Error REP-0501 connecting to DB

Hi to all,
I have installed Oracle Devsuite 10.1.2.0.2.
In Reports Builder, when I try to establish a connection with DB, this error are displayed:
REP-0501: Unable to connect to the specified database
ORA-12637: Packet receive failed
If I try to connect to DB (with the same ID, pwd and service) with Datbase control all work fine.
Have You an idea in order to resolve this problem ?
Thank You and Best Regards
Gaetano

resolved
I just add the master entry in the c:\Report\NET80\ADMIN\tnsnames.ora, and it works.
but I can't connect with the system or sys accounts, it work just with scott/tiger.

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    Daniel Yang
    TechNet Community Support
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

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    ==================================================
    Reports Servlet Environment Variables 11.1.1.4.0
    Security Mode Non-secure
    HTTP Environment Variables 11.1.1.4.0
    SERVER_NAME   09.14.4.41
    SERVER_PORT   8888
    SCRIPT_NAME   /rwservlet
    SERVER_PROTOCOL   HTTP/1.1
    SERVER_SOFTWARE   undefined
    GATEWAY_INTERFACE   undefined
    SERVER_PORT_SECURE   undefined
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    REMOTE_HOST   test-wam-app
    REMOTE_ADDR   09.14.4.41
    REMOTE_USER   undefined
    AUTH_TYPE   undefined
    PATH_INFO   showenv
    QUERY_STRING   server=RptSvr_test-wam-app_wamtest
    PATH_TRANSLATED   undefined
    CONTENT_LENGTH   undefined
    CONTENT_TYPE   undefined
    AUTHORIZATION   undefined
    USER-AGENT   Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.2; Trident/6.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; InfoPath.3; MS-RTC LM 8)
    REMOTE_IDENT   undefined
    REFERER   undefined
    Oracle Reports Services - Servlet Environment Variables  Select to jump to the top of the page  Return to Top
    KeyMapFile   /u03/apptest/FMW_11.1.1/user_projects/domains/WamTest/config/fmwconfig/servers/WLS_REPORTS/applications/reports_11.1.1.2.0/configuration/cgicmd.dat
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    SYSAUTH   /u03/apptest/FMW_11.1.1/apphome/reports/templates/rwsysauth.htm
    server   rep_wls_reports_test-wam-app_wamtest1
    DIAGNOSTIC   yes
    ERRORTEMPLATE   /u03/apptest/FMW_11.1.1/apphome/reports/templates/rwerror.htm
    SERVER_IN_PROCESS   yes
    COOKIEEXPIRE   30
    ENCRYPTIONKEY   reports9i
    DIAGHEADTAGS   undefined
    DIAGBODYTAGS   undefined
    HELPURL   undefined
    RELOAD_KEYMAP   undefined
    IMAGEURL   http://09.14.4.41:8888/reports/rwservlet 
    SINGLESIGNON   no
    Oracle Reports Services - Server and Engine Environment Variables  Select to jump to the top of the page  Return to Top
    PATH   /u01/wamtest/FMW_11.1.1/apphome/jdk/bin:/u01/wamtest/FMW_11.1.1/apphome/bin:/u01/wamtest/FMW_11.1.1/apphome/jdk/bin:/u01/wamtest/FMW_11.1.1/apphome/bin:/u01/wamtest/FMW_11.1.1/apphome/bin:/u01/wamtest/FMW_11.1.1/apphome/bin:/u01/java/jdk1.6.0_23/bin:/usr/kerberos/bin:/usr/local/bin:/bin:/usr/bin
    DISPLAY  
    LD_LIBRARY_PATH   /u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64/server:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/../lib/amd64:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64/native_threads:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64:/u01/wamtest/FMW_11.1.1/apphome/lib:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64/server:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64/native_threads:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64:/u01/wamtest/FMW_11.1.1/apphome/lib:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64/server:/u01/wamtest/FMW_11.1.1/apphome/opmn/lib:/u01/wamtest/FMW_11.1.1/apphome/lib
    ORACLE_HOME   /u01/wamtest/FMW_11.1.1/apphome
    TNS_ADMIN   /u01/wamtest/FMW_11.1.1/instance1/config
    NLS_LANG   AMERICAN_AMERICA.WE8ISO8859P1
    USER_NLS_LANG  
    RW   /u01/wamtest/FMW_11.1.1/apphome/reports
    REPORTS_PATH   /u01/wamtest/FMW_11.1.1/apphome/reports/templates:/u01/wamtest/FMW_11.1.1/apphome/reports/samples/demo:/u01/wamtest/FMW_11.1.1/apphome/reports/integ:/u01/wamtest/FMW_11.1.1/apphome/reports/printers:/u01/wamtest/FMW_11.1.1/instance1/reports/fonts:/u01/wamtest/FMW_11.1.1/apphome/reports/templates:/u01/wamtest/FMW_11.1.1/apphome/reports/samples/demo:/u01/wamtest/FMW_11.1.1/apphome/reports/integ:/u01/wamtest/FMW_11.1.1/apphome/reports/printers:/u01/wamtest/FMW_11.1.1/instance1/reports/fonts:
    REPORTS_TMP   /tmp
    REPORTS_TAGLIB_URI   /WEB-INF/lib/reports_tld.jar
    java.class.path   /u01/wamtest/FMW_11.1.1/apphome/reports/jlib/rwrun.jar
    sourceDir  
    tempDir  
    useDataCache  
    ignoreDataParameter
    =========================================================================
    ORACLE_HOME is on mount point u03, checked config.properties but no mention of mount point /u01.
    Dont know from where /u01 came. Could you please help me re configuring the env pointing to /u03.
    Reports server is up though without any issues.
    Regards,
    Djay

    Ensure that the report name is correct. Also ensure that the report exist in REPORTS_PATH environment variable. Otherwise run the report including the reports path.
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