Error message when no atachment found for the workitem while approving ?

Question

Hi Folks,
I need some help in this issue please.
Requirement is, Agent needs to attach a document to work item and then approve. To achieve this, i have put code in for complete execute condition of the step.
This is how it works, when agent attaches doccument and approves, it completes workitem and when there is no attachment, it does not complete work item but it does not stop agent by throwing anykind of error message.
I need a error message when there is no atachment found for the workitem and agent tries to approve it. Please suggest how i can get this done ?
Thanks a lot in advance..
Prasu

Answer 1

Hi
There a couple of different ways to accomplish this.
If your not using standard task/methods your able to extend your method. In here just check if a document is attached, display a message with the message statement, or a FM (e.g. TH_POPUP_TO_INFORM), and then call the workflow statement "<b>Exit_Cancelled</b>", by doing this the workitem will stay in the inbox, in status in process until the document is attached.
If your using standard task / Methods, you need to check if a document is attached in the workflow logic, preferably in a condition. Now - if no document has been attached create a loop, and within this loop create a task, for displaying the message. A easy solution here could be a simple decision task with only one Decision, or if you are able to do some ABAP development, create a small method for displaying the message.
In order to make sure that this task/message will popup immediately, create a container element e.g. "Last_Agent", the do a binding from the decision task to the workflow container ActualAgent -> Last_Agent.  Now you Last_Agent as the agent for you "Display Message" Task
Regards
Morten Nielsen