Error in the integrated Crystal Reports viewer from SAP 8.8

Hi, we recently started using the integrated crystal reports from 8.8 and ocasionally the viewer throws the following error:
Consulte el final de este mensaje para obtener más detalles sobre cómo invocar a la depuración
Just-In-Time (JIT) en lugar de a este cuadro de diálogo.
************** Texto de la excepción **************
System.NullReferenceException: Referencia a objeto no establecida como instancia de un objeto.
   en CrystalDecisions.Windows.Forms.PageControl.OnMouseMove(MouseEventArgs e)
   en System.Windows.Forms.Control.WmMouseMove(Message& m)
   en System.Windows.Forms.Control.WndProc(Message& m)
   en System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   en System.Windows.Forms.ContainerControl.WndProc(Message& m)
   en System.Windows.Forms.UserControl.WndProc(Message& m)
   en CrystalDecisions.Windows.Forms.PageControl.WndProc(Message& m)
   en System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   en System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   en System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
************** Ensamblados cargados **************
mscorlib
    Versión del ensamblado: 2.0.0.0
    Versión Win32: 2.0.50727.4206 (VistaSP2GDR.050727-4200)
    Código base: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
B1CRBridge
    Versión del ensamblado: 1.0.0.0
    Versión Win32: 8.80.235
    Código base: file:///C:/Program%20Files%20(x86)/SAP/SAP%20Business%20One/B1CRBridge.DLL
CrystalDecisions.CrystalReports.Engine
    Versión del ensamblado: 12.0.2000.0
    Versión Win32: 12.3.2002.753
    Código base: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.CrystalReports.Engine/12.0.2000.0__692fbea5521e1304/CrystalDecisions.CrystalReports.Engine.dll
System
    Versión del ensamblado: 2.0.0.0
    Versión Win32: 2.0.50727.4205 (VistaSP2GDR.050727-4200)
    Código base: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
CrystalDecisions.Shared
    Versión del ensamblado: 12.0.2000.0
    Versión Win32: 12.3.2002.753
    Código base: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.Shared/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Shared.dll
CrystalDecisions.ReportAppServer.CommLayer
    Versión del ensamblado: 12.0.1100.0
    Versión Win32: 12.3.1102.753
    Código base: file:///C:/Windows/assembly/GAC/CrystalDecisions.ReportAppServer.CommLayer/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CommLayer.dll
System.Windows.Forms
    Versión del ensamblado: 2.0.0.0
    Versión Win32: 2.0.50727.4016 (NetFxQFE.050727-4000)
    Código base: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
System.Drawing
    Versión del ensamblado: 2.0.0.0
    Versión Win32: 2.0.50727.4016 (NetFxQFE.050727-4000)
    Código base: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
System.Configuration
    Versión del ensamblado: 2.0.0.0
    Versión Win32: 2.0.50727.4016 (NetFxQFE.050727-4000)
    Código base: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
System.Xml
    Versión del ensamblado: 2.0.0.0
    Versión Win32: 2.0.50727.4016 (NetFxQFE.050727-4000)
    Código base: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
CrystalDecisions.ReportAppServer.ClientDoc
    Versión del ensamblado: 12.0.1100.0
    Versión Win32: 12.3.1102.753
    Código base: file:///C:/Windows/assembly/GAC/CrystalDecisions.ReportAppServer.ClientDoc/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ClientDoc.dll
System.Data
    Versión del ensamblado: 2.0.0.0
    Versión Win32: 2.0.50727.4016 (NetFxQFE.050727-4000)
    Código base: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
CrystalDecisions.ReportAppServer.DataSetConversion
    Versión del ensamblado: 12.0.2000.0
    Versión Win32: 12.3.2002.753
    Código base: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.DataSetConversion/12.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataSetConversion.dll
CrystalDecisions.ReportAppServer.DataDefModel
    Versión del ensamblado: 12.0.1100.0
    Versión Win32: 12.3.1102.753
    Código base: file:///C:/Windows/assembly/GAC/CrystalDecisions.ReportAppServer.DataDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataDefModel.dll
CrystalDecisions.ReportAppServer.Controllers
    Versión del ensamblado: 12.0.1100.0
    Versión Win32: 12.3.1102.753
    Código base: file:///C:/Windows/assembly/GAC/CrystalDecisions.ReportAppServer.Controllers/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.Controllers.dll
CrystalDecisions.ReportAppServer.CubeDefModel
    Versión del ensamblado: 12.0.1100.0
    Versión Win32: 12.3.1102.753
    Código base: file:///C:/Windows/assembly/GAC/CrystalDecisions.ReportAppServer.CubeDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CubeDefModel.dll
CrystalDecisions.ReportAppServer.ReportDefModel
    Versión del ensamblado: 12.0.1100.0
    Versión Win32: 12.3.1102.753
    Código base: file:///C:/Windows/assembly/GAC/CrystalDecisions.ReportAppServer.ReportDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ReportDefModel.dll
BusinessObjects.Licensing.KeycodeDecoder
    Versión del ensamblado: 12.0.1100.0
    Versión Win32: 12.3.2.753
    Código base: file:///C:/Windows/assembly/GAC/BusinessObjects.Licensing.KeycodeDecoder/12.0.1100.0__692fbea5521e1304/BusinessObjects.Licensing.KeycodeDecoder.dll
System.Web
    Versión del ensamblado: 2.0.0.0
    Versión Win32: 2.0.50727.4209 (VistaSP2GDR.050727-4200)
    Código base: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
CrystalDecisions.Shared.resources
    Versión del ensamblado: 12.0.2000.0
    Versión Win32: 12.3.2002.753
    Código base: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.Shared.resources/12.0.2000.0_es_692fbea5521e1304/CrystalDecisions.Shared.resources.dll
CrystalDecisions.CrystalReports.Engine.resources
    Versión del ensamblado: 12.0.2000.0
    Versión Win32: 12.3.2002.753
    Código base: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.CrystalReports.Engine.resources/12.0.2000.0_es_692fbea5521e1304/CrystalDecisions.CrystalReports.Engine.resources.dll
System.Web.Services
    Versión del ensamblado: 2.0.0.0
    Versión Win32: 2.0.50727.4016 (NetFxQFE.050727-4000)
    Código base: file:///C:/Windows/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
CrystalDecisions.ReportSource
    Versión del ensamblado: 12.0.2000.0
    Versión Win32: 12.3.2002.753
    Código base: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.ReportSource/12.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportSource.dll
CrystalDecisions.Enterprise.Framework
    Versión del ensamblado: 12.0.1100.0
    Versión Win32: 12.3.2.753
    Código base: file:///C:/Windows/assembly/GAC/CrystalDecisions.Enterprise.Framework/12.0.1100.0__692fbea5521e1304/CrystalDecisions.Enterprise.Framework.dll
CustomMarshalers
    Versión del ensamblado: 2.0.0.0
    Versión Win32: 2.0.50727.4016 (NetFxQFE.050727-4000)
    Código base: file:///C:/Windows/assembly/GAC_32/CustomMarshalers/2.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll
CrystalDecisions.ReportAppServer.XmlSerialize
    Versión del ensamblado: 12.0.1100.0
    Versión Win32: 12.3.1102.753
    Código base: file:///C:/Windows/assembly/GAC/CrystalDecisions.ReportAppServer.XmlSerialize/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.XmlSerialize.dll
mscorlib.resources
    Versión del ensamblado: 2.0.0.0
    Versión Win32: 2.0.50727.4206 (VistaSP2GDR.050727-4200)
    Código base: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
CrystalDecisions.Windows.Forms
    Versión del ensamblado: 12.0.2000.0
    Versión Win32: 12.3.2002.753
    Código base: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.Windows.Forms/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Windows.Forms.dll
CrystalDecisions.Windows.Forms.resources
    Versión del ensamblado: 12.0.2000.0
    Versión Win32: 12.3.2002.753
    Código base: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.Windows.Forms.resources/12.0.2000.0_es_692fbea5521e1304/CrystalDecisions.Windows.Forms.resources.dll
CrystalDecisions.Enterprise.InfoStore
    Versión del ensamblado: 12.0.1100.0
    Versión Win32: 12.3.2.753
    Código base: file:///C:/Windows/assembly/GAC/CrystalDecisions.Enterprise.InfoStore/12.0.1100.0__692fbea5521e1304/CrystalDecisions.Enterprise.InfoStore.dll
CrystalDecisions.Enterprise.Viewing.ReportSource
    Versión del ensamblado: 12.0.1100.0
    Versión Win32: 12.3.1102.753
    Código base: file:///C:/Windows/assembly/GAC/CrystalDecisions.Enterprise.Viewing.ReportSource/12.0.1100.0__692fbea5521e1304/CrystalDecisions.Enterprise.Viewing.ReportSource.dll
CrystalDecisions.Web
    Versión del ensamblado: 12.0.2000.0
    Versión Win32: 12.3.2002.753
    Código base: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.Web/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Web.dll
FlashControlV71
    Versión del ensamblado: 1.0.3187.32366
    Versión Win32: 1.0.3187.32366
    Código base: file:///C:/Windows/assembly/GAC/FlashControlV71/1.0.3187.32366__692fbea5521e1304/FlashControlV71.dll
System.Windows.Forms.resources
    Versión del ensamblado: 2.0.0.0
    Versión Win32: 2.0.50727.4016 (NetFxQFE.050727-4000)
    Código base: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_es_b77a5c561934e089/System.Windows.Forms.resources.dll
************** Depuración JIT **************
Para habilitar la depuración Just In Time (JIT), el archivo de configuración de esta
aplicación o equipo (machine.config) debe tener el
valor jitDebugging establecido en la sección system.windows.forms.
La aplicación también se debe compilar con la depuración
habilitada
Por ejemplo:
<configuration>
    <system.windows.forms jitDebugging="true"></system.windows.forms>
</configuration>
Cuando esté habilitada la depuración JIT, cualquier excepción no controlada
se enviará al depurador JIT registrado en el equipo
en lugar de controlarlo mediante el cuadro de diálogo.
Edited by: Vangelis Sanchoyerto on Dec 23, 2010 10:20 AM

The tag doesnt work? :S

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Message was edited by: Ludek Uher

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<CR:CrystalReportSource ID="crSource" runat="server">
</CR:CrystalReportSource>
</form>}
I believe I set all info on crSource correctly (report path etc ...) because If I remove the Crystal reports viewer from the page and just use the crsource (i.e crptSource.ReportDocument.ExportToHttpResponse ...) I can export the report OK. Its only when I have the crViewer on the page Is when I recieve this error.
Web Config
<assemblies>
<add assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
<add assembly="CrystalDecisions.Shared, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.ReportSource, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.Enterprise.Framework, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.Enterprise.Desktop.Report, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.Enterprise.InfoStore, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
<add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
<controls>
<add assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" namespace="CrystalDecisions.Web" tagPrefix="CR" />
<http handlers>
<add path="CrystalImageHandler.aspx" verb="GET" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
appsettings
<add key="CrystalImageCleaner-AutoStart" value="true" />
<add key="CrystalImageCleaner-Sleep" value="60000" />
<add key="CrystalImageCleaner-Age" value="120000" />
I am using crystal reports 2008, visual studio 2008, windows 7 pro, MS Sql Server 2005, IE9
I uninstalled crystal reports, and reinstalled crystal reports 2008 sp3 (Full build) - No help
When I goto help about visual studio it says crystal reports 2008 (No specific version info)
Assembly cache on the machine has
12.0.2000.0 and 12.0.1100.00 as the vast majority ... a few (Design and Engine) have older 10.5.3700 and so forth (There are so many)
I found this problem on the web with different solutions involving frame work folder or not having IIS setup to server the crystal reports viewer ... this is happening to me on my local development machine using the ASP.Net Develepoment server included with VS2008 ..
Any help you could give me would greatly be appreciated
Thanks in advance
Kevin

Hi Kevin,
Take a look at below SAP Note.
[1531003 - Error: bobj undefined - javascript error |http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333533333331333033303333%7D.do]
I got this result just by searching 'bobj is undefined javascript' in the top right search box.
Thanks,
Bhushan.

Crystal Reports Viewer 2008 and parameter fields

Hello,
I saw this product on the main Crystal Reports site this afternoon and decided to download it to try it out. I have a number of users who would benefit from being able to preview their report results prior to actually running the report. This seems like the perfect product. I have a large number of Crystal Reports which were created in Crystal version XI. I also downloaded the free 30 day version of Crystal Reports 2008 yesterday to see what new features are there.
While testing Crystal Reports Viewer, I tried to run one of my reports which needs a parameter to run properly (account number). This type of parameter is needed for probably 98% of this business' reports.
The problem: Crystal Reports Viewer does not prompt me to input the parameter. In my actual Crystal Report, I had the box "Save Data with Report' left unchecked, as the account number frequently changes. However, if that box is left unchecked, Crystal Reports Viewer will give me the error message "No Saved Data. This report file does not contain saved data and cannot be viewed. To get data into the report, please open and re-save it in the Crystal Reports designer application with the "Save Data with Report" option selected."
Thinking that possibly it was the version of Crystal Reports in which the report was created (XI), I downloaded the free trial of Crystal 2008 and created a very simple test report with one parameter for account number where the account number is retrieved from our database. And I am having the same trouble.
The "Help" section of Crystal Reports Viewer tells me that I can select my parameters in the parameter panel. I do not see anything in my parameter panel other than the words "Current Data Set Last refreshed: 04/12/10 2:58 PM". The help tells me that I can "select the parameter directly in this panel by entering a new value", but there is no option to do so.
Any help would be appreciated.
thanks,
Noel

What I've learned is that I was originally using Crystal Viewer XI and upon opening it I received a message indicating there was an update.
I ran the update which put me on Crystal Viewer 2008.
Since then I have not been able to refresh my screen to bring up the parameters.
See the attached forum for another post concerning this same issue.
Paramter Prompts in Crystal Viewer

BO XI R2 - "Blank "Crystal Reports Viewer" window - attempt to print report

My company recently set up a Business Object Enterprise XI Release 2 server. On the server are a number of crystal reports that are run interactively by users, through the user console. The expectation is that the user will log on to the BI server, click on the report title, enter the parameters, see a preview of the report in the Crystal Report Viewer, then click the print icon on the Crystal Report Viewer toolbar.
Our corporate standard is current Windows XP SP3, with Internet Explorer 8; By default, users are set up to use the DHTML report viewer. The reports were developed with the Crystal Reports XI R2 report designer, and connect to an Oracle 10g database through Oracle client.
When users attempt to view, then print the reports, the user is able to select the report, enter the parameters, view the report data, and even page through the report preview with no issues. However, when the user attempts to print the report by clicking the print icon on the Crystal Reports Viewer toolbar, a blank "Crystal Reports Viewer" window pops up and remains indefinitely.
The really puzzling thing about this issue is that for about 1/3 of our users, printing will work - a print dialog will appear, allowing the user to select a printer, and when the user clicks OK, the report will print. For the other 2/3 of our users, the blank "Crystal Reports Viewer" window pops up.
I have added the BO XI R2 server's address to trusted sites, adopted the lowest security settings for trusted sites, and enabled all activity I could think of in IE security settings (ActiveX controls-related). I also ran the web site in compatibilitiy mode.
Has anyone on this forum experienced this issue, and does anyone here know how to resolve it?
Thank you,
Bob Gardner

I suspect that this behavior occurs because the client computer is unable to download ActiveX controls.
The report viewer requires the PrintControl.dll to print reports from the client computer. The PrintControl.dll downloads automatically if it has not been previously downloaded on to the client computer, provided that the user that is currently logged on is able to download ActiveX controls.
To enable the download of ActiveX controls on the client computer, perform the following steps:
1) Open your Internet Explorer.
2) From the Tools menu, select Internet Options.
3) In the Security tab, select the web content zone that corresponds to your web application.
4) Click Custom Level.
5) In the Security Settings dialog box, scroll down to find the ActiveX controls and plug-ins section.
6) Select Enable or Prompt for the Download signed ActiveX controls item.
7) The print dialog box will now appear successfully when clicking the print button in the report viewer.
If the above does not help, try to troubleshoot this as follows:
1) click the print button (this will cause a postback to the web page) and then cancel the print dialog. right-click in the web page and select "View Source".
2) Search for the word "printcontrol.cab". This will show you where the application is trying to download the printcontrol from.
Paste the URL into a browser.
3) If you get prompted to "open or save to disk" the url is correct and there is a browser setting or possibly even a system policy preventing the download.
4) If you get a "404 page not found" or a similar error message, investigate the URL.
5) If the issue is on your local web server, see if it is possible to browse to the URL in IIS manager.
- Ludek

"Crystal Report Viewer is unable to create its resource objects"

I'm using Crystal Reports Server XI and getting the error/pop up box: "Crystal Report Viewer is unable to create its resource objects" when trying to view a report through the website.
Any suggestions would be appreiciated. I'm very unfamiliar with Crystal Reports but it's fallen into my lap to install and suppor this application.
I have tried changing some browser settings to allow ActiveX content and such but that hasn't seemed to help. I also tried downloading a particular 3 .dll's files to my desktop and registering them, as well as re-registering them on the server. They were CRVIEWER.dll, swebrs.dll, sviewhlp.dll.
I'm using IE 7.0 and CR Server XI is installed in a Windows 2003 R2 SE server. IIS seems to be setup OK. I haven't changed any of the default installation settings that were configured during the installation on the virtual directory that was created. I received no errors during the installation. I'm also not seeing anything obvious pop up in the event logs. I still have yet to do a log parser query looking for anything that says crystal reports.
Thanks!
Edited by: Wendy Beatty on Sep 23, 2008 9:50 PM

Hi Wendy,
This issue might be better addressed by our .NET development forum, however, some of the things that come to mind are:
1. As a test are you able download the Active X Viewer from the client machine by accessing it via a URL:
http:// <yourserver>/crystalreportviewers/ActiveXControls/ActiveXViewer.cab
Does it prompt you do download the .CAB file?
2. If you have more than one version of the Active X Viewer installed on the client machine, go through this SAP Note (1215398) from the Service Market Place to remove it.
3. Check your browser settings (Tools|Security|Custom Level) to make sure Active Controls are set to at least prompt.
4. Confirm with your network administrator if there are group policies that restrict the installation of Active X Controls or if users do not have the rights to install.
Regards,
Wallie

Error in the integrated Crystal Reports viewer from SAP 8.8

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