Error in sealed Excel File on IRM

Hi, a client is getting the next error opening an Excel file.
Some details about the enviroment of this error:
- WinXP SP3 32bits
- Is a sealed Excel 97-2003 file (.sxls) opening in a Office 2007 32bits (compatibility mode).
- IRM Desktop version: 11.1.31.8
- IRM Server version: 11.1.1
It is happening to two users who have different roles and permissions over the same context
I have checked the documentation searching this type of Error and I haven't found anything.
Thanks :)
Edgar Galván

Are you Registered this jsp upload page to EBS before test?
You have to register the page to EBS first.
Regards,
Dilip

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