Error or tickets
please correct me if i were wrong. after implementation if there is problem or error in handling transations in MM, does a end user raise a ticket or does a support team analyse the problem and raise ticket. does end user inform the trouble through outlook.
It depends on the client infrastructure, most of the Big Clients will have a issue tracking system, thru which user can directly raise a ticket or helpdesk can raise a ticket and assign to support team for resolution.
Regards
TGB
Similar Messages
-
Error: error getting ticket: how best to handle?
i periodically have this error thrown:
AFCS Beta Build # : 0.92
requestInfo http://connectnow.acrobat.com/sequoya2/20090624132213-2-defaultroomname?exx=eDpiaW5nbzo6c2 VxdW95YTI6MjoyMDA5MDYyNDEzNDY1OC0yLWRlZmF1bHRyb29tbmFtZToxMDA6NzU1MTg1MzFlZWFhNzM1Y2Y0YWZm OGUzZjk5MDVlOTRlMGNjNGI1Yw==&mode=xml&x=0.2523019351065159
#THROWING ERROR# onComplete status code not ok. Status: <error>
Error: error getting ticket: [Event type="error" bubbles=false cancelable=false eventPhase=2]
at com.adobe.rtc.session.managers::SessionManagerAdobeHostedServices/onTicketError()[C:\work \main\connect\cocomoPlayer10\src\com\adobe\rtc\session\managers\SessionManagerAdobeHostedS ervices.as:106]
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at com.adobe.rtc.session.sessionClasses::SingleUseTicketService/onComplete()[C:\work\main\co nnect\cocomoPlayer10\src\com\adobe\rtc\session\sessionClasses\SingleUseTicketService.as:79 ]
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at flash.net::URLLoader/onComplete()
what the best way to catch and deal with this?I got this too when trying to externally login to a new room - it turned out that my room name was constructed using camel case but AFCS changed this to lowercase preventing correct room identification.
It works now. -
Error - "service ticket can't saved as status is open"
Hello Friends,
We are automating the service ticket generation . I have developed a code to generate a service ticket by hard coding the values.
When I try to execute the code it is giving me an error that"service ticket could not be saved as the status is open." I tried changing the status but it is giving me the same error. Had anyone faced the same problem....Please help me...I am posting the code also...
I also changed the ls_status-status = 'I1026' (open). to "I1003"(in process) but the error is same. can anyone help me.....please...
Thanks a lot...Post Author: Ted Ueda
CA Forum: JAVA
The PSReportFactory service, CR Page Server, is only for viewing Crystal Report formats, and not instances in other formats.
For the other formats, ensure you list the SI_FILES property in the InfoStore query, then cast the resulting InfoObject to IContent. The IContent interface support methods to stream the file content from the File Repository Server.
Sincerely,
Ted Ueda -
Compression Factor=1 error during Ticket actualisation
While actualising a Ticket error came Compression Factor=1 for chosen set of base condition,I have checked all the reading group & Conversion group , can anyone help.
Regards,
NaliniHi nalini,
Have a look at note 1091414 in service market place.
Regards,
Sandil -
Ticket isnt for us - Apache DS on Windows Server 2008 with Kerberos
Hello there,
I installed Apache DS 1.5.7 on Windows Server 2008 R2 with Kerberos enabled.
I followed the instructions here http://directory.apache.org/apacheds/1.5/543-kerberos-in-apacheds-155.html.
I added the my users like the example ldif file of the official instructions. Users got their krb keys.
But when i try to authenticate with Apache Directory Studio using Kerberos authentication as told in the instructions.
I get ERROR 35 "Ticket isn't for us".
I tried googling this issuebut i couldnt solve it on my own.
Any help will be greatly appreciated.
Here is the server log
INFO | jvm 1 | 2012/01/04 18:03:29 | [18:03:29] ERROR [org.apache.directory.shared.ldap.entry.DefaultServerAttribute] - ERR_04450 The value {0} is incorrect, it hasnt been added
INFO | jvm 1 | 2012/01/04 18:03:29 | [18:03:29] ERROR [org.apache.directory.server.Service] - Cannot start the server : reuseAddress can't be set while the acceptor is bound.
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - /192.168.27.110:59504 CREATED: datagram
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - /192.168.27.110:59504 OPENED
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - /192.168.27.110:59504 RCVD: [email protected]5a608
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Received Authentication Service (AS) request:
INFO | jvm 1 | 2012/01/04 18:03:35 | messageType: AS_REQ
INFO | jvm 1 | 2012/01/04 18:03:35 | protocolVersionNumber: 5
INFO | jvm 1 | 2012/01/04 18:03:35 | clientAddress: 192.168.27.110
INFO | jvm 1 | 2012/01/04 18:03:35 | nonce: 2070170438
INFO | jvm 1 | 2012/01/04 18:03:35 | kdcOptions:
INFO | jvm 1 | 2012/01/04 18:03:35 | clientPrincipal: [email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | serverPrincipal: krbtgt/[email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | encryptionType: des-cbc-crc (1), aes128-cts-hmac-sha1-96 (17), des-cbc-md5 (3), rc4-hmac (23), des3-cbc-sha1-kd (16)
INFO | jvm 1 | 2012/01/04 18:03:35 | realm: myrealm.org.tr
INFO | jvm 1 | 2012/01/04 18:03:35 | from time: null
INFO | jvm 1 | 2012/01/04 18:03:35 | till time: 19700101000000Z
INFO | jvm 1 | 2012/01/04 18:03:35 | renew-till time: null
INFO | jvm 1 | 2012/01/04 18:03:35 | hostAddresses: null
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Session will use encryption type des-cbc-md5 (3).
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.shared.store.operations.StoreUtils] - Found entry ServerEntry
INFO | jvm 1 | 2012/01/04 18:03:35 | dn[n]: uid=myuser,ou=people,o=myrealm,dc=myrealm,dc=org,dc=tr
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: organizationalPerson
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: person
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: krb5Principal
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: krb5KDCEntry
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: inetOrgPerson
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: top
INFO | jvm 1 | 2012/01/04 18:03:35 | uid: myuser
INFO | jvm 1 | 2012/01/04 18:03:35 | sn: mysurname
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5PrincipalName: [email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5Key: '0x30 0x21 0xA0 0x03 0x02 0x01 0x10 0xA1 0x1A 0x04 0x18 0x6B 0x4C 0x3B 0x25 0x92 ...'
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5Key: '0x30 0x19 0xA0 0x03 0x02 0x01 0x11 0xA1 0x12 0x04 0x10 0x44 0x28 0x3A 0x44 0x47 ...'
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5Key: '0x30 0x19 0xA0 0x03 0x02 0x01 0x17 0xA1 0x12 0x04 0x10 0x47 0xBF 0x80 0x39 0xA8 ...'
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5Key: '0x30 0x11 0xA0 0x03 0x02 0x01 0x03 0xA1 0x0A 0x04 0x08 0xB9 0xFE 0xE9 0x45 0xB5 ...'
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5KeyVersionNumber: 4
INFO | jvm 1 | 2012/01/04 18:03:35 | cn: myname mysurname
INFO | jvm 1 | 2012/01/04 18:03:35 | userPassword: '0x41 0x61 0x31 0x32 0x33 0x34 0x35 0x36 '
INFO | jvm 1 | 2012/01/04 18:03:35 | for kerberos principal name [email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Verifying using SAM subsystem.
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Verifying using encrypted timestamp.
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Entry for client principal [email protected] has no SAM type. Proceeding with standard pre-authentication.
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] WARN [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - Additional pre-authentication required (25)
INFO | jvm 1 | 2012/01/04 18:03:35 | org.apache.directory.server.kerberos.shared.exceptions.KerberosException: Additional pre-authentication required
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService.verifyEncryptedTimestamp(AuthenticationService.java:269)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService.execute(AuthenticationService.java:107)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler.messageReceived(KerberosProtocolHandler.java:145)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain$TailFilter.messageReceived(DefaultIoFilterChain.java:713)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:793)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.filter.codec.ProtocolCodecFilter$ProtocolDecoderOutputImpl.flush(ProtocolCodecFilter.java:375)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecFilter.java:229)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:793)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.IoFilterAdapter.messageReceived(IoFilterAdapter.java:119)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain.fireMessageReceived(DefaultIoFilterChain.java:426)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.polling.AbstractPollingConnectionlessIoAcceptor.readHandle(AbstractPollingConnectionlessIoAcceptor.java:436)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.polling.AbstractPollingConnectionlessIoAcceptor.processReadySessions(AbstractPollingConnectionlessIoAcceptor.java:407)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.polling.AbstractPollingConnectionlessIoAcceptor.access$600(AbstractPollingConnectionlessIoAcceptor.java:56)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.polling.AbstractPollingConnectionlessIoAcceptor$Acceptor.run(AbstractPollingConnectionlessIoAcceptor.java:360)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:64)
INFO | jvm 1 | 2012/01/04 18:03:35 | at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
INFO | jvm 1 | 2012/01/04 18:03:35 | at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
INFO | jvm 1 | 2012/01/04 18:03:35 | at java.lang.Thread.run(Thread.java:722)
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - Responding to request with error:
INFO | jvm 1 | 2012/01/04 18:03:35 | explanatory text: Additional pre-authentication required
INFO | jvm 1 | 2012/01/04 18:03:35 | error code: 25
INFO | jvm 1 | 2012/01/04 18:03:35 | clientPrincipal: null
INFO | jvm 1 | 2012/01/04 18:03:35 | client time: null
INFO | jvm 1 | 2012/01/04 18:03:35 | serverPrincipal: krbtgt/[email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | server time: 20120104160335Z
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - /192.168.27.110:59504 SENT: org.apache.directory.server.kerberos.shared.messages.ErrorMessage@1878a17
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - /192.168.27.110:59505 CREATED: datagram
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - /192.168.27.110:59505 OPENED
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - /192.168.27.110:59505 RCVD: [email protected]8df29
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Received Authentication Service (AS) request:
INFO | jvm 1 | 2012/01/04 18:03:35 | messageType: AS_REQ
INFO | jvm 1 | 2012/01/04 18:03:35 | protocolVersionNumber: 5
INFO | jvm 1 | 2012/01/04 18:03:35 | clientAddress: 192.168.27.110
INFO | jvm 1 | 2012/01/04 18:03:35 | nonce: 205129622
INFO | jvm 1 | 2012/01/04 18:03:35 | kdcOptions:
INFO | jvm 1 | 2012/01/04 18:03:35 | clientPrincipal: [email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | serverPrincipal: krbtgt/[email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | encryptionType: des-cbc-crc (1), aes128-cts-hmac-sha1-96 (17), des-cbc-md5 (3), rc4-hmac (23), des3-cbc-sha1-kd (16)
INFO | jvm 1 | 2012/01/04 18:03:35 | realm: myrealm.org.tr
INFO | jvm 1 | 2012/01/04 18:03:35 | from time: null
INFO | jvm 1 | 2012/01/04 18:03:35 | till time: 19700101000000Z
INFO | jvm 1 | 2012/01/04 18:03:35 | renew-till time: null
INFO | jvm 1 | 2012/01/04 18:03:35 | hostAddresses: null
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Session will use encryption type des-cbc-md5 (3).
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.shared.store.operations.StoreUtils] - Found entry ServerEntry
INFO | jvm 1 | 2012/01/04 18:03:35 | dn[n]: uid=myuser,ou=people,o=myrealm,dc=myrealm,dc=org,dc=tr
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: organizationalPerson
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: person
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: krb5Principal
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: krb5KDCEntry
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: inetOrgPerson
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: top
INFO | jvm 1 | 2012/01/04 18:03:35 | uid: myuser
INFO | jvm 1 | 2012/01/04 18:03:35 | sn: mysurname
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5PrincipalName: [email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5Key: '0x30 0x21 0xA0 0x03 0x02 0x01 0x10 0xA1 0x1A 0x04 0x18 0x6B 0x4C 0x3B 0x25 0x92 ...'
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5Key: '0x30 0x19 0xA0 0x03 0x02 0x01 0x11 0xA1 0x12 0x04 0x10 0x44 0x28 0x3A 0x44 0x47 ...'
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5Key: '0x30 0x19 0xA0 0x03 0x02 0x01 0x17 0xA1 0x12 0x04 0x10 0x47 0xBF 0x80 0x39 0xA8 ...'
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5Key: '0x30 0x11 0xA0 0x03 0x02 0x01 0x03 0xA1 0x0A 0x04 0x08 0xB9 0xFE 0xE9 0x45 0xB5 ...'
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5KeyVersionNumber: 4
INFO | jvm 1 | 2012/01/04 18:03:35 | cn: myname mysurname
INFO | jvm 1 | 2012/01/04 18:03:35 | userPassword: '0x41 0x61 0x31 0x32 0x33 0x34 0x35 0x36 '
INFO | jvm 1 | 2012/01/04 18:03:35 | for kerberos principal name [email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Verifying using SAM subsystem.
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Verifying using encrypted timestamp.
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Entry for client principal [email protected] has no SAM type. Proceeding with standard pre-authentication.
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Pre-authentication by encrypted timestamp successful for [email protected].
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.shared.store.operations.StoreUtils] - Found entry ServerEntry
INFO | jvm 1 | 2012/01/04 18:03:35 | dn[n]: uid=krbtgt,ou=people,o=myrealm,dc=myrealm,dc=org,dc=tr
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: organizationalPerson
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: person
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: krb5Principal
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: gosaAccount
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: krb5KDCEntry
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: inetOrgPerson
INFO | jvm 1 | 2012/01/04 18:03:35 | objectClass: top
INFO | jvm 1 | 2012/01/04 18:03:35 | uid: krbtgt
INFO | jvm 1 | 2012/01/04 18:03:35 | sn: Service
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5PrincipalName: krbtgt/[email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5Key: '0x30 0x21 0xA0 0x03 0x02 0x01 0x10 0xA1 0x1A 0x04 0x18 0x5E 0x10 0xEF 0xE9 0x83 ...'
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5Key: '0x30 0x19 0xA0 0x03 0x02 0x01 0x11 0xA1 0x12 0x04 0x10 0x18 0x85 0x5A 0xA3 0xC9 ...'
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5Key: '0x30 0x19 0xA0 0x03 0x02 0x01 0x17 0xA1 0x12 0x04 0x10 0x47 0xBF 0x80 0x39 0xA8 ...'
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5Key: '0x30 0x11 0xA0 0x03 0x02 0x01 0x03 0xA1 0x0A 0x04 0x08 0xEC 0xE0 0x98 0x6D 0x85 ...'
INFO | jvm 1 | 2012/01/04 18:03:35 | krb5KeyVersionNumber: 3
INFO | jvm 1 | 2012/01/04 18:03:35 | cn: KDC Service
INFO | jvm 1 | 2012/01/04 18:03:35 | userPassword: '0x41 0x61 0x31 0x32 0x33 0x34 0x35 0x36 '
INFO | jvm 1 | 2012/01/04 18:03:35 | for kerberos principal name krbtgt/[email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Ticket will be issued for access to krbtgt/[email protected].
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Monitoring Authentication Service (AS) context:
INFO | jvm 1 | 2012/01/04 18:03:35 | clockSkew 300000
INFO | jvm 1 | 2012/01/04 18:03:35 | clientAddress /192.168.27.110
INFO | jvm 1 | 2012/01/04 18:03:35 | principal [email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | cn null
INFO | jvm 1 | 2012/01/04 18:03:35 | realm null
INFO | jvm 1 | 2012/01/04 18:03:35 | principal [email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | SAM type null
INFO | jvm 1 | 2012/01/04 18:03:35 | principal krbtgt/[email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | cn null
INFO | jvm 1 | 2012/01/04 18:03:35 | realm null
INFO | jvm 1 | 2012/01/04 18:03:35 | principal krbtgt/[email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | SAM type null
INFO | jvm 1 | 2012/01/04 18:03:35 | Request key type des-cbc-md5 (3)
INFO | jvm 1 | 2012/01/04 18:03:35 | Client key version 0
INFO | jvm 1 | 2012/01/04 18:03:35 | Server key version 0
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.authentication.AuthenticationService] - Responding with Authentication Service (AS) reply:
INFO | jvm 1 | 2012/01/04 18:03:35 | messageType: AS_REP
INFO | jvm 1 | 2012/01/04 18:03:35 | protocolVersionNumber: 5
INFO | jvm 1 | 2012/01/04 18:03:35 | nonce: 205129622
INFO | jvm 1 | 2012/01/04 18:03:35 | clientPrincipal: [email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | client realm: myrealm.org.tr
INFO | jvm 1 | 2012/01/04 18:03:35 | serverPrincipal: krbtgt/[email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | server realm: myrealm.org.tr
INFO | jvm 1 | 2012/01/04 18:03:35 | auth time: 20120104160335Z
INFO | jvm 1 | 2012/01/04 18:03:35 | start time: null
INFO | jvm 1 | 2012/01/04 18:03:35 | end time: 20120105160335Z
INFO | jvm 1 | 2012/01/04 18:03:35 | renew-till time: null
INFO | jvm 1 | 2012/01/04 18:03:35 | hostAddresses: null
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - /192.168.27.110:59505 SENT: org.apache.directory.server.kerberos.shared.messages.AuthenticationReply@14fa707
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - /192.168.27.110:59506 CREATED: datagram
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - /192.168.27.110:59506 OPENED
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - /192.168.27.110:59506 RCVD: [email protected]eef81
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.ticketgrant.TicketGrantingService] - Received Ticket-Granting Service (TGS) request:
INFO | jvm 1 | 2012/01/04 18:03:35 | messageType: TGS_REQ
INFO | jvm 1 | 2012/01/04 18:03:35 | protocolVersionNumber: 5
INFO | jvm 1 | 2012/01/04 18:03:35 | clientAddress: 192.168.27.110
INFO | jvm 1 | 2012/01/04 18:03:35 | nonce: 263725163
INFO | jvm 1 | 2012/01/04 18:03:35 | kdcOptions:
INFO | jvm 1 | 2012/01/04 18:03:35 | clientPrincipal: null
INFO | jvm 1 | 2012/01/04 18:03:35 | serverPrincipal: ldap/[email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | encryptionType: des-cbc-crc (1), aes128-cts-hmac-sha1-96 (17), des-cbc-md5 (3), rc4-hmac (23), des3-cbc-sha1-kd (16)
INFO | jvm 1 | 2012/01/04 18:03:35 | realm: myrealm.org.tr
INFO | jvm 1 | 2012/01/04 18:03:35 | from time: null
INFO | jvm 1 | 2012/01/04 18:03:35 | till time: 19700101000000Z
INFO | jvm 1 | 2012/01/04 18:03:35 | renew-till time: null
INFO | jvm 1 | 2012/01/04 18:03:35 | hostAddresses: null
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.kdc.ticketgrant.TicketGrantingService] - Session will use encryption type des-cbc-md5 (3).
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] WARN [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - The ticket isn't for us (35)
INFO | jvm 1 | 2012/01/04 18:03:35 | org.apache.directory.server.kerberos.shared.exceptions.KerberosException: The ticket isn't for us
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.directory.server.kerberos.kdc.ticketgrant.TicketGrantingService.verifyTgt(TicketGrantingService.java:233)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.directory.server.kerberos.kdc.ticketgrant.TicketGrantingService.execute(TicketGrantingService.java:100)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler.messageReceived(KerberosProtocolHandler.java:158)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain$TailFilter.messageReceived(DefaultIoFilterChain.java:713)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:793)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.filter.codec.ProtocolCodecFilter$ProtocolDecoderOutputImpl.flush(ProtocolCodecFilter.java:375)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecFilter.java:229)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:46)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:793)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.IoFilterAdapter.messageReceived(IoFilterAdapter.java:119)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:434)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.filterchain.DefaultIoFilterChain.fireMessageReceived(DefaultIoFilterChain.java:426)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.polling.AbstractPollingConnectionlessIoAcceptor.readHandle(AbstractPollingConnectionlessIoAcceptor.java:436)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.polling.AbstractPollingConnectionlessIoAcceptor.processReadySessions(AbstractPollingConnectionlessIoAcceptor.java:407)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.polling.AbstractPollingConnectionlessIoAcceptor.access$600(AbstractPollingConnectionlessIoAcceptor.java:56)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.core.polling.AbstractPollingConnectionlessIoAcceptor$Acceptor.run(AbstractPollingConnectionlessIoAcceptor.java:360)
INFO | jvm 1 | 2012/01/04 18:03:35 | at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:64)
INFO | jvm 1 | 2012/01/04 18:03:35 | at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
INFO | jvm 1 | 2012/01/04 18:03:35 | at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
INFO | jvm 1 | 2012/01/04 18:03:35 | at java.lang.Thread.run(Thread.java:722)
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - Responding to request with error:
INFO | jvm 1 | 2012/01/04 18:03:35 | explanatory text: The ticket isn't for us
INFO | jvm 1 | 2012/01/04 18:03:35 | error code: 35
INFO | jvm 1 | 2012/01/04 18:03:35 | clientPrincipal: null
INFO | jvm 1 | 2012/01/04 18:03:35 | client time: null
INFO | jvm 1 | 2012/01/04 18:03:35 | serverPrincipal: krbtgt/[email protected]
INFO | jvm 1 | 2012/01/04 18:03:35 | server time: 20120104160335Z
INFO | jvm 1 | 2012/01/04 18:03:35 | [18:03:35] DEBUG [org.apache.directory.server.kerberos.protocol.KerberosProtocolHandler] - /192.168.27.110:59506 SENT: org.apache.directory.server.kerberos.shared.messages.ErrorMessage@1c83981From AD end
Create an OU
Create an Group
Create an User
add user to group
=============================
From LDAP client you should point to Active directory , to be more precise
LDAP base DN eg: dc=Microsoft , dc=com
search at the specific scope :EG; full search / subtree search
add the user in your application ( user is the one which you have created in AD )
client will connect to LDAP server , binds and then searches under the specified scope -
Revision: 14754
Revision: 14754
Author: [email protected]
Date: 2010-03-15 09:25:26 -0700 (Mon, 15 Mar 2010)
Log Message:
Fix bug FM-555: RTE when SerialElement child has a load error.
Ticket Links:
http://bugs.adobe.com/jira/browse/FM-555
Modified Paths:
osmf/trunk/framework/OSMF/org/osmf/elements/compositeClasses/TraitLoader.as
osmf/trunk/framework/OSMFTest/org/osmf/elements/compositeClasses/TestTraitLoader.as(Removed)
-
Cannot catch error from SessionManagerAdobeHostedServices
I just got the following error in the client:
Error: error getting ticket: [Event type="error" bubbles=false cancelable=false eventPhase=2]
at com.adobe.rtc.session.managers::SessionManagerAdobeHostedServices/onTicketError()
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at com.adobe.rtc.session.sessionClasses::SingleUseTicketService/sendRequest()
at com.adobe.rtc.session.managers::SessionManagerAdobeHostedServices/onMeetingInfo()
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at com.adobe.rtc.session.sessionClasses::MeetingInfoService/onInfoReceive()
at com.adobe.rtc.session.sessionClasses::MeetingInfoService/onComplete()
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at flash.net::URLLoader/onComplete()
It seems to come from (SessionManagerAdobeHostedServices)
protected function onTicketError(p_evt:Event):void
throw new Error("error getting ticket: " + p_evt);
Is there a way to catch errors in event listeneres? Otherwise it's not possible to handle this error gracefully. The global error handler could resolve it somewhen in the future but we cannot jump to 10.1 yet.
The root cause was on our server that most likely emitted an invalid authentication token, so that's not an issue anymore.Hi Mark,
If you are linking to the source files and not using swc, you can do these changes for yourself in source code of LCCS.
To catch this error as an event rather than throwing as we do by default, you can do something like
var p_error:Object = new Object();
p_error.name = "Give it a name" ;
p_error.message = "Send the message" ;
super.receiveError(p_errorObject);
inside your onTicketError function.
Just look at the code inside onSessionError function in SessionManagerAdobeHostedServices. It works similarly. This error object that you created gets converted into an event called SessionEvent.ERROR ( look at the code inside SessionManagerBase's onSessionError). SessionManagerBase is the base class for SessionManagerAdobeHostedServices.
Finally, since this event is thrown by SessionManagerBase, the connectSession catches it automatically. So, all you need to do is add a event listener to connectionSession to catch this error(look at onSessionError function inside ConnectSession.as ). And you should be able to handle this.
I haven't tried it but rather throwing you an idea. So, give it a shot.
Hope this helps
Thanks
Hironmay Basu -
EHP4 Upgrade ABAP+JAVA stack
Hi SDN Team,
We are in the proceess of EHP4 upgrade,now we are at the road map configuration where we got stuck,I is looking for JAVA sca files in XML file but could not found the same and it throw an error,
Trouble Ticket Log
===============
Trouble Ticket Report
Installation of enhancement package 1 for SAP NetWeaver 7.0
SID................: SE1
Hostname...........: NA00SAPSAND02
Install directory..: g:/usr/sap/SE1
Upgrade directory..: G:\EHPI\EHPI\java
Database...........: Microsoft SQL Server
Operating System...: NT
JDK version........: 1.6.0_07 SAP AG
SAPJup version.....: 3.4.29
Source release.....: 700
Target release.....: 700
Start release SP...: $(/J2EE/StandardSystem/SPLevel)
Target release SP..: $(/J2EE/ShadowSystem/SPLevel)
Current usages.....:
ABAP stack present.: true
The execution of PREPARE/INIT/PREPARE_JSPM_QUEUE ended in error.
The stack T:\EHP4_Downloads\SMSDXML_CROSSSYS_20100726091148.945.xml contains no components for this system.
More information can be found in the log file G:\EHPI\EHPI\java\log\PREPARE_JSPM_QUEUE_CSZ_02.LOG.
Use the information provided to trouble-shoot the problem. There might be an OSS note providing a solution to this problem. Search for OSS notes with the following search terms:
com.sap.sdt.j2ee.phases.PhaseTypePrepareJSPMQueue
com.sap.sdt.ucp.phases.PhaseException
The stack T:\EHP4_Downloads\SMSDXML_CROSSSYS_20100726091148.945.xml contains no components for this system.
PREPARE_JSPM_QUEUE
INIT
NetWeaver Enhancement Package Installation
SAPJup
Java Enhancement Package Installation
We have added the system in SMSY and download the stack properly and I could see SCA files listed in XML file but still iam stuck the above error
PREPARE_JSPM_QUEUE_CSZ_02
===========================
<!LOGHEADER[START]/>
<!HELP[Manual modification of the header may cause parsing problem!]/>
<!LOGGINGVERSION[2.0.7.1006]/>
<!NAME[G:\EHPI\EHPI\java\log\PREPARE_JSPM_QUEUE_CSZ_02.LOG]/>
<!PATTERN[PREPARE_JSPM_QUEUE_CSZ_02.LOG]/>
<!FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%s]: %-100l [%t]: %m)]/>
<!ENCODING[UTF8]/>
<!LOGHEADER[END]/>
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.initialize(AbstractPhaseType.java:754) [Thread[main,5,main]]: Phase PREPARE/INIT/PREPARE_JSPM_QUEUE has been started.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.initialize(AbstractPhaseType.java:755) [Thread[main,5,main]]: Phase type is com.sap.sdt.j2ee.phases.PhaseTypePrepareJSPMQueue.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.logParameters(AbstractPhaseType.java:409) [Thread[main,5,main]]: Parameter inputFile=EHPComponents.xml
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.j2ee.phases.jspm.JSPMQueuePreparatorFactory.createJSPMQueuePreparator(JSPMQueuePreparatorFactory.java:93) [Thread[main,5,main]]: Creating JSPM SP Stack queue preparator.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.ucp.dialog.elim.DialogEliminatorContainer.canBeOmitted(DialogEliminatorContainer.java:96) [Thread[main,5,main]]: Dialog eliminator spStackDialogEliminator allows to omit dialog SPStackLocationDialog
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.util.validate.ValidationProcessor.validate(ValidationProcessor.java:97) [Thread[main,5,main]]: Validatable parameter SP/STACK/LOCATION has been validated by validator RequiredFields.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.util.validate.ValidationProcessor.validate(ValidationProcessor.java:97) [Thread[main,5,main]]: Validatable parameter SP/STACK/LOCATION has been validated by validator SPStackLocationValidator.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.j2ee.phases.jspm.JSPMSpStackQueuePreparator.createQueue(JSPMSpStackQueuePreparator.java:107) [Thread[main,5,main]]: Using SP Stack T:\EHP4_Downloads\SMSDXML_CROSSSYS_20100726091148.945.xml.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.j2ee.tools.spxmlparser.SPXmlParser.parseStackTag(SPXmlParser.java:488) [Thread[main,5,main]]: STACK-SHORT-NAME tag is missing. The CAPTION of the stack will be used as stack name.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.j2ee.tools.spxmlparser.SPXmlParser.parseStackTag(SPXmlParser.java:582) [Thread[main,5,main]]: PRODUCT-PPMS-NAME tag is missing. The CAPTION of the product will be used as product PPMS name.
Jul 27, 2010 3:48:22 AM [Warning]: com.sap.sdt.j2ee.tools.spxmlparser.SPXmlParser.parseSoftwareFeatureStackTag(SPXmlParser.java:730) [Thread[main,5,main]]: Software feature EHP4 FOR SAP ERP 6.0 / NW7.01 : SAP Learning Sol-Frontend CP - 05 (11/2009) found in stack definition file T:\EHP4_Downloads\SMSDXML_CROSSSYS_20100726091148.945.xml is applicable for system SID: ZSE and HOST: na00sapsand02, but the current system is SID: SE1 and HOST: NA00SAPSAND02. This software feature will be skipped.
Jul 27, 2010 3:48:22 AM [Warning]: com.sap.sdt.j2ee.tools.spxmlparser.SPXmlParser.parseSoftwareFeatureStackTag(SPXmlParser.java:730) [Thread[main,5,main]]: Software feature EHP4 FOR SAP ERP 6.0 / NW7.01 : SAP NW - Applic. Server Java - 05 (11/2009) found in stack definition file T:\EHP4_Downloads\SMSDXML_CROSSSYS_20100726091148.945.xml is applicable for system SID: ZSE and HOST: na00sapsand02, but the current system is SID: SE1 and HOST: NA00SAPSAND02. This software feature will be skipped.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.j2ee.tools.spxmlparser.SPXmlParser.parseSPXml(SPXmlParser.java:424) [Thread[main,5,main]]: Parsing of stack definition file T:\EHP4_Downloads\SMSDXML_CROSSSYS_20100726091148.945.xml has finished.
Jul 27, 2010 3:48:22 AM [Error]: com.sap.sdt.ucp.phases.AbstractPhaseType.doExecute(AbstractPhaseType.java:863) [Thread[main,5,main]]: Exception has occurred during the execution of the phase.
Jul 27, 2010 3:48:22 AM [Error]: com.sap.sdt.j2ee.phases.jspm.JSPMSpStackQueuePreparator.createQueue(JSPMSpStackQueuePreparator.java:136) [Thread[main,5,main]]: The stack T:\EHP4_Downloads\SMSDXML_CROSSSYS_20100726091148.945.xml contains no components for this system.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:906) [Thread[main,5,main]]: Phase PREPARE/INIT/PREPARE_JSPM_QUEUE has been completed.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:907) [Thread[main,5,main]]: Start time: 2010/07/27 03:48:22.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:909) [Thread[main,5,main]]: End time: 2010/07/27 03:48:22.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:910) [Thread[main,5,main]]: Duration: 0:00:00.141.
Jul 27, 2010 3:48:22 AM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:911) [Thread[main,5,main]]: Phase status is error.
Not sure what to do now.please advise.
Regards
UdayHi Uday,
> Jul 27, 2010 3:48:22 AM [Warning]: >com.sap.sdt.j2ee.tools.spxmlparser.SPXmlParser.parseSoftwareFeatureStackTag(SPXmlParser.java:730) >[Thread[main,5,main]]: Software feature EHP4 FOR SAP ERP 6.0 / NW7.01 : SAP Learning Sol-Frontend CP - 05 (11/2009) >found in stack definition file T:\EHP4_Downloads\SMSDXML_CROSSSYS_20100726091148.945.xml is applicable for >system SID: ZSE and HOST: na00sapsand02, but the current system is SID: SE1 and HOST: NA00SAPSAND02. This >software feature will be skipped.
> Jul 27, 2010 3:48:22 AM [Warning]: >com.sap.sdt.j2ee.tools.spxmlparser.SPXmlParser.parseSoftwareFeatureStackTag(SPXmlParser.java:730) >[Thread[main,5,main]]: Software feature EHP4 FOR SAP ERP 6.0 / NW7.01 : SAP NW - Applic. Server Java - 05 (11/2009) >found in stack definition file T:\EHP4_Downloads\SMSDXML_CROSSSYS_20100726091148.945.xml is applicable for >system SID: ZSE and HOST: na00sapsand02, but the current system is SID: SE1 and HOST: NA00SAPSAND02. This >software feature will be skipped.
> Jul 27, 2010 3:48:22 AM [Info]: >com.sap.sdt.j2ee.tools.spxmlparser.SPXmlParser.parseSPXml(SPXmlParser.java:424) [Thread[main,5,main]]: Parsing of >stack definition file T:\EHP4_Downloads\SMSDXML_CROSSSYS_20100726091148.945.xml has finished.
> Jul 27, 2010 3:48:22 AM [Error]: >com.sap.sdt.ucp.phases.AbstractPhaseType.doExecute(AbstractPhaseType.java:863) [Thread[main,5,main]]: Exception >has occurred during the execution of the phase.
> Jul 27, 2010 3:48:22 AM [Error]: >com.sap.sdt.j2ee.phases.jspm.JSPMSpStackQueuePreparator.createQueue(JSPMSpStackQueuePreparator.java:136) >[Thread[main,5,main]]: The stack T:\EHP4_Downloads\SMSDXML_CROSSSYS_20100726091148.945.xml contains no >components for this system.
I can see in the log that stack xml you are using is not for the system to whom you are upgrading. That is the reason system is rejecting stack file. Please check above extract of logs.
I would suggest you to please generate stack xml file for this system from MOPZ after correctly configuring SMSY and use it. Then your problem will be resolved.
Thanks
Sunny -
Hello,
we are using an EP v7 SP12 and Lotus Domino v6.5.4.
We had a fine SSO configuration between our portal ("portal.saras.it") and our Lotus system ("mail.saras.it").
But when we changed the portal domain in "portal.sarasgroup.dom" the SSO with Lotus didn't work fine.
We thought that the problem could be the different domain suffix, so we tried to do an SSO configuration with another server Lotus (a test server) "mailTest.cagliari.saras.sarasgroup.dom" (the "names.nsf" database is linked from domain "saras.it").
- We extracted and imported the dll (ds_ticket.dll, sapsecu.dll, wpsso_v3.dll) and the "verify.pse" file.
- we configured "DSAPI Filter" adding the path of "ds_ticket.dll"
- We added the value "MySapPsePath = F:\Domino\SAP\verify.pse" in the "notes.ini" file
- Writing in the server domino console "show configuration MySapPsePath" the path is verifyed succesfully.
- The portal Test User (T000001) is mapped as alias in a Lotus user profile
- We set the Domino installation path as environment variable in Lotus Server OS (windows 2003)
Trying to acces from the portal, the SSO doesn't work, a login page appears.
And in the Lotus Server Console is showed the message:
"Current AuthData: User = ,InCache = 0, PreAuth = 0, Flags = 3F
SSO Ticket found, 484 bytes
Found sap_user = T000001
sap_user: T000001 Ticket is invalid or expired
SAP Ticketverifier Error: invalid ticket.
SAP Ticketverifier Message: falling back to Lotus Domino Authentication"
So the portal user ID is recognised by Lous System, but the ticket is invalid...
Are we missing some configurations???
Why the Lotus system recognises T000001 but doesn't accept the ticket?
Please help us!!Thanks for your fast answers!!
In answer to Harish:
I replaced the portal certificate as described in the link you gave me but nothing is changed...
Inanswer to Sandeep:
I'm sorry but the SAP note mentionated refers to a problem different then mine.
If you take a look it refers to an error message like "_More than one match for_
<portal username> in domino directory", instead my problem is "_invalid ticket_"
Any other suggestions??
Thanks -
Variable to create new dimension value in Webi
hi There
in a webi report, i have couple of variables, what i need to do is to create a new dimension by these variables, so i can use it in a chart
for example:
i have current month, previous month, previous of previous month, all of them are variables, i need to create a new dimension, so i can use it in a crosstab to create a chart
thanks
Cleobecause the client needs 6 months trend report, and in webi level, it is hard to use the report date prompted by the user to calculate the 5 previous months, so in universe level, i create 5 objects to get 5 previous month of report month prompted by the user, for example, if the user input the report month ="3/24/2014", the previous month will be 2/1/2014, and previous previous will be 1/1/2014, then 12/1/2013, 11/1/2013, 10/1/2013
under each month, i will create 6 variables for another metric, say % medium error=total tickets opened where priority = medium, the reason, i create these fields manually, because not all of the month will have tickets opened by all support group, i know i can create a 6 months object in universe level, but if i add drill down filters, if the support has no ticket, the 6 months trend will be changed to 2 or 3 months, the user wants report layout has no change no matter if it will have data or not, that is why i create different variables for the month, and different variables for other metrcis. i already finished this table part, but the issue is i cannot use this table data to create a chart, so i need to creat new variables to include all these 6 months variables and metrcis "% medium error" variables
thanks, -
JDK 1.2.2 migration to SDK 1.4.0_01
I wrote several applets that compile and run great when I compiled them with jdk 1.2.2, but since i downloaded and installed the new sdk 1.4.0_01 package none of my applets will run. What do I need to check to get back on track with sdk1.4.0?
Two examples of new errors:
import Ticket; worked in jdk 1.2.2, but now won't compile even with my Ticket class in the same directory, why does it work in 1.2.2 and not in 1.4.0?
This is the error from the new java console on class' compiled before download, when run in the new environment:
load: MyClass.class is not public or has no public constructor.
java.lang.IllegalAccessException: Class sun.applet.AppletPanel can not access a member of class MyClass with modifiers "public"
at sun.reflect.Reflection.ensureMemberAccess(Reflection.java:57)
at java.lang.Class.newInstance0(Class.java:290)
at java.lang.Class.newInstance(Class.java:249)
at sun.applet.AppletPanel.createApplet(AppletPanel.java:548)
at sun.plugin.AppletViewer.createApplet(AppletViewer.java:1621)
at sun.applet.AppletPanel.runLoader(AppletPanel.java:477)
at sun.applet.AppletPanel.run(AppletPanel.java:290)
at java.lang.Thread.run(Thread.java:536)
What changed and what should I look to fix?What I've found so far is that in SDK 1.4.0 :
You can no longer import a class that is not in a named package. The >class that uses Ticket can also be in the default package or Ticket >can be in the same package as the other class, in which case you do >not need an import statement. Or you can put Ticket into a named >package and import it.And for some reason still unknown, yet working... making the applets public does resolve the other issue once the above fix is corrected. -
Event ID 218 Copy of database 'Mailbox Database'- experienced a performance problem
Hi,
We have 16 GB of RAM for EXchange 2010 and 4 Processor and using iSCSI Starwind LUN.
Event ID : 218
Event Source : ExchangeStoreDB
Event Category :Database Recovery
the copy of database 'Mailbox Database - NYM' on this server experienced a performance problem. Failover returned the following
error: here is only one copy of this mailbox database (Mailbox Database - NYM). Automatic recovery is not available.
It occurs specially when the exchange backup start ; we are using window backup for taking exchange backup
I can see warnning of ESE below the event 218 - Information Store (3912) Mailbox Database - NYM: A request to write to the file "D:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox Database 0959355037\Mailbox Database 0959355037.edb" at
offset 150801350656 (0x000000231c760000) for 32768 (0x00008000) bytes has not completed for 68 second(s). This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
Also,
1. How can I enable verbose logging to expert level for exchange MailboxDatabase.
2. What type performace counter need to be set for exchange database in Performance Monitor
Any Help ?
Thanks
PrakashWe had the same issue on our mbx server with Exchange 2010 Ent SP3, Win Svr 2008 R2 SP1 running on VMware v5.1 with Exchange dbs mounted to the VM via iSCSI LUNs on our NetApp SAN.
We escalated the ticket, and the Microsoft Exchange escalation team stated that the EIDs of the database corruption and automatic recovery seem to point to a hardware issue. And, they told us not to panic and that there was no need to rebuild the environment
and migrate the databases immediately. They instead asked us to focus all our efforts on solving the iSCSI environment issues, since each Exchange EID db corruption/ autorecovery would be preceded by some type of corresponding iSCI System EID.
We hence opened tickets with MS Storage Team and with NetApp support and worked on this ticket with input from all 3 groups.
After about a month an a half of troubleshooting & trial error- with tickets open with NetApp, MS Storage Team, and MS Exchange team, we finally seem to have applied a configuration change that worked.
NetApp support referred us to the following article relating to VMware:
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2039495
So, per NetApp support and MS Storage team, do the following:
1. Manually dismount Exchange Databases on the mailbox server.
2. Open Device Manager, Network Adapters, VMXNET3 Ethernet Adapter #3, Properties
3. Change Small RX Buffers from the default 512 to the maximum 8192 using the drop down selector.
4. Change the RX Ring #1 from the default 1024 to the maximum of 4096 using the drop down selector.
5. Click OK and save the change.
6. Re-mount the Exchange Databases
And, to our surprise, this seems to have done the trick. It seems like the issue is an iSCSI-related NIC setting all along.
Thanks,
Detrich -
I have many Jsp files already used at WLS51,
when I move to WLS6.0 I get the following error:
Parsing of JSP File '/Ticket/Reservation/ImmigrationSeqNbr.jsp' failed:
/Ticket/Reservation/ImmigrationSeqNbr.jsp(353): scriptlet close brace '}' unbalanced
at line 353 which breaks scope '_base_service_scope_'
probably occurred due to an error in /Ticket/Reservation/ImmigrationSeqNbr.jsp
line 353:
finally{
Can you help me what is the mean of the errro message?
And how to solve that?
Thx
It's telling you there is a syntax error in your JSP. Which would be strange if
it worked fine in 5.1. Please post the JSP.
Mike
"Samuel Pun" <[email protected]> wrote:
>
>I have many Jsp files already used at WLS51,
>when I move to WLS6.0 I get the following error:
>
>Parsing of JSP File '/Ticket/Reservation/ImmigrationSeqNbr.jsp' failed:
>--------------------------------------------------------------------------------
> /Ticket/Reservation/ImmigrationSeqNbr.jsp(353): scriptlet close brace
>'}' unbalanced
>at line 353 which breaks scope '_base_service_scope_'
>probably occurred due to an error in /Ticket/Reservation/ImmigrationSeqNbr.jsp
>line 353:
>finally{
>
>Can you help me what is the mean of the errro message?
>And how to solve that?
>Thx
-
Starting the nzrView in listen mode from the command line...
I want to be able to start the nzrViewer in listen mode when I log into windows and then be able to accept an invite for a collaboration session. When I added a shortcut to the "nzrViewer.exe /listen 5550" to my Startup Folder, it launches the Remote Listener just fine, but when I someone invites me to collaborate a Remote Session, I get an error message "Ticket not provided for Rights Authentication."
I believe that the problem is when I launch the Viewer from the command line, I'm not authenticated to the Zen server, so it can't verify my Rights.
Does anyone have a better way to do this? Or do I have to log into ZCC and launch the "Remote Management Listener" from there?Originally Posted by mcdonalj
I want to be able to start the nzrViewer in listen mode when I log into windows and then be able to accept an invite for a collaboration session. When I added a shortcut to the "nzrViewer.exe /listen 5550" to my Startup Folder, it launches the Remote Listener just fine, but when I someone invites me to collaborate a Remote Session, I get an error message "Ticket not provided for Rights Authentication."
I believe that the problem is when I launch the Viewer from the command line, I'm not authenticated to the Zen server, so it can't verify my Rights.
Does anyone have a better way to do this? Or do I have to log into ZCC and launch the "Remote Management Listener" from there?
There has been some updates in the documentation for 10.2.2 about remote control from cmd line.
Check it out, maybe there is a solution to your problem.
http://www.novell.com/documentation/...a/bcfqcen.html
http://www.novell.com/documentation/...a/bn8ptx7.html
Thomas -
hi when i tries to oprn jspm tool .it is not opening and showing that global EPS inbox is missing.iam sending relavent logs .pls help me out.
<!LOGHEADER[START]/>
<!HELP[Manual modification of the header may cause parsing problem!]/>
<!LOGGINGVERSION[1.5.3.7185 - 630]/>
<!NAME[F:\usr\sap\CRT\DVEBMGS00\j2ee\JSPM\log\log_2008_03_04_15_53_19\JSPM_MAIN_1_01.LOG]/>
<!PATTERN[JSPM_MAIN_1_01.LOG]/>
<!FORMATTER[com.sap.tc.logging.ListFormatter]/>
<!ENCODING[Cp1252]/>
<!LOGHEADER[END]/>
#1.5#C0000A0A01B80000000000162996C1B000044799E4F62E70#1204626203750#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_MAIN##com.sap.sdt.ucp.phases.AbstractPhaseType.initialize(AbstractPhaseType.java:720)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.initialize(AbstractPhaseType.java:720)#Java###Phase has been started.#1#JSPM/JSPMPhases/JSPM_MAIN#
#1.5#C0000A0A01B80000000000172996C1B000044799E4F62E70#1204626203750#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_MAIN##com.sap.sdt.ucp.phases.AbstractPhaseType.initialize(AbstractPhaseType.java:721)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.initialize(AbstractPhaseType.java:721)#Java###Phase type is .#1#com.sap.sdt.jspm.phases.PhaseTypeJSPM#
#1.5#C0000A0A01B80000000000182996C1B000044799E4F72488#1204626203813#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_MAIN##com.sap.sdt.jspm.gui.DialogController.showInitDialog(DialogController.java:560)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.jspm.gui.DialogController.showInitDialog(DialogController.java:560)#Java###Starting Initialize dialog...##
#1.5#C0000A0A01B800000000001E2996C1B000044799E4F893B8#1204626203907#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_MAIN##com.sap.sdt.jspm.gui.SystemInitializer.initializeDataModelAndLogging(SystemInitializer.java:475)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.jspm.gui.SystemInitializer.initializeDataModelAndLogging(SystemInitializer.java:475)#Java###Detecting system parameters...##
#1.5#C0000A0A01B800000000001F2996C1B000044799E4F8CE50#1204626203922#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_MAIN##com.sap.sdt.jspm.trace.JspmExtLoggingManager.logReferenceToExtLog(JspmExtLoggingManager.java:167)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.jspm.trace.JspmExtLoggingManager.logReferenceToExtLog(JspmExtLoggingManager.java:167)#Java###You can find additional information in log file .#1#F:
usr
sap
CRT
DVEBMGS00
j2ee
JSPM
log
log_2008_03_04_15_53_19
DETECT_SYSTEM_PARAMETERS_01.LOG#
#1.5#C0000A0A01B80000000000292996C1B000044799E6808790#1204626229594#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_MAIN##com.sap.sdt.ucp.phases.AbstractPhaseType.doExecute(AbstractPhaseType.java:748)#######Thread[main,5,main]##0#0#Error#1#com.sap.sdt.ucp.phases.AbstractPhaseType.doExecute(AbstractPhaseType.java:748)#Java###Exception has occurred during the execution of the phase.##
#1.5#C0000A0A01B800000000002A2996C1B000044799E6808790#1204626229594#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_MAIN##com.sap.sdt.jspm.gui.InitialParametersDetector.readDefaultInbox(InitialParametersDetector.java:1247)#######Thread[main,5,main]##0#0#Error#1#com.sap.sdt.jspm.gui.InitialParametersDetector.readDefaultInbox(InitialParametersDetector.java:1247)#Java###Global EPS inbox directory
del
sapmnt
trans
EPS
in is missing and cannot be created automatically. Try to create it manually and restart the JSPM tool.##
#1.5#C0000A0A01B800000000002B2996C1B000044799E6808790#1204626229594#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_MAIN##com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:792)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:792)#Java###Phase has been completed.#1#JSPM/JSPMPhases/JSPM_MAIN#
#1.5#C0000A0A01B800000000002C2996C1B000044799E6808790#1204626229594#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_MAIN##com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:793)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:793)#Java###Start time: .#1#2008/03/04 15:53:23#
#1.5#C0000A0A01B800000000002D2996C1B000044799E6808790#1204626229594#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_MAIN##com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:794)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:794)#Java###End time: .#1#2008/03/04 15:53:49#
#1.5#C0000A0A01B800000000002E2996C1B000044799E6808790#1204626229594#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_MAIN##com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:795)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:795)#Java###Duration: .#1#0:00:25.844#
#1.5#C0000A0A01B800000000002F2996C1B000044799E6808790#1204626229594#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_MAIN##com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:796)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:796)#Java###Phase status is .#1#error#
Trouble Ticket Report
Java Support Package Manager for SAP NetWeaver'04s
SID................: CRT
Hostname...........: crmtest
Install directory..: F:/usr/sap/CRT
Database...........: Microsoft SQL Server
Operating System...: $(/J2EE/StandardSystem/CentralInstance/J2EEEngineInstanceHost/OpSysType)
JDK version........: 1.4.2_14 Sun Microsystems Inc.
JSPM version.......: 7.00.11.0.1.6.19
System release.....: 700
ABAP stack present.: true
The execution ended in error.
Global EPS inbox directory
del\sapmnt\trans\EPS\in is missing and cannot be created automatically. Try to create it manually and restart the JSPM tool.
More information can be found in the log file F:\usr\sap\CRT\DVEBMGS00\j2ee\JSPM\log\log_2008_03_04_15_53_19\JSPM_MAIN_1_01.LOG.
Use the information provided to trouble-shoot the problem. There might be an OSS note providing a solution to this problem. Search for OSS notes with the following search terms:
com.sap.sdt.jspm.phases.PhaseTypeJSPM
com.sap.sdt.jspm.gui.JspmUiException
Global EPS inbox directory
del\sapmnt\trans\EPS\in is missing and cannot be created automatically. Try to create it manually and restart the JSPM tool.
JSPM_MAIN
JSPMPhases
NetWeaver Upgrade
SAPJup
Java UpgradeHi
Could be /EPS/in is not mounted
or
If the EPS/in directory is not recoginising, do the following changes manually
cd /usr/sap/<SID>/..../JSPM/param
open file jspm_config.txt
include the below line
/jspm/inbox=/<location of the SP files>
Restart JSPM and it should work.
Regards
Shaji
Edited by: Shaji Jacob on Mar 5, 2008 12:38 PM
Edited by: Shaji Jacob on Mar 5, 2008 12:40 PM
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