Error Refreshing DeskI using Infoview

Hi all,
I'm getting the below error when trying to refresh DeskI report using infoview
"Your request could not be completed because a failure occured while the report was being processed. Please contact your system administrator.[RCIRAS0546]"
I cannot find any reference to this error code even on google!!!!!!
The strange thing about this error that is appears with some reports with a specific users
I'm using BOXIR3 on AIX on ORACLE 9i

Hi Mahmaud,
Just wanted to ask a few quick questions:
1. Is the issue replicable with all the reports you have? have you tried using the report based on sample universes.
2. Are these new reports or migrtated ones.
3. Since when have you started to face this issue?
4. You can go for increasing the Tomcat Heap size.

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Does anyone know how to retrieve a BEx workbook's "Last Refreshed" value using VBA?
What I've done is expand upon a colleague's existing Excel VBA solution to automatically log into SAP BEx and batch process (and also schedule) the running of multiple BEx reports. As each BEx report in the queue is processed, the results of the run are written to a "Results" worksheet -- indicating whether that BEx report was processed successfully or not. I'm pretty much done, and everything works like a charm.
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            ' Get the previous "Last Refreshed" value
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Function GetLastRefreshed() As Variant
' Get the SAP BEx "Last Refreshed" value by calling
' SAPBEx.xla's sapbexDebugPrint procedure and creating
' the special diagnostic workbook.
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    Dim TextCellAddr$
    Dim TextCellRow%, TextCellCol%
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    LastRefreshedVal = "NOT FOUND"
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        LastRefreshedVal = Sheets("E_T_TXT_SYMBOLS").Cells(TextCellRow%, TextCellCol%).Offset(0, 2).Value
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GetLastRefreshed_Exit:
    ' Err.Number -2147220991 is my custom raised error:
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        ' Close the diagnostic workbook and return Last Refreshed value
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        GetLastRefreshed = LastRefreshedVal
    End If
    Application.ScreenUpdating = True   ' Turn on screen updating
    Exit Function
GetLastRefreshed_Error:
    Select Case Err.Number
        Case 9 ' Subscript out of range (which means "E_T_TXT_SYMBOLS" worksheet doesn't exist)
            LastRefreshedVal = "NOT FOUND"
        Case Else
            MsgBox "Error encountered during getting Last Refreshed value." & vbCrLf & vbCrLf & _
           "Error: " & Err.Number & " - " & Err.Description, vbExclamation, gstrErrBoxTitle
    End Select
    Resume GetLastRefreshed_Exit
End Function
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Error Refreshing DeskI using Infoview

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