Error REP-0501 connecting to DB

Hi to all,
I have installed Oracle Devsuite 10.1.2.0.2.
In Reports Builder, when I try to establish a connection with DB, this error are displayed:
REP-0501: Unable to connect to the specified database
ORA-12637: Packet receive failed
If I try to connect to DB (with the same ID, pwd and service) with Datbase control all work fine.
Have You an idea in order to resolve this problem ?
Thank You and Best Regards
Gaetano

resolved
I just add the master entry in the c:\Report\NET80\ADMIN\tnsnames.ora, and it works.
but I can't connect with the system or sys accounts, it work just with scott/tiger.

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    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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    SERVER_NAME   09.14.4.41
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    REFERER   undefined
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