Error in system created to connect BI from portal

I'm  getting error when i connect with our back end system BI.
i created a system using template SAP system with load balancing. i created alias for this system and did user mapping. when i run connetcion test i got the following as test result
Test Connection with Connector
  Test Details:
The test consists of the following steps:
1. Retrieve the default alias of the system
2. Check the connection to the backend application using the connector defined in this system object
  Results
Retrieval of default alias successful
Connection failed. Make sure that Single Sign-On is configured correctly
pls give the solution for this.
Regards
RVS

Hello Joseph:
Many thanks for sharing the solution with the community. I think the solution is what Adam aluded to in his post on May 7, 2010.
For those reading this thread, also see the following:
[Troubleshooting Guide to Database Connectivity Issues with Crystal Reports in Visual Studio .NET Applications|http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/b0225775-88c4-2c10-bd80-8298769293de]
And of course, don't forget to search the forums and KB:
https://www.sdn.sap.com/irj/scn/advancedsearch?cat=sdn_ossnotes&query=&adv=true
Ludek

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