Error in synchronize Outlook

Hi gurus;
I'm trying integrate CRM 2007 with Outlook and I've a problem;
When I push in button Synchronize in SAP CRM all goes good, but if i push in the same button in Outlook the process doesn't fininish and show me the message: "Synchronization could not be executed due to error during data retrieval form CRM"
Any one can help me?
Thanks.

Hi,
Have u checked the Outlook has installed the Collobration Data Objects , by default office2003 will not install the CDO, and download the latest integration executable file and execute it. Whenever you install the groupware file you will get two different icons in the Outlook.
Regards
Vikranth

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