is coming garbage type characters
so i added these below lines in adovars.env
export IX_PRINTING=$FND_TOP/resource/ixlib.cfg
export IX_RENDERING=$FND_TOP/resource/pastas.cfg
export TK_LOCALE=BIDI
after that i sourced the environment file and bounced back the apps tier, what happened arabic characters started to come fine as expected in ghost viewer
but when i ran active user report it ended in completed but with error
then i checked its output was in PDF so i changed it in text still the same
then i ran other reports to verify i found it any report file giving output as PDF & TXT is giving the below error where as rtf & Postscript are giving correct output
the error is coming as
"stat_low = 6
stat_high = 0
emsg:was terminated by signal 6
Enter Password:
*** glibc detected *** ora_rw20_run: free(): invalid pointer: 0x08ee509c ***
i searched oracle support and found Note [ID 1295724.1] which is very near to my error
according to it ixlib.cfg is having invalid entries i checked there was none.
when ever i remove these below 3 lines from adovars.env every thing gets back to normal but arabic characters in postscript ghost viewer appears as junk
export IX_PRINTING=$FND_TOP/resource/ixlib.cfg
export IX_RENDERING=$FND_TOP/resource/pastas.cfg
export TK_LOCALE=BIDI
Oracle DB Version 11.1.0.7.0
Apps version 12.1.1
FNDPSTAX -v
3.0.4.0(patch 5)
Please advice Gurus
Thanks
HASSAN

Answer 1

Can you find any errors in the database log file?
after that i sourced the environment file and bounced back the apps tier, what happened arabic characters started to come fine as expected in ghost viewer
but when i ran active user report it ended in completed but with error You mentioned that Arabic characters started to come find in Ghost Viewer, so what was the request you have submitted?
then i checked its output was in PDF so i changed it in text still the same What is the database characterset? Have you reviewed (How to Print PDF/UTF8 in R12? [ID 778970.1])?
then i ran other reports to verify i found it any report file giving output as PDF & TXT is giving the below error where as rtf & Postscript are giving correct output
the error is coming as
"stat_low = 6
stat_high = 0
emsg:was terminated by signal 6
Enter Password:
*** glibc detected *** ora_rw20_run: free(): invalid pointer: 0x08ee509c ***Have you tried to enable trace and see if you get more details about the error?
i searched oracle support and found Note [ID 1295724.1] which is very near to my error
according to it ixlib.cfg is having invalid entries i checked there was none.What about displayfontpath? Is it set to the absolute path?
when ever i remove these below 3 lines from adovars.env every thing gets back to normal but arabic characters in postscript ghost viewer appears as junk
export IX_PRINTING=$FND_TOP/resource/ixlib.cfg
export IX_RENDERING=$FND_TOP/resource/pastas.cfg
export TK_LOCALE=BIDIhave you verified the value of "Tk2Motif*fontMapCs" entry in Tk2Motif_UTF8.rgb file? -- Arabic Bitmap Reports Complete in Error [ID 798213.1]
Thanks,
Hussein