Error "Personalization not activated." when trying to set personal

Hi Everyone,
Was wondering if anyone has encountered this situation.
I have a crystal report reporting off of sap bw using bw mdx driver which I view through an iview in SAP portal. When I select the parameter values for a parameter using the picklist, I try to personalize it and I get "Personalization not activated."
I find that some parameters I am able to personalize, but when I try to view the report again the settings are not kept.
Is there something I'm doing wrong?
Thanks,
Daniel

Hi Ingo,
Thanks for the hint, We enabled personalization, but we encountered another issue. It seems that the value that gets stored is invalid.
i.e.
I select the value for cost centre.
The value of the cost centre is [0COSTCENTER].[BTT10000011003] - Accounting
The value that gets stored for personalization is 0BTT1/11003. I confirmed in the DSO as well that this was the value stored. When I try to run the report using the personalized values I get an database connector error.
Running the query in rsrt we get the following error Value "0BTT1/11003" for variable "Cost Centre" is invalid.
Any ideas?

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Error "Personalization not activated." when trying to set personal

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