Error, missing customer master when creating sales order, master data exist
Hi,
i am trying to create a sales order but the systems gives me an error that the customer does not exist, whereas the customer record does exist and was created centrally.
please help me resolve this issue.
Thanks
Admire
Dear Admire,
One such query has been addressed by me in thread:
Re: Incompletion Log for customer
I hope, this may help you.
Best Regards,
Amit
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1) Compare the sales organization, distribution channel and division of customer and material. In your case, either of that should have been created differently. Maintain the same sales area and retry
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Hi,
When I am creating sales order, I am getting confirmed quantity as 0. I have checked the following items,
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You can also check in MMBE (for the plant, material and storage loc combination) if the quantity available is reserved for some other sales order and at the same time in the availability check you have made it to consider the reserved quantity..
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SD - COPA : CE4* KAUFN is always populated when creating sales order
Hi All,
I am not SD or FICO functional consultant.
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Thanks.Hi Waman,
Thanks for your response.
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Hi,
I am getting the following error in Depot repair when creating a repair order for a Service Request :
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An Item Instance was created for customer A (Owner), then party relationship was created in IB with another customer (GEJ Service Provider).
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MohammedMohammed
Please refer to this in Metalink note that says Deport Repair 11.5.10 enhancements and search for this ER number.
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Patch 4910836
Look like you have applied this patch.
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This allows you change the ownership and create a repair order.
Unfortunately customer relationship is not going to help at this time. YOu may want to log an SR and see if that is intended in the future. I checked R12.06 but the same behavior is exhibited there as well.
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Issue when creating sales order with Sold-to/Ship-to Party's state
Hi All,
we have issue while creating Sales Order with picking up of State tax
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<b>When we create a sales order, for the sold to party 140052732 and
ship to party 140052733 it is picking state tax. Which should not
suppose to pick? Because the partner is marked as tax exemption</b>.
Can any body tell me how can we solve this issue!
Why this is happening!
How to make not to pick tax when it is marked for tax exemtion.
As i am not Functional guy i am not aware what is happening here!
Can anybody solve this issue!
Thanks in advance.
Thanks,
Deep.Hi Deep
What do you mean by "It is picking up state tax"? Does it mean that in the pricing procedure it is picking up a condition type which is meant for state tax?
If so go and check the condition record meant for it. Follow the following steps
1) Go to Sales order
2) Select the line item for which the state tax is being picked.
3) In the condition tab select analysis.
4) In Analysis you shall find the condition type meant for state tax.
5) See which condition record has been found.
6) Go to VK12, enter the state tax condition type and check the condition record for that state tax.
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8) If anything else come back to the post and inform the details
Thanks
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Sunil -
Issue when creating sales order with Sold-to/Ship-to Party's state tax
Hi All,
we have issue while creating Sales Order with picking up of State tax
for Ship-to-party & Sold-to-party.
<b>When we create a sales order, for the sold to party 140052732 and
ship to party 140052733 it is picking state tax. Which should not
suppose to pick? Because the partner is marked as tax exemption</b>.
Can any body tell me how can we solve this issue!
Why this is happening!
How to make not to pick tax when it is marked for tax exemtion.
As i am not Functional guy i am not aware what is happening here!
Can anybody solve this issue!
Thanks in advance.
Thanks,
Deep.Hi Deep
What do you mean by "It is picking up state tax"? Does it mean that in the pricing procedure it is picking up a condition type which is meant for state tax?
If so go and check the condition record meant for it. Follow the following steps
1) Go to Sales order
2) Select the line item for which the state tax is being picked.
3) In the condition tab select analysis.
4) In Analysis you shall find the condition type meant for state tax.
5) See which condition record has been found.
6) Go to VK12, enter the state tax condition type and check the condition record for that state tax.
7) If wrong correct it.
8) If anything else come back to the post and inform the details
Thanks
Regards
Sunil
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