Error in Universal Worklist - Tasks

Hi,
I have done all the configurations required for the Universal worklist to work. But whenever I try to create a new standard task(non-workflow) and click on 'save', I get the error message: "Error during process. Contact your system administrator."
Current version of the portal is:
6.0.2.5.4_ContentManagement_Collaboration
6.0.2.5.0.Enterprise_Portal_Service_Pack_2
Does anyone out there know what could be the reason for this? Any help would be appreciated.
Thanks
Shakeel

Shakeel,
Did you find a solution to this problem?
I have a similar problem

Similar Messages

Runtime error in Universal Worklist in portal

Hi!
An error occurs when I open the page Universal Worklist -
Administration under System Administration > System Configuration >
Universal Worklist & Workflow. The error message is:
Portal runtime error.
An exception occurred while processing your request. Send the exception
ID to your portal administrator.
Exception ID: 09:44_02/10/08_0004_221082950
Refer to the log file for details about this exception.
This error is also displayed when opening the page Portal Eventing,
Portal Navigation under System Administration > Support > Web Dynpro
Test Tools > Application Integrator Tests.
The portal UME is configured with ADS as data source and we are using
the dataSourceConfiguration_ads_readonly_db_with_krb5.xml configuration
file. Single Sign-On using SAP logon tickets with user mapping to
reference system is also implemented.
Users have different users IDs in the SAP System than in the portal,
and scenario 2 from SAP Help "Single Sign-On to SAP Systems"
(http://help.sap.com/saphelp_nw04/helpdata/en/4d/dd9b9ce80311d5995500508b6b8b11/frameset.htm) is implemented
"Scenario 2: Single Sign-On using SAP logon tickets with user mapping."
The problem occurred after changing the UME with ADS and implemented
Single Sign-on.
Error messages from log:
Date : 10/03/2008
Time : 10:08:56:057
Message : Content pass of Application Integrator failed.
Component Name:       com.sap.portal.appintegrator.sap.WebDynpro,
Context Name (iView): pcd:portal_content/every_user/general/uwl/com.sap.netweaver.bc.uwl.uwlSapWebDynproLaunch,
Top Layer:            WebDynpro/TopLayer,
Producer ID (FPN):    null,
System Alias:         SAP_LocalSystem,
[EXCEPTION]
com.sapportals.portal.appintegrator.ApplicationIntegratorException: ApplicationIntegratorException
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:104)
     at com.sapportals.portal.appintegrator.accessor.system.SAP_LocalSystemAccessor.getAuthenticationData(SAP_LocalSystemAccessor.java:91)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:54)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:31)
     at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)
     at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:159)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:68)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:54)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)
     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)
     at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:799)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: (No text available)
     at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:329)
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
     ... 33 more
Severity : Error
Category : /System/Server
Location : com.sap.portal.sapapplication
Application : sap.com/irj
Thread : SAPEngine_Application_Thread[impl:3]_18
Datasource : 1223021485930:N:\usr\sap\DPN\JC32\j2ee\cluster\server0\log\defaultTrace.trc
Message ID : 00145ED7E6460061000007830000B6B800045854D84A3E79
Source Name : com.sap.portal.sapapplication
Argument Objs : com.sapportals.portal.appintegrator.ApplicationIntegratorException: ApplicationIntegratorException
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:104)
     at com.sapportals.portal.appintegrator.accessor.system.SAP_LocalSystemAccessor.getAuthenticationData(SAP_LocalSystemAccessor.java:91)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:54)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:31)
     at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)
     at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:159)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:68)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:54)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)
     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)
     at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:799)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: (No text available)
     at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:329)
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
     ... 33 more
Arguments : com.sapportals.portal.appintegrator.ApplicationIntegratorException: ApplicationIntegratorException
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:104)
     at com.sapportals.portal.appintegrator.accessor.system.SAP_LocalSystemAccessor.getAuthenticationData(SAP_LocalSystemAccessor.java:91)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:54)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:31)
     at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)
     at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:159)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:68)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:54)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)
     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)
     at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:799)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: (No text available)
     at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:329)
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
     ... 33 more
Dsr Component : n/a
Dsr Transaction : f52708e0912011ddb1e200145ed7e646
Dsr User :
Indent : 0
Level : 0
Message Code :
Message Type : 1
Relatives : /System/Server
Resource Bundlename :
Session : 32121
Source : com.sap.portal.sapapplication
ThreadObject : SAPEngine_Application_Thread[impl:3]_18
Transaction :
User : Asle.Gaarder
Date : 10/03/2008
Time : 10:08:56:026
Message : Cannot provide backend user ID and password for user "Asle Gaarder" (unique ID: "USER.CORP_LDAP.asle.gaarder") for system "SAP_ECC_REFERENCE" because these credentials could not be found in the user mapping data.
Severity : Info
Category :
Location : com.sap.security.core.umap.imp.UserMappingDataImp.enrich(Properties)
Application : sap.com/irj
Thread : SAPEngine_Application_Thread[impl:3]_18
Datasource : 1223021485930:N:\usr\sap\DPN\JC32\j2ee\cluster\server0\log\defaultTrace.trc
Message ID : 00145ED7E6460061000007820000B6B800045854D849CB92
Source Name : com.sap.security.core.umap.imp.UserMappingDataImp
Argument Objs : "Asle Gaarder" (unique ID: "USER.CORP_LDAP.asle.gaarder"),"SAP_ECC_REFERENCE",
Arguments : "Asle Gaarder" (unique ID: "USER.CORP_LDAP.asle.gaarder"),"SAP_ECC_REFERENCE",
Dsr Component : n/a
Dsr Transaction : f52708e0912011ddb1e200145ed7e646
Dsr User :
Indent : 0
Level : 0
Message Code :
Message Type : 1
Relatives :
Resource Bundlename :
Session : 32121
Source : com.sap.security.core.umap.imp.UserMappingDataImp
ThreadObject : SAPEngine_Application_Thread[impl:3]_18
Transaction :
User : Asle.Gaarder

Hi,
Check the logon type for systems SAP_LocalSystem and SAP_ECC_REFERENCE which must be set to SAPLOGONTICKET not UIDPWD.
It basically fails since the password doesn't exist for the mapping, as it is only dependent on trust.
There was a change in a recent SP which added an extra check in this area.
Dagfinn

Portal runtime error - for Universal Worklist

Hi All,
We have upgraded SAP Portal from 7.0 to 7.3 Ehp1, after upgrade we faced some issues and have resolved those.
Right now some tabs in the portal is working fine whereas Universal Worklist and some tabs are throwing runtime error, where it shows "No logon ticket available" in trace file.
I have checked login module components in nwa and it shows as
EvaluateTicketLoginModule SUFFICIENT
BasicPasswordLoginModule REQUISITE
CreateTicketLoginModule OPTIONAL
Please find the below trace details. Kindly suggest your views.
Thanks in advance !!!!!
05:24:13:181#0-800#Error#com.sap.portal.prt.runtime#
#EP-PIN-PRT#tc~epbc~prtc~api#C000A7EEAF6101B000000002000043B0#14599450000000004#sap.com/com.sap.portal.runtime.system.hooks#com.sap.portal.prt.runtime#C933075#83##9C25C9AEA5FB11E38FEB000000DEC51A#be36c9ada5fb11e39ffa000000dec51a#be36c9ada5fb11e39ffa000000dec51a#0#Thread[HTTP Worker [@1426801953],5,Dedicated_Application_Thread]#Plain##
[EXCEPTION]
com.sapportals.portal.appintegrator.ApplicationIntegratorException: com.sap.security.api.umap.NoLogonDataAvailableException: No logon ticket available.
at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
at com.sapportals.portal.appintegrator.accessor.system.SAP_LocalSystemAccessor.getAuthenticationData(SAP_LocalSystemAccessor.java:106)
at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:53)
at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:30)
at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)
at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:175)
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:111)
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:70)
at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:398)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:158)
at com.sap.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:242)
at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:342)
at com.sap.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:732)
at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:473)
at com.sapportals.portal.prt.connection.ServletConnection._handleRequest(ServletConnection.java:224)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:101)
at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:441)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: No logon ticket available.
at com.sap.security.core.umap.imp.authndata.LogonTicketAuthnData.<init>(LogonTicketAuthnData.java:57)
at com.sap.security.core.umap.imp.authndata.AuthnDataFactory.getAuthnData(AuthnDataFactory.java:76)
at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:257)
at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:94)
... 64 more

Hi,
Did you implement SSO in the 7.31?
BR,
Saar

Universal Worklist task restrictions for ECC transactions

All,
We are on NW04 and have recently implemented the Universal Worklist (UWL) and have limited our tasks displayed to just two tasks as specified below as mentioned in thread: UWL restrict list of tasks to display .
supportedItemTypes="uwl.task.webflow.TS21300098, uwl.task.webflow.TS90700186"
These are both Web Dynpro java tasks (and configuerd in the Visualization SWFVISU) and this works as expected. We would now like to add a new task which is not web dynpro. It is a dailog task to an ECC transaction. If I add the task to the string of supported item types, it does not appear. If I remove the restrictions and change the supporteditemtypes parameter back to "uwl.task", then the new task appears and executes correctly.
Can anyone assist with getting the transaction task to be a supported item type? Do I need to add visualization for this task? If so, what is the visualization type? The options in the drop down in SWFVISU do not seem to apply.
By the way, the approval task I'm adding is delivered task TS40007901 for approval of the CATS Timesheet.
Any help is appreciated. Thanks in advance.
-Jeff-

You can call also pages using the IViewLauncher.
        <Action name="launchWebDynPro" groupAction="" handler="IViewLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
          <Properties>
            <Property name="iview" value="ROLES://portal_content/Fresenius/kabi_nl/Iviews/ESS/Zeitmanagement/com.fresenius.Abwesenheitsmitteilung"/>
            <Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>
            <Property name="DynamicParameter" value="wi_id=${item.externalId}"/>
            <Property name="openInNewWindow" value="yes"/>
            <Property name="display_order_priority" value="5"/>
          </Properties>
But why would you want to have the navigation too in a new window ?
That would confuse me as a user to have 2 navigations in 2 windows.
The problem with UWL in general (using a popup) is that after you are finished in the popup,
the task is still there. I get lots of complaints; waiting for EhP3 or 7.3. There should be a instant refresh UWL feature.....
Regards,
Kai

Universal worklist task open in new window

Hello
We have an ESS implementation in portal.
In worklist when user clicks on any line item, a task gets triggered. Now this task gets opened in new window which is a standard functionality.
Below is XML which retrieves view for this clicked task,
<ItemType name="uwl.task.webflow.TS90000018.SAP_R3" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchWebDynPro" executionMode="default">
      <ItemTypeCriteria systemId="SAP_R3" externalType="TS90000018" connector="WebFlowConnector"/>
      <Actions>
        <Action name="launchWebDynPro" groupAction="" handler="SAPWebDynproLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
          <Properties>
            <Property name="WebDynproApplication" value="AllMyTrips"/>
            <Property name="WebDynproDeployableObject" value="sap.com/ess~tra"/>
            <Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>
            <Property name="DynamicParameter" value="wi_id=${item.externalId}"/>
            <Property name="openInNewWindow" value="yes"/>
            <Property name="display_order_priority" value="5"/>
          </Properties>
          <Descriptions default=""/>
        </Action>
      </Actions>
    </ItemType>
But in new window we are not able to see any portal navigation available.
Is there any way that I can get this navigation panel in new window as well.

You can call also pages using the IViewLauncher.
        <Action name="launchWebDynPro" groupAction="" handler="IViewLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
          <Properties>
            <Property name="iview" value="ROLES://portal_content/Fresenius/kabi_nl/Iviews/ESS/Zeitmanagement/com.fresenius.Abwesenheitsmitteilung"/>
            <Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>
            <Property name="DynamicParameter" value="wi_id=${item.externalId}"/>
            <Property name="openInNewWindow" value="yes"/>
            <Property name="display_order_priority" value="5"/>
          </Properties>
But why would you want to have the navigation too in a new window ?
That would confuse me as a user to have 2 navigations in 2 windows.
The problem with UWL in general (using a popup) is that after you are finished in the popup,
the task is still there. I get lots of complaints; waiting for EhP3 or 7.3. There should be a instant refresh UWL feature.....
Regards,
Kai

Trip Form from Universal Worklist displayes an error

Hi,
Situation
We are using ESS/MSS within the Portal 7.0 SP 14. The SAP Backend which we are using is ECC 6.0.
SSO between the Portal and Backend works efficient.
Problem
There are some issues when using the Universal Worklist. All tasks appear in our Universal Worklist from the Backend.
Unfortunately, when trying to open any task we are facing the following error:
com.sap.aii.proxy.framework.core.DataAccessException: Type conversion error, field I_TRIPNUMBER, complex type class com.sap.xss.tra.tri.model.tripform.Ptrm_Web_Form_Pdf_Get_Input
    at com.sap.aii.proxy.framework.core.JcoBaseTypeData.propagateJcoException(JcoBaseTypeData.java:130)
    at com.sap.aii.proxy.framework.core.JcoBaseTypeData.setElementValue(JcoBaseTypeData.java:751)
    at com.sap.tc.webdynpro.modelimpl.dynamicrfc.DynamicRFCModelClass.setAttributeValueAsString(DynamicRFCModelClass.java:669)
    at com.sap.xss.tra.tri.model.tripform.Ptrm_Web_Form_Pdf_Get_Input.setI_Tripnumber(Ptrm_Web_Form_Pdf_Get_Input.java:282)
   at com.sap.xss.tra.tri.fc.tripform.FcTriTripForm.rfcFormPdfGet(FcTriTripForm.java:382)
    ... 65 more
Following steps have been followed up
- The URL parameter of the resource "Employee_travel_tripform_srv05 has the value "sap_xss_tra_UsePdf=true"
- The iView "Display Trip Form" has the application parameter "sap.xss.tra.UsePdf=true"
Question
When a task is opened from the Universal Worklist, the Trip Form must appear in PDF Form.At this stage the iview "Display Trip Form" opens but shows the error mentioned above.
Is there anyone who could help us out?
Any help would be appreciated.
Regards,
Gene Madikrama

Hello Dear Gene,
Will you kindly share us the knowledge by which you have solved the ssue at your end..
Many of us are facing the Same Error,Knowledge sharing will be highly appreciated.
Thnaks and Best Regards,
Unni.

Universal Worklist Error

I am receiving the following error when I try to forward a task through the Universal Worklist:
This item is no longer valid. Select another item or refresh the item list view.
Error Detail: Tue Aug 16 15:02:50 EDT 2005 (Item) Item is missing from the UWL persistent cache
I select the "Forward" button and then select a user from the dropdown list. When I select "Submit" I receive this error.
Does anyone have any experience working with the Universal Worklist and have encountered this issue?
Please advise.
Thanks.
Jason

we have a similar problem to this one. We have a user who is receiving the error message "Item is missing from UWL persistent cache". It seems that the old messages are displayed in the inbox initially until a refresh is automatically performed a few seconds later and it is not until this point that the current messages are displayed.
Any ideas ? Thanks.

Tasks don't displayed in Universal Worklist

Hello,
i modelled a business process with SAP NetWeaver Business Process Management. I have human and automated tasks.I activated my process and the process started .then i loged on portal.but my tasks dont displayed in Universal Worklist.
Can you help me please?Should i need to make some configuration?How?Thanks
Nurhan

Hi,
my first task is displayed in UWL.Thanks for your help.I execute my frist task but the following task is not displayed.I checked the manage process..Process in Error tab and advanced in history tab i have error
Process failed => Process 'Company XYZ' set to In Error Mapping failed
Message received=>Request received for Start process
Process suspended=>Process 'Company XYZ' suspended
Process step failed=>Mapping failed
TPartException:. merge(block,void)> example.org/999_bpm161/pr/pm/bpm161_process/Company_XYZ:DO_InvestmentApprovalProcess
at com.sap.glx.mapping.execution.implementation.rule.mapping.AbstractMapping.map(AbstractMapping.java:53)
at com.sap.glx.mapping.execution.implementation.Runner.transform(Runner.java:61)
at com.sap.glx.mapping.execution.implementation.Runner.transform(Runner.java:41)
at com.sap.glx.core.internaladapter.Transformer$TransformerTemplateAccessor$MapperTemplate$ImplementedInvocationHandler.map(Transformer.java:3016)
at com.sap.glx.core.internaladapter.Transformer$TransformerTemplateAccessor$MapperTemplate$ImplementedInvocationHandler.invoke(Transformer.java:2997)
at com.sap.glx.core.internaladapter.Transformer$TransformerInvocationHandler.invoke(Transformer.java:3284)
at com.sap.glx.core.dock.impl.DockObjectImpl.invokeMethod(DockObjectImpl.java:528)
at com.sap.glx.core.kernel.trigger.config.Script$MethodInvocation.execute(Script.java:245)
at com.sap.glx.core.kernel.trigger.config.Script.execute(Script.java:791)
at com.sap.glx.core.kernel.execution.transition.ScriptTransition.execute(ScriptTransition.java:63)
at com.sap.glx.core.kernel.execution.transition.Transition.commence(Transition.java:138)
at com.sap.glx.core.kernel.mmtx.PrimaryTransaction.inPrepare(PrimaryTransaction.java:122)
at com.sap.glx.core.kernel.mmtx.AbstractTransaction.do_prepare(AbstractTransaction.java:174)
at com.sap.glx.core.kernel.mmtx.AbstractTransaction.commit(AbstractTransaction.java:79)
at com.sap.glx.core.kernel.execution.LeaderWorkerPool$Follower.run(LeaderWorkerPool.java:128)
at com.sap.glx.core.resource.impl.common.WorkWrapper.run(WorkWrapper.java:58)
at com.sap.glx.core.resource.impl.j2ee.ServiceUserManager$ServiceUserImpersonator$1.run(ServiceUserManager.java:121)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAs(Subject.java:337)
at com.sap.glx.core.resource.impl.j2ee.ServiceUserManager$ServiceUserImpersonator.run(ServiceUserManager.java:118)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:169)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:277)
Caused by: TPartException:. merge(block,void)> http://www.example.org/approvalprocess:PurchaseOrder
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.partake(AbstractPart.java:91)
at com.sap.glx.mapping.execution.implementation.rule.mapping.NarrowMapping.internalMap(NarrowMapping.java:42)
at com.sap.glx.mapping.execution.implementation.rule.mapping.AbstractMapping.map(AbstractMapping.java:49)
... 23 more
Caused by: TPartException:PreciseRealMultiply( example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:TaskOutput/example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:UIResponse/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent/ports:EnterPurchaseTaskCompleteEvent/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent:productPrice --> left, example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:TaskOutput/example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:UIResponse/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent/ports:EnterPurchaseTaskCompleteEvent/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent:productQuantity --> right )/result set(relay,void)> http://www.example.org/approvalprocess:orderTotalAmount
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.partake(AbstractPart.java:91)
at com.sap.glx.mapping.execution.implementation.rule.part.BroadPart.internalPartake(BroadPart.java:46)
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.partake(AbstractPart.java:87)
... 25 more
Caused by: TExpressionException:PreciseRealMultiply( example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:TaskOutput/example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:UIResponse/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent/ports:EnterPurchaseTaskCompleteEvent/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent:productPrice --> left, example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:TaskOutput/example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:UIResponse/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent/ports:EnterPurchaseTaskCompleteEvent/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent:productQuantity --> right )/result
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.partake(AbstractPart.java:91)
at com.sap.glx.mapping.execution.implementation.rule.part.NarrowPart.internalPartake(NarrowPart.java:51)
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.partake(AbstractPart.java:87)
... 27 more
Caused by: TInvocationException:PreciseRealMultiply( example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:TaskOutput/example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:UIResponse/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent/ports:EnterPurchaseTaskCompleteEvent/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent:productPrice --> left, example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:TaskOutput/example.org/999_bpm161/pr/pm/StandaloneTask/Enter_Purchase_Task:UIResponse/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent/ports:EnterPurchaseTaskCompleteEvent/http://example.org/999_bpm161/ui/wd/EnterPurchaseTaskComponent:productQuantity --> right )
at com.sap.glx.mapping.execution.implementation.rule.expression.AbstractExpression.express(AbstractExpression.java:54)
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.processSourceExpression(AbstractPart.java:117)
at com.sap.glx.mapping.execution.implementation.rule.part.TerminalPart.internalPartake(TerminalPart.java:23)
at com.sap.glx.mapping.execution.implementation.rule.part.AbstractPart.partake(AbstractPart.java:87)
... 29 more
Caused by: java.lang.NullPointerException: while trying to invoke the method java.math.BigDecimal.multiply(java.math.BigDecimal) of an object loaded from local variable 'l_first'
at com.sap.glx.mapping.execution.implementation.rule.invocation.StandardInvocation.step(StandardInvocation.java:136)
at com.sap.glx.mapping.execution.implementation.rule.expression.DeepExpression$Resolver.resolve(DeepExpression.java:45)
at com.sap.glx.mapping.execution.implementation.rule.expression.DeepExpression$Resolver.<init>(DeepExpression.java:27)
at com.sap.glx.mapping.execution.implementation.rule.expression.DeepExpression.internalExpress(DeepExpression.java:77)
at com.sap.glx.mapping.execution.implementation.rule.expression.AbstractExpression.express(AbstractExpression.java:50)
... 32 more
Caused by: while trying to invoke the method java.math.BigDecimal.multiply(java.math.BigDecimal) of an object loaded from local variable 'l_first'
... 37 more
Caused by: java.lang.NullPointerException: while trying to invoke the method java.math.BigDecimal.multiply(java.math.BigDecimal) of an object loaded from local variable 'l_first'
at com.sap.glx.mapping.execution.implementation.function.builtin.precisereal.PreciseRealMultiplyFunction.invokePrimitiveRowCell(PreciseRealMultiplyFunction.java:14)
at com.sap.glx.mapping.execution.implementation.invoker.MediatedPrimitiveRowCellInvoker.invokeNative(MediatedPrimitiveRowCellInvoker.java:115)
at com.sap.glx.mapping.execution.implementation.rule.invocation.StandardInvocation.step(StandardInvocation.java:133)
... 36 more

Cannot open GP process task in universal worklist.

Hi all,
    I cannot open GP process task in universal worklist.It says:"Could not retrieve process instance: contact your system administrator".But i can open the task in Runtime task.
i configure the universal worklist by following this link:
http://help.sap.com/saphelp_nw04s/helpdata/en/43/ef06a7860c7061e10000000a1553f6/frameset.htm
I also create a simple GuidedProceduresConnector and doesn't change the xml file,but it doesn't work,either.
our portal is SP11.
Can anyone help me?
Thank you~!
Best regards
delma

Hello Delma,
Check out SAP note 1104652.    It discusses some changes for the uwl configuration file.   I just did this on a local installation of CE and used the following XML for my GP actions. I just uploaded a paper on this - it should be on SDN within a couple of days and I can get you the link.
The trick is that the name of your GP alias in UWL administration must be included in the XML. The note explains this and there is an example to download. Also, in my example the iView for the portal content to start the GP had to be changed - but that could be due to my local installation.
Check out this note and this XML and let me know if it helps.
Best regards
Ginger
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE UWLConfiguration PUBLIC '-//SAP//UWL1.0//EN' 'uwl_configuration.dtd'
>
<UWLConfiguration version="2.0">
<ItemTypes>
    
    <ItemType name="uwl.task.gp.GPSystem" connector="GuidedProceduresConnector" defaultView="uwlTaskGPView" defaultAction="launchGP" executionMode="default">
      <Actions>
        <Action name="launchGP" groupAction="no" handler="IViewLauncher" referenceBundle="launch_sap" returnToDetailViewAllowed="yes" launchInNewWindow="no"
launchNewWindowName="GPWindow" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
          <Properties>
            <Property name="page" value="pcd:portal_content/com.sap.pct/platform_add_ons/com.sap.caf.eu.gp.folders.gp/com.sap.caf.eu.gp.folders.pages/com.sap.caf.eu.gp.pages.procinstance2"/>
            <Property name="DynamicParameter" value="app.processId=${item.processID}&app.taskId=${item.activityID}&"/>
            <Property name="System" value="SAP_LocalSystem"/>
          </Properties>
        </Action>
      </Actions>
    </ItemType>
</ItemTypes>
<Views>
    <View name="uwlTaskGPView" selectionMode="SINGLESELECT" width="98%" supportedItemTypes="uwl.task.gp.GPSystem" columnOrder="subject, process, creatorId, createdDate, dueDate, status" sortby="dueDate:ascend, createdDate:descend" tableDesign="STANDARD" visibleRowCount="10" headerVisible="no" queryRange="undefined" tableNavigationFooterVisible="yes" tableNavigationType="CUSTOMNAV" actionRef="" refresh="300" dueDateSevere="86400000" dueDateWarning="259200000" emphasizedItems="new" displayOnlyDefinedAttributes="yes" dynamicCreationAllowed="yes" actionPosition="bottom">
      <Descriptions default="Guided Procedures">
        <ShortDescriptions>
          <Description Language="de" Description="Guided Procedures"/>
          <Description Language="en" Description="Guided Procedures"/>
        </ShortDescriptions>
      </Descriptions>
      <DisplayAttributes>
        <DisplayAttribute name="phase" type="string" width="" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
          <Descriptions default="Phase">
            <ShortDescriptions>
              <Description Language="de" Description="Phase"/>
              <Description Language="en" Description="Phase"/>
            </ShortDescriptions>
          </Descriptions>
        </DisplayAttribute>
        <DisplayAttribute name="process" type="string" width="" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
          <Descriptions default="Process">
            <ShortDescriptions>
              <Description Language="de" Description="Process"/>
              <Description Language="en" Description="Process"/>
            </ShortDescriptions>
          </Descriptions>
        </DisplayAttribute>
      </DisplayAttributes>
    </View>
</Views>
</UWLConfiguration>

Show Custom Attributes of GP Tasks in the Universal Worklist

Hello,
I have created a GP Process and i can see and execute its task in the universal worklist.
But it only shows standart propertys like : Process,From, Sent, Due, Status.
I want to add Custom specific task propertys, but i couldn`t find the way. Reading javadoc documentation :
[https://help.sap.com/javadocs/NW04S/current/uw/com/sap/netweaver/bc/uwl/doc-files/uwldtd.html#ItemType|https://help.sap.com/javadocs/NW04S/current/uw/com/sap/netweaver/bc/uwl/doc-files/uwldtd.html#ItemType]
It says de we only can retrieve custom propertys from this connectors:
ABAP_BOR - for SAP Business Object Repository
WEBFLOW_CONTAINER - for Business Workflow container
UM - for Portal user attributes from user management
ALERT_CONTAINER - for alert container
GP_Connector is not in the list.... this means that it won`t be possible to show specific task attributes in the UWL if the tasks belong to a Guided Procedure Process?
Thanks in advance!
Marco.

Hello Chittya,
As I explained, my problem is not showing the GP tasks in the UWL ( in fact i have created a GP connector, and my GP tasks are correctly shown in my UWL ). The problem is that i can´t manage to show custom properties of this GP tasks in the universal worklist.
Regards.
Marco.

Universal worklist administration iview error

Friends,
I have installed EP 7.0 SP13 and when i click Universal worklist administration iview in system administration i am getting Portal runtime error. Could anyone help me on this . what might be the reason for that error.
Regards,
Arun

Harish,
Please post the error here.
Chintan

Initial view of Universal Worklist has no tasks.

Hi Gurus
We have a universal worklist with one tab only (Tasks)
When a user logs on and goes to Universal Worklist iView, there is no tasks displayed,
Once he clicks on the tab (Tasks) all the messages start to appear.
Please suggest some settings that would enable Universal Worklist to populate all the tasks when user goes on to Universal Worklist first time.
Thanks a lot
Sriram

Thanks for replying Sandeep
We are on Netweaver 2004 s SP17
to give you some more background on this, we have changed and uploaded a new configuration file to shows Tasks tab only on UWL,
I am not sure this issue was existing before we updated because there was Alerts tab which had not data and everytime, we had to click on the tasks tab.
Our new configuration is
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE UWLConfiguration PUBLIC '-//SAP//UWL1.0//EN' 'uwl_configuration.dtd'>
<UWLConfiguration version="1.0">
<NavigationNode name="Main_FSS" view="" referenceGroup="" visible="yes" keepItemCountUpdated="yes">
      <NavigationNode name="CombinedTask" view="DefaultView" referenceGroup="" visible="yes" keepItemCountUpdated="no" referenceBundle="tasks">
        <NavigationNode name="task2" view="DefaultView" referenceGroup="UWL_ADD_DYNAMIC_VIEWS" visible="yes" keepItemCountUpdated="no" referenceBundle="new_and_inprogress_tasks">
          <NavigationNode name="PersonalViewPlaceHolderTask2" view="" referenceGroup="UWL_PERSONAL" visible="yes" keepItemCountUpdated="no"/>
        </NavigationNode>
        <NavigationNode name="forwarded2" view="WorkItemsForwardedView" referenceGroup="UWL_ADD_DYNAMIC_VIEWS" visible="yes" keepItemCountUpdated="no" referenceBundle="tasks_forwarded">
          <NavigationNode name="PersonalViewPlaceHolderforwarded2" view="" referenceGroup="UWL_PERSONAL" visible="yes" keepItemCountUpdated="no"/>
        </NavigationNode>
        <NavigationNode name="futureTask" view="FutureTaskView" referenceGroup="UWL_ADD_DYNAMIC_VIEWS" visible="yes" keepItemCountUpdated="no" referenceBundle="tasks_for_resubmission">
          <NavigationNode name="PersonalViewPlaceHolderfuture" view="" referenceGroup="UWL_PERSONAL" visible="yes" keepItemCountUpdated="no"/>
        </NavigationNode>
        <NavigationNode name="completed2" view="WorkItemsCompletedView" referenceGroup="UWL_ADD_DYNAMIC_VIEWS" visible="yes" keepItemCountUpdated="no" referenceBundle="completed_tasks">
          <NavigationNode name="PersonalViewPlaceHolderCompleted2" view="" referenceGroup="UWL_PERSONAL" visible="yes" keepItemCountUpdated="no"/>
        </NavigationNode>
      </NavigationNode>
    </NavigationNode>
</UWLConfiguration>

Universal Worklist Webflow - Error

Hi ,
When I go to Iniversal Worklist Configuration -> Registration for Item Types of Universal Worklist Webflow.
I get an error "Unable to perform the request. Try again. If the problem persists, inform your system administrator."
What could be the problem.
We are on EP6 SP12.No KM and collaboration.
Do I need KM and Collaboration configured to configure Universal worklist feature. My requirement to get configure SAP Business Workflow inbox with UWL.
Please help.
Thanks,
Vivek
Points will be definitely rewarded

Hi Vivek,
Hope you must have already gone through the UWL configuration guide.
Here's a brief on the necessary steps:
1. System definition - Check via the connector tests
2. Create a new UWL system alias for WEBFLOW connector in UWL SYSTEMS CONFIGURATION
   Entries:
   a. System Alias - <Some Name>
   b. Configuration Group : - SYSTEM configuration group of the UWL iview properties
   c. System Alias - Type in the System alias in the step 1. Make sure u dont make spelling mistakes - this entry BTW is case sensitive **** V.Imp***
   d. Connector Type - Webflow Connector
Hope this helps.
Regards,
Gaurav
P.S. : The CASE sensitiveness is crucial man, i had faced the same problem.

Universal Worklist showing cross-linked tasks

This is a really strange problem.
I have a Guided Procedure process that is being heavily utilized in our company. Occasionally, tasks in a user's work list will become 'cross-linked': the description will say one thing, but opening the task will open another similar task. And vise-versa.
For example, say I have processes assigned to a Manager:
- Task for Employee 'A' (example process id 6a1234)
- Task for Employee 'B' (example process id 6a4567)
When 'Task for Employee A' is opened, the task for Employee 'B' is started. And, when 'Task for Employee B' is opened, the task for Employee 'A' is started. Very strange!
I've checked the underlying process data via /nwa, and the process instances are defined correctly: all data assigned to the process is correct. But, where this really get's weird is when you look at the URL's processed when the task from the Universal Worklist is opened.
If you look at the process ID's embedded in the URL's, they're wrong! Using the information above, the URL for the task for Employee 'A' contains the process ID for the task for Employee 'B'. This explains why the wrong back-end document is opened, since the GP run-time is passing the wrong context.
The process id's defined in the actual GP tasks look correct, so this appears to be a presentation issue.
I have not had the employee try to open the task via the GP Workbench, as this roles not assigned to users in general.
Suggestions?
We're on NW 7.0 sp17.

Hi Ken,
Yep, cheers for that. Now, I did find some information from older messages for you, and it appears that sometimes, this works as designed based on how you have defined your roles for GP.
Do you have a group used as a default for the requestor role?
If you want only one user(the initiator) to be a requestor than you
should change the Requestor role to be of type "Initiator". If this is the case
all the users in the group are used as processors and all of them
would have a task in then in the UWL. This is normal behaviour of the GP.
Here is some additional documentation....
http://help.sap.com/saphelp_nw70/helpdata/EN/96/b48c42ee585551e10000000a
1550b0/content.htm
http://help.sap.com/saphelp_nw70/helpdata/EN/43/8acc8f3b682673e10000000a
1553f7/content.htm
Am I understanding you correctly? I also may need to check with a GP colleague on this for clarification...
Beth Maben
EP - Senior Support Consultant
AGS Primary Support, Business Suite & Technology
Please see the UWL Wiki @
https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***

Universal Worklist Configuration error

Hi,
We are working on EP6 SP23.
KMC 23 has been installed.
ECC5 Basis 640 SP21 is our R3 system.
While trying to access System Administration -> Syatem Configuration -
>Universal Worklist Administrator throws runtime error with header
com.sap.portal.pcm.Title.
The trace file logs
#1.5 #000F20F6601900FD0000000200001364000468B183E677EA#1241011538258#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#Administrator#960##n/a##3903dae034c111dec646000f20f66019#Thread[PRT-Async
0,5,PRT-Async]##0#0#Error##Java###06:55_29/04/09_1120750
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException:
Error in init method
Component : com.sap.netweaver.bc.uwl.ui.UWLConfigurationAdmin
at
com.sapportals.portal.prt.component.PortalComponentContext.init
(PortalComponentContext.java:251)
at
com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:267)
at
com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:312)
at
com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:385)
at com.sapportals.portal.pb.PageBuilder.createIviewProfile
(PageBuilder.java:418)
at com.sapportals.portal.pb.PageBuilder.createiView
(PageBuilder.java:372)
at com.sapportals.portal.pb.PageBuilder.createAndAddiViews
(PageBuilder.java:234)
at com.sapportals.portal.pb.PageBuilder.doOnNodeReady
(PageBuilder.java:576)
at
com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent
(AbstractPortalComponent.java:388)
at com.sapportals.portal.pb.PageBuilder.handleEvent
(PageBuilder.java:725)
at
com.sapportals.portal.prt.component.CachablePortalComponent.handleEvent
(CachablePortalComponent.java:706)
at com.sapportals.portal.prt.pom.ComponentNode.handleEvent
(ComponentNode.java:252)
at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode
(PortalNode.java:369)
at com.sapportals.portal.prt.pom.AbstractNode.addChildNode
(AbstractNode.java:340)
at com.sapportals.portal.navigation.workAreaiView.doOnNodeReady
(workAreaiView.java:309)
at
com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent
(AbstractPortalComponent.java:388)
at com.sapportals.portal.navigation.workAreaiView.handleEvent
(workAreaiView.java:362)
at com.sapportals.portal.prt.pom.ComponentNode.handleEvent
(ComponentNode.java:252)
at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode
(PortalNode.java:369)
at com.sapportals.portal.prt.pom.AbstractNode.addChildNode
(AbstractNode.java:340)
at
com.sapportals.portal.pb.PageBuilder.createAndAddEmbeddediView
(PageBuilder.java:178)
at com.sapportals.portal.pb.PageBuilder.createiView
(PageBuilder.java:391)
at com.sapportals.portal.pb.PageBuilder.createAndAddiViews
(PageBuilder.java:234)
at com.sapportals.portal.pb.PageBuilder.doOnNodeReady
(PageBuilder.java:576)
at
com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent
(AbstractPortalComponent.java:388)
at com.sapportals.portal.pb.PageBuilder.handleEvent
(PageBuilder.java:725)
at
com.sapportals.portal.prt.component.CachablePortalComponent.handleEvent
(CachablePortalComponent.java:706)
at com.sapportals.portal.prt.pom.ComponentNode.handleEvent
(ComponentNode.java:252)
at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode
(PortalNode.java:369)
at com.sapportals.portal.prt.pom.AbstractNode.addChildNode
(AbstractNode.java:340)
at
com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle
(PortalRequestManager.java:642)
at
com.sapportals.portal.prt.connection.ServletConnection.handleRequest
(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run
(Dispatcher.java:547)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service
(Dispatcher.java:407)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at
com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet
(HttpHandlerImpl.java:401)
at
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at
com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet
(RequestAnalizer.java:386)
at
com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet
(RequestAnalizer.java:364)
at
com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at
com.sap.engine.services.httpserver.server.RequestAnalizer.handle
(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle
(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request
(Processor.java:175)
at
com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run
(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run
(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute
(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run
(SingleThread.java:172)
Caused by:
com.sapportals.portal.prt.core.broker.PortalComponentInstantiationException: Could not instantiate implementation class
com.sap.netweaver.bc.uwl.ui.admin.ConfigurationAdmin of Portal
Component com.sap.netweaver.bc.uwl.ui.UWLConfigurationAdmin because:
Could not instantiate implementation class
at
com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:269)
at
com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getComponentInstance(PortalComponentItemFacade.java:160)
at
com.sapportals.portal.prt.core.broker.PortalComponentItem.getComponentInstance(PortalComponentItem.java:732)
at
com.sapportals.portal.prt.component.PortalComponentContext.getComponent
(PortalComponentContext.java:103)
at
com.sapportals.portal.prt.component.PortalComponentContext.init
(PortalComponentContext.java:242)
... 51 more
Caused by:
com.sapportals.portal.prt.core.broker.PortalApplicationNotFoundException: Could not find portal application
com.sap.portal.runtime.application.rfcengine
at
com.sapportals.portal.prt.core.broker.PortalApplicationItem.prepare
(PortalApplicationItem.java:413)
at
com.sapportals.portal.prt.core.broker.PortalApplicationItem.prepare
(PortalApplicationItem.java:385)
at
com.sapportals.portal.prt.core.broker.PortalApplicationItem.prepare
(PortalApplicationItem.java:385)
at
com.sapportals.portal.prt.core.broker.PortalApplicationItem._refresh
(PortalApplicationItem.java:505)
at
com.sapportals.portal.prt.core.broker.PortalApplicationItem.getCoreLoader(PortalApplicationItem.java:1334)
at
com.sapportals.portal.prt.core.broker.PortalComponentItem.getClassLoader(PortalComponentItem.java:569)
at
com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getClassLoader(PortalComponentItemFacade.java:102)
at
com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:228)
... 55 more
Please suggest is their any patch/support package need to be installed.
Thanks,
Sekhar

Thank you Sonali and Amit.
But I am getting the error in the standard SAP iview, that is when trying to open the System Administration -> Syatem Configuration - >Universal Worklist Administrator page.
From the log is seems that some application is missing
Caused by: com.sapportals.portal.prt.core.broker.PortalApplicationNotFoundException: Could not find portal application com.sap.portal.runtime.application.rfcengine at com.sapportals.portal.prt.core.broker.PortalApplicationItem.prepare (PortalApplicationItem.java:413) at com.sapportals.portal.prt.core.broker........
So did I misout some pakages to be deployed or the error exists in the corresponding release itself?
Thanks,
Sekhar

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