Error in Service Contract in CRM 4.0

Hello,
I am running into a wierd problem in our CRM 4.0 production system. On a particular service contract, I am getting the following error.
IPC:_error: Calculation type is not permitted while processing configuration or pricing in context spe.pricing.transactiondata
Technical data
Message type__________ E (Error)
Message class_________ PRC_MESSAGES_EXT (Messages for Calling Public Pricing Modules)
Message number________ 099
Message variable 1____ IPC:_error: Calculation type is not permitted wh
Message variable 2____ ile processing configuration or pricing in context
Message variable 3____ spe.pricing.transactiondata.application.imp.Prici
Message variable 4____ ngCondition.loadAttributes(PricingCondition.java:3
The pricing procedure on the service contract has suddenly disappeared. But it is present in the underlying tables. This contract is old and has a number of invoices already posted against it. So something bad happened in IPC.
Has anybody had this error before? Any help will be welcome.
Thanks
Prasad

Hi Aneez ,
Thanks for the replay.
The error reads : Tue Aug 29 11:07:56 GMT+05:30 2006 Name or password is incorrect. Please re-enter
Tue Aug 29 11:07:59 GMT+05:30 2006 User not authorized. Session terminated.
Here i am trying the overview page which contains the iViews
1.Today's activities.
2.My tasks.
3.My Team's Overdue Activities.
4.Activities in my resions.
Thanks
Amit

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Error during Replication of Service Contracts from CRM to ECC

Hi,
I'm encountering a problem when replicating a Service Contract from CRM (I'm using SAP CRM 2007) to ECC.
I insert a first Item which is not relevant for pricing (let say, product 123)
I Insert a second Item relevant for pricing, with reference to the previous one (let say, product 456)
I release the Items and I save the contract
When I try to go in edit mode in the Contract, an error appears:
An error has occured in the system DE1CLNT200 while copying the document
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Diagnosis
Errors have occured while transferring the document into another system. Remove the error messages from the enclosed log.
Transmission log
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It seems that the program does not recognize the product (the error message says "Material 0", not "Material 456") ...
Any idea?
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Should it be a problem related to the leading zeros?

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Hi again,
I am also facing the a similar problem while extracting data from
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Job started
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Asynchronous transmission of info IDoc 2 in task 0001 (0 parallel tasks)
DATASOURCE = 0CRM_SALES_CONTR_I
         Current Values for Selected Profile Parameters               *
abap/heap_area_nondia......... 2000000000                              *
abap/heap_area_total.......... 2000000000                              *
abap/heaplimit................ 40000000                                *
zcsa/installed_languages...... DEHL                                    *
zcsa/system_language.......... E                                       *
ztta/max_memreq_MB............ 2047                                    *
ztta/roll_area................ 6500000                                 *
ztta/roll_extension........... 2000000000                              *
IDOC: Info IDoc 2, IDoc No. 12092, Duration 00:00:00
IDoc: Start = 21.03.2007 06:09:47, End = 21.03.2007 06:09:47
Error occurred when processing Java programs
Job also cancelled due to process termination. See the system log
Job cancelled
this dataload is working fine the development system.
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Except the above function module is there any available to update the service contract.
Could any one please suggest me.
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Hi Edit,
Thanks for the reply.
Yes, i wanted to do status update in bulk for service contracts in CRM system.
Guess there are no FM to update status of service contracts in bulk.
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FM to update Service contract in bulk.

Hi,
I would like to know if there is any FM / BAPI to update the status of service contract in bulk.
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Edited by: shanthi v on Jul 27, 2010 9:35 AM

Hi Edit,
Thanks for the reply.
Yes, i wanted to do status update in bulk for service contracts in CRM system.
Guess there are no FM to update status of service contracts in bulk.
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The performance is little bad. Let me know if there is an alternative.
Thanks in advance.
Regards
Shanthi

Error while creating Service Contract

Folks,
While I create a service contract, I am getting the error:
"An error occurred in system PEC510 during account assignment"
Could someone help me out with this?
Thanks,
Divya.

Hi Divya,
Please check the following in IMG:
CRM -> Transactions -> Settings for Service Processes -> Integration -> Set up time sheet and controlling integration
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Here you should check if a controlling scenario for single object controlling (usually) has been maintained. See also paragraph 3.1.1.10.3 in BP guide C26 at the following location: http://help.sap.com/bp_crmv250/CRM_DE/BBLibrary/Documentation/C26_BB_ConfigGuide_EN_US.doc
Kind regards,
KZ

Error message when copying a service contract

Hi Experts,
I'm copying the service contract using TRX CRMD_ORDER. When I save the new contract, a message is displayed "Administration header could not be found 47EABD1F5ADC5B38E1000000C8B91C2F" .
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Best regards,
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Edited by: Caíque Escaler on Mar 27, 2008 3:18 PM

Hi Arun,
I wouldn't recommend to deactivate the order_save badi - this may impact the replication process to ECC. This is not what I mentioned. I asked you to check your badi implementations, maybe you are trying to read some GUID that doesn't exist and this is probably a custom code issue.
Please check the Z implementations.
I would also check where the message error is being raised and check the stack. You may find a Z in the middle of stack.
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Regards,
Caíque

Error in UBB Service Contract

Hi All,
I'm Configuring UBB - Usage Based Billing scenario. Once I enter Service Product & reference product in UBB Service contract, I see the following messages.
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Hi J M,
I am configuring Milestone billing.
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Hi All,
I would like to share an update which I have followed for one of my implementation project.
Following document will help you, if you want to replicate some of the data from ISU to CRM Service contract custom fields, which is not the standard replication practice.
[Middleware Replication-ISU Installation Facts into CRM Service Contract|http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/30e51278-00f0-2d10-89a9-ee3d76447650]
Appreciate your feedback.
Cheers,
Suraj

Hi Fritz,
As requested following are the code samples-
For ISU System BAdI "ECRM_CRM_DOWNLOAD" as below:
X_CONTRACTPOS               TYPE ECRM_CRMCONTRACT_DATA_POS          Item Data (Enhanced)
XY_CONTRACTPOS               TYPE ECRM_CRMCONTRACTPOS          Transfer Structure: Contract Status from CRM to IS-U
XY_CONTRACTPOSX               TYPE ECRM_CRMCONTRACTPOSX          Transfer Structure: Contract Status from CRM to IS-U
TXY_CONTRACTCONF          TYPE ECRM_CRMCONTRACTCONF_TAB          Configuration Container
TXY_CONTRACT_STATUS_DATES     TYPE ECRM_CRMCONTRACT_STATUS_DAT_T     Status and Date Tab
METHOD if_ex_ecrm_crm_download~crm_download_fill_data_new.
*...Local data declaration
DATA : l_c_string1      TYPE string1,
         ls_contractconf TYPE ecrm_crmcontractconf.
IF x_contractpos-partner       IS NOT INITIAL AND
     x_contractpos-everh-anlage IS NOT INITIAL.
    SELECT SINGLE string1
                             FROM ettifn
                             INTO l_c_string1
                             WHERE anlage = x_contractpos-everh-anlage.
    IF sy-subrc EQ 0.
      MOVE : x_contractpos-partner            TO ls_contractconf-partner,
             x_contractpos-everh-contractpos TO ls_contractconf-ref_guid,
             'OPERAND'                        TO ls_contractconf-attr_name,
             l_c_string1                      TO ls_contractconf-value.
      CALL METHOD me->fill_container
        EXPORTING
          ip_contractconf = ls_contractconf
          ip_value        = ls_contractconf-value
          ip_name         = 'Operand'
        CHANGING
          li_contractconf = txy_contractconf.
    ENDIF.
ENDIF.
ENDMETHOD.
VALUE( IP_CONTRACTCONF )     TYPE ECRM_CRMCONTRACTCONF     Configuration Container
VALUE( IP_VALUE )          TYPE TEXT70               Error message text - long text of the error
VALUE( IP_NAME )          TYPE CU_CHARC               Characteristic Name
VALUE( LI_CONTRACTCONF )     TYPE ECRM_CRMCONTRACTCONF_TAB     Configuration Container
METHOD fill_container.
DATA : l_c_contractconf TYPE ecrm_crmcontractconf.
FIELD-SYMBOLS : <contractconf> TYPE ecrm_crmcontractconf.
l_c_contractconf = ip_contractconf.
READ TABLE li_contractconf ASSIGNING <contractconf> WITH KEY ref_guid = ip_contractconf-ref_guid
       attr_name = ip_name.
IF sy-subrc EQ 0.
    <contractconf>-value = ip_value.
ELSE.
    l_c_contractconf-value = ip_value.
    l_c_contractconf-attr_name = ip_name.
    INSERT l_c_contractconf INTO TABLE li_contractconf.
ENDIF.
ENDMETHOD.
For CRM system BAdI "ECRM_DOWNLOAD" as below:
IP_MTR_TYPE     TYPE /NPC/MTRTYPE          Meter Type
IP_REF_GUID     TYPE CRMT_OBJECT_GUID          GUID of a CRM Order Object
CP_CS_TRANS_MSG     TYPE BAD_BUS_TRANSN_MESSAGE     Transaction Messaging BDoc
METHOD fill_container.
DATA:           li_flds_upt_orderadm_i TYPE TABLE OF smog_sfldn.
FIELD-SYMBOLS : <orderadm_i>           TYPE bad_orderadm_i_mess.
READ TABLE cp_cs_trans_msg-orderadm_i ASSIGNING <orderadm_i> WITH KEY guid = ip_ref_guid.
IF sy-subrc EQ 0.
    APPEND 'ZZ_METER_TYPE'    TO li_flds_upt_orderadm_i.
    CALL FUNCTION 'SMO_SNDBITS_SETX'
      EXPORTING
        structurename       = 'BAD_ORDERADM_I_MESS'
        ddic                = 'X'
      TABLES
        sfields             = li_flds_upt_orderadm_i
      CHANGING
        sndbits             = <orderadm_i>-sendbits
      EXCEPTIONS
        structure_not_found = 1
        wrong_fieldname     = 2
        OTHERS              = 3.
    <orderadm_i>-zz_meter_type = ip_mtr_type.
ENDIF.
IS_CONTRACT_DATA     TYPE ECRM_ISU_CONTRACT_DATA2
CS_BUS_TRANS_MSG     TYPE BAD_BUS_TRANSN_MESSAGE     Transaction Messaging Business Document
METHOD if_ex_ecrm_download~ecrm_download_fill_data.
DATA :   ls_contractconf TYPE ecrm_isu_contractconf2,
           ls_orderadm_i    TYPE bad_orderadm_i_mess.
LOOP AT is_contract_data-t_contractconf INTO ls_contractconf.
    READ TABLE cs_bus_trans_msg-orderadm_i INTO ls_orderadm_i WITH KEY guid = ls_contractconf-ref_guid.
    IF sy-subrc EQ 0.
      MOVE : ls_contractconf-value TO ls_orderadm_i-zz_meter_type.
      CALL METHOD me->fill_container
        EXPORTING
          ip_mtr_type         = ls_orderadm_i-zz_meter_type
          ip_ref_guid         = ls_orderadm_i-guid
        CHANGING
          cp_cs_trans_msg     = cs_bus_trans_msg.
    ENDIF.
ENDLOOP.
ENDMETHOD.
ENDMETHOD.
Cheers,
Suraj

Ibase and configuration error while creating a Service Contract

Hi,
I am creating a Service Contract programatically and not manually through the T-code CRMD_ORDER.
I am using the Function module CRMXIF_ORDER_SAVE for the same as the FM BAPI_BUSPROCESSND_CREATEMULTI and CRM_ORDER_MAINTAIN did not work for me because of the number of parameters that needs to be passed for creating the Service contract.
The Service contract does get created but there are errors corresponding to the Point of delivery and configuration missing.
The error corresponding to the point of delivery says "IS-U:allocate a point of delivery to the item" even though I am passing the values in the REF_OBJECTS field of the CRMXIF_BUSTRANS_ITEM structure.
Structure for the same is :
ls_objects_i-TYPE_REF_OBJ = 'B'.
ls_objects_i-object_task = 'I'.
ls_objects_i-PRODUCT_GUID = lv_product_guid.
ls_objects_i-PRODUCT_ID = p_product_id.
ls_objects_i-IBASE_COMP_GUID = ls_output-IBASE_GUID.
ls_objects_i-IB_INSTANCE = 1582.
ls_objects_i-IB_COMP_VALID = '20070926093651'.
ls_objects_i-SERIAL_NUMBER = '0102 46CC9C278B92025BE10000000AD5920E'.
append ls_objects_i to lt_objects_i.
p_ls_item-REF_OBJECT-data = lt_objects_i.
p_ls_item-REF_OBJECT-datax = 'X'.
Similarly,the error for the configuration says "Configuration for the item missing" and here again I am passing the values in the CONFIGURATION structure.
Structure for this is :
p_ls_item-configuration-data-consist = 'T'.
p_ls_item-configuration-data-kbname = 32.
p_ls_item-configuration-data-kbvers = '0.0'.
p_ls_item-configuration-data-kbprofile = 'E_H_B'.
p_ls_item-configuration-data-complete = 'T'.
p_ls_item-configuration-data-spras = 'E'.
p_ls_item-configuration-data-cfginfo = 'VCOND=VARIANT_CONDITION_KEY'
ls_cuins-OBJ_TYPE = 'SERV'.
ls_cuins-class_type = 300.
ls_cuins-obj_key = 'E_H_B'.
ls_cuins-obj_txt = 'E_H_B'.
ls_cuins-QUANTITY = '1.0'.
ls_cuins-COMPLETE = 'T'.
ls_cuins-CONSIST = 'T'.
append ls_cuins to lt_cuins.
ls_config_i-instance = lt_cuins.
p_ls_item-configuration-data = ls_config_i.
p_ls_item-configuration-datax = 'X'.
clear ls_config_i.
ls_cuval-charc = 'DISCOUNT_EUR'.
ls_cuval-charc_txt = 'DISCOUNT_EUR'.
ls_cuval-value = '0.0'.
ls_cuval-value_txt
append ls_cuval to lt_cuval.
ls_instance-value = lt_cuval.
insert ls_instance into table lt_instance.
ls_config_i-instance = lt_instance.
p_ls_item-configuration-data = ls_config_i.
p_ls_item-configuration-datax = 'X'.
clear ls_config_i.
Kindly help if anyone has worked on this.......
Regards,
Puneet Jhari.

Hi,
I am creating a Service Contract programatically and not manually through the T-code CRMD_ORDER.
I am using the Function module CRMXIF_ORDER_SAVE for the same as the FM BAPI_BUSPROCESSND_CREATEMULTI and CRM_ORDER_MAINTAIN did not work for me because of the number of parameters that needs to be passed for creating the Service contract.
The Service contract does get created but there are errors corresponding to the Point of delivery and configuration missing.
The error corresponding to the point of delivery says "IS-U:allocate a point of delivery to the item" even though I am passing the values in the REF_OBJECTS field of the CRMXIF_BUSTRANS_ITEM structure.
Structure for the same is :
ls_objects_i-TYPE_REF_OBJ = 'B'.
ls_objects_i-object_task = 'I'.
ls_objects_i-PRODUCT_GUID = lv_product_guid.
ls_objects_i-PRODUCT_ID = p_product_id.
ls_objects_i-IBASE_COMP_GUID = ls_output-IBASE_GUID.
ls_objects_i-IB_INSTANCE = 1582.
ls_objects_i-IB_COMP_VALID = '20070926093651'.
ls_objects_i-SERIAL_NUMBER = '0102 46CC9C278B92025BE10000000AD5920E'.
append ls_objects_i to lt_objects_i.
p_ls_item-REF_OBJECT-data = lt_objects_i.
p_ls_item-REF_OBJECT-datax = 'X'.
Similarly,the error for the configuration says "Configuration for the item missing" and here again I am passing the values in the CONFIGURATION structure.
Structure for this is :
p_ls_item-configuration-data-consist = 'T'.
p_ls_item-configuration-data-kbname = 32.
p_ls_item-configuration-data-kbvers = '0.0'.
p_ls_item-configuration-data-kbprofile = 'E_H_B'.
p_ls_item-configuration-data-complete = 'T'.
p_ls_item-configuration-data-spras = 'E'.
p_ls_item-configuration-data-cfginfo = 'VCOND=VARIANT_CONDITION_KEY'
ls_cuins-OBJ_TYPE = 'SERV'.
ls_cuins-class_type = 300.
ls_cuins-obj_key = 'E_H_B'.
ls_cuins-obj_txt = 'E_H_B'.
ls_cuins-QUANTITY = '1.0'.
ls_cuins-COMPLETE = 'T'.
ls_cuins-CONSIST = 'T'.
append ls_cuins to lt_cuins.
ls_config_i-instance = lt_cuins.
p_ls_item-configuration-data = ls_config_i.
p_ls_item-configuration-datax = 'X'.
clear ls_config_i.
ls_cuval-charc = 'DISCOUNT_EUR'.
ls_cuval-charc_txt = 'DISCOUNT_EUR'.
ls_cuval-value = '0.0'.
ls_cuval-value_txt
append ls_cuval to lt_cuval.
ls_instance-value = lt_cuval.
insert ls_instance into table lt_instance.
ls_config_i-instance = lt_instance.
p_ls_item-configuration-data = ls_config_i.
p_ls_item-configuration-datax = 'X'.
clear ls_config_i.
Kindly help if anyone has worked on this.......
Regards,
Puneet Jhari.

Error while changing Service Order in CRM

Hi,
After creating Service Order in CRM, i click on change mode, it shows the following error:
An error occurred in system ECC during account assignment
Message no. CRM_ORDER_MISC 060
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
Enter the business area (Notification E KO 136)
Characteristics for Controlling object have errors (Notification E IAOM 034)
What needs to check in R/3 to process this successfully to create an Internal Order in ECC referring this Service Order.
tnx in adv.
rgds,
balu

Hi Balu,
You can refer to the note 966289 which talks about this problem if a service order template is used.
Thanks
Abishek

Error in BAPI RETURN for Service Contract

Hi,
I get an error in the BAPI Return for the Uploading the Service Contracts by LSMW. The Error Message is E BS No status object is available for &.Also want to know can we upload multiple line of header text for a Contract by this BAPI. If so then how would I do this , as the BAPI structure BAPISDTEXT has textline upto 132 characters. And I am take only one file in LSMW where the header & details come alongwith text. Or could also tell me the file structure of for the data upload. The legacy system sends multiple text in the header for a Contract.For Eg.
Header1 Detail1 Text1
HEader1 Detail2 Text2
Header1 Detail3 Text3
So I would need this text1TEXT2text3 in the Header Text of the Contracts. Or do I need the change the file structure. Many thanks for your time and help.

Thanks Nablan, I could do that for multiple header coming in file. But I have a question for you on BAdI ALM_ME_006_GOODSMVT. I have implemented this BAdI , and this BAdI is called by a function Module ALM_MEREP_006_CREATE. When I test this FM giving the Material , Orderid and Movement type entries, this BAdI is triggered when giving a breakpoint. I've given this code for changing the movement type to 961. Cause the stanadrd scenario does not maintain Movement type 961 in Mobile Asset Management. The Movement type 961 for unplanned Materials comes to SAP and changes to 261 as maiantained by TCOKO table. To bypass this & retain the movement type 961 in SAP I'm using this BAdI. Currently this is what I'm doing and am stuck in the method interface how do I call the method.
method IF_EX_ALM_ME_006_GOODSMVT~CREATE .
break-point.
*DATA : i_ce_goodsmovement TYPE REFERENCE
          ALM_ME_CUSTOMER_ENHANCEMENT.
DATA : lr_badi_goods_movement TYPE REF TO if_ex_alm_me_006_goodsmvt.
DATA : ls_user_data TYPE ALM_ME_USER_DATA-USERID.
*DATA : goods_movement TYPE ALM_ME_MATERIAL_MOVEMENT.
CALL METHOD lr_badi_goods_movement->create
EXPORTING
       ce_goodsmovement = ce_goodsmovement
IMPORTING
       user_data        = ls_user_data
       custom_user_data = ls_ce_user_data
       goods_movement   = goods_movement
changing
       return           = return[].
CALL FUNCTION 'ALM_ME_COMMIT_OR_ROLLBACK'
       TABLES
            return = return.
endmethod.
Please help me to get the data in this method. How do I call this.

Error in Service Contract in CRM 4.0

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