Error in pricing when doing sourcing in EBP 4.0

Question

Hello,
We're experiencing random errors when doing sourcing in EBP 4.0. The shopping carts don't seem to have any similarities that could launch the error. There has been few cases when the same error has occured when user is creating a shopping cart.
The problem occures when doing sourcing and the shopping cart is either being held or a PO is created. The error creates dump in ST22, "UNCAUGHT_EXCEPTION". This is somehow related to pricing and we have checked note 673372 and ran report BBP_CND_CUSTOMIZING_CHECK, all OK. IPC is running the same SP level as SRM, SP level 10.
We have already created an OSS about this, but as this is completely random we haven't been able to reproduce the error and no solution has been found.
Here's some data from ST22:
Transaction......... "BBPSOCO01 "             
Program............. "SAPLBBP_PDH"            
Screen.............. "SAPLBBP_SOCO_UI_ITS 2000"
The termination occurred in the ABAP program "SAPLBBP_PDH" in "BBP_PD_ABORT"
The main program was "SAPLBBP_SOCO_UI_ITS ".                                                                               
The termination occurred in line 69 of the source code of the (Include)   
program "LBBP_PDHU08"                                                    
of the source code of program "LBBP_PDHU08" (when calling the editor 690).
000600   * get the messages from the application log    
000610     TRY.                                         
000620         CALL FUNCTION 'BBP_PD_LOG_GET_MESSAGES'  
000630           TABLES                                 
000640             E_MESSAGES = LT_MESSAGES.            
000650       CATCH CX_BBP_PD_ABORT.                     
000660         REFRESH LT_MESSAGES.                     
000670     ENDTRY.                                      
000680                                                  
>     RAISE EXCEPTION TYPE CX_BBP_PD_ABORT EXPORTING
Thanks already in advance!
-Jussi

Answer 1

Hi
Please refer to following SAP Notes:
Note 860935 - pricing customizing exits are missing
Note 673372 - Short dumps UNCAUGHT_EXCEPTION in SRM 3.0, 4.0, and 5.0
Also try to implement the latest IPC patches following the instructions from note 880749, then restart the VMC. It worked for us, after trying many things with no luck.
Alternatively, try this as well. There must be some problem with VMC. Most probably java connection problem. Please execute program RSVMCRT_HEALTH_CHECK in SE38 transaction. You should see green for all 4 messages in the result. Please contact your basis consultant and refer notes 854170 (and 844817)
<u>Other related OSS notes.</u>
Note 1024374 - Unexpected pricing error for pricing irrelevant item
Note 992259 - NullPointerException in Command GetFilteredCsticsAndValues
Note 860935 - pricing customizing exits are missing
Note 673372 - Short dumps UNCAUGHT_EXCEPTION in SRM 3.0, 4.0, and 5.0
Note 854170 - Activating the component "VM Container"
Note 593109 - Short dumps UNCAUGHT_EXCEPTION in SRM 2.0 (EBP 3.5)
Note 880749 - Patching of VMC based AP 7.00 engines
Note 854170 - Activating the component "VM Container"
Note 844816 - Information for Upgrade from IPC 4.0 to SAP AP 7.00
Hope this will help.
Please award points if helpful.
Regards,
-Atul