Error states: "Song title" cannot be downloaded becuase it was not purchased with your apple ID, when in fact it was!! What is going on?

Hello I am trying to use the "Download Perviously Purchased" feature on iTunes. When I go to download the songs that are not in my library that I downloaded on a different computer with my same apple ID is states ""Song title" cannot be downloaded becuase it was not purchased with your apple ID"
I did purchase it with my exact apple ID and it even asked to make sure that my account info was correct which it was. How do i solve this problem??

There are a lot of reports of people having this problem (including me). The Apple iTunes store has been having other issues as well (some speculate it might be related to the recent Lion release).
You could open a case with Apple, or you could just wait it out. I'm sure Apple is in the process of fixing it since this seems to be hitting a lot of users.

Similar Messages

  • Song cannot be downloaded because it was not purchased with your Apple ID.

    The song that I tried to buy is not on my computer, it is in the list of purchased songs to download, but I get this error message when I try to download it to my computer. My computer has been authorized for iTunes purchases- so that is not the issue. It is an issue with iCloud that needs to be fixed.
    My first experience with re-downloading purchased music involved missing titles- which were not in my list to download.
    I contacted Apple- and they gave me the ability to download it.
    Now, things that were not available before are available now. Some of them download, some of them present you with the error message above.
    This system is not quite ready, it seems.

    Just to add, it seems as though this happens in a strange circumstance (at least for me and one other user that I've encountered thus far).
    Individual songs seem to download fine, but for albums I have purchased that I have not yet downloaded to my PC (for example, purchased on my iPad), iTunes keeps telling me 'SONG XXX' cannot be downloaded because it was not purchased with (my) Apple ID.  This is technically a valid messge - I didnt' buy song xxx, I bought Album XXX... but it also happens when I click on the cloud below the album itself.      

  • Item cannot be downloaded because it was not purchased with your ID

    I have been getting this error message since last week when trying to re-download purchased songs listed under "not on this phone".
    While I understand the concept of beta versions, should this not be one feature that works well?
    When will I be able to download my purchases without issue?
    When will this be resolved?

    Hi jonathanm91,
    Welcome to the Apple Support Communities!
    I know it can be frustrating when you cannot download previously purchased content. I would suggest making sure you are using the same Apple ID that was used to originally purchase the content. If you are using the same account and still cannot download the previously purchased content, it may be necessary to contact iTunes Store support.
    Download past purchases
    http://support.apple.com/kb/HT2519
    Get help
    You may find the answer to your question below:
    If your download was interrupted, learn how to resume the download.
    See what to do if you have trouble using an app.
    Make sure your computer is authorized using the Apple ID that you used for the original purchase.
    Make sure your iPhone, iPad, iPod touch, Apple TV, Mac, or PC is associated with your Apple ID.
    Make sure you’re in a country where iTunes in the Cloud is available.
    If you’re having trouble downloading an item, make sure you can download the item again from iTunes in the Cloud. You may want to sync the content to another device instead.
    If you can't find the item that you purchased in the iTunes Store, report a problem with the item. You can report a problem with a purchase made within the last 90 days.
    If you have a problem with an older purchase, contact iTunes Store support.
    After you download your purchases, back up your iTunes library. Previous purchases may be unavailable if they've been refunded or aren't on the iTunes Store.
    Have a great day,
    Joe

  • ITunes tells me song in icloud was not purchased on this apple id.

    I'm looking at iTunes on my iPad. There is now a Purchased list ofnall the songs I have bought. Some I can download out of the cloud and some fail telling me that they were not purchased on this apple id. This is my only apple Id.  How do I fix this?

    Apple doesn't read these posts.They are not likely aware of anything unless we users let them know about issues. This is a user to user forum and Apple only moderates for inappropriate content. There are ways to let your voice be heard with Apple. Here is the link to the iPad feedback.
    http://www.apple.com/feedback/ipad.html
    I'm sure you folks will still feel that this is some sort of bug that needs to be worked out and you may very well be correct, but I'd like to make two points about this feature.
    1. It is still in beta
    2. When I read this text that I copied from the iCloud web site, it makes it sound like the feature is designed to download one song, app or book at a time. Is it possible that's the way it is supposed to work?
    Individually download past purchases. Beta
    When you buy a song, app, or book, iTunes lets you access your purchase history so you can download what you want, from any device you want. That way, if you don’t want your iPad to automatically download everything you buy on your iPhone, just choose the things you do want to download — song by song, app by app, or book by book.

  • HT1918 I have updated my email address. Now I can't download the apps I have bought with the previous (no longer in use) email. What is going on?

    I have updated my email address.
    The system does not link my previous account (previous email) to my edited email. Therefore I am not able to update apps and have no acces to the apps I have bought in the past.
    Can someone please explain how do I access the apps I have already bought?

    I started the process in iTunes.
    Apple give us the option to edit our email.
    As I am no longer using "old email" I have decided to edit and update my information with "new email" (APPLE ID > Edit).
    Affter I did it the system simply does not recognize all purchases I have made with "old email".
    Apple response:
    Luiz I noticed that your account "new email" was formerly named "old email".
    If your computer is not currently authorized to play this account's purchases, when you double-click an item you purchased before you renamed the account, the authorization dialog may show the old account name. If this happens, you will need to remove the old account name "old email" from the account name field, type the new account name "new email", and click Authorize. This authorizes your computer to play the account's purchases.
    Luiz: "I just cannot see any of the old purchased items". My computer is authorized.

  • I purchased an album on iTunes and all songs downloaded, but one song is not associated with my Apple ID (I can't play it).

    I bought an album from iTunes. All of the songs play except one. When I double click on it, a message comes up saying this computer is not authorized to play it, asking me if I want to authorize the computer. Yet when I log in with my ID, the response is that the computer is already authorized.  Then it skips to the next song. I have updated iTunes through software update and am using 11.0.4 (4). I have tried to reboot the computer but the situation stays the same.
    I also deleted the file from iTunes to try re-downloading it. The song appears in my list of purchased songs, but when I try to download it again, I get an error message that says "This computer is already associated with an Apple ID. If you download past purchases with your Apple ID, you cannot auto download or download past purchases with a different Apple ID for 90 days." My options at this point are a "Transfer" button or a "Cancel" button. Transfer what? What is it talking about?? I purchased and downloaded the complete album at once, obviously with the same Apple ID---the ONLY Apple ID I have ever had and the ONLY Apple ID ever used on this computer! How is one song mysteriously associated with a different account? What is the point of purchasing music legally if it doesn't work? Can anyone help me get this song to play in iTunes? The other strange thing is that it plays just fine in finder.
    Any suggestions would be appreciated!

    If only one track on the album is throwing that message, that suggests the track is damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I'm getting a message "unable to download music because not purchased with Apple ID".  These are all songs that were loaded from CDs to ITunes.  How do I transfer to my iPhone?

    Download ITunes music to IPhone that was not purchased with Apple ID?

    Tarantulaman wrote:
    i do, but like i said it fell once and since then it hasn't been able to connect to my laptop. it acts like nothing's connected. i believe if i call the company the HDD is from they'll be able to transfer it to a new one but who knows how much they'd charge. looks like i have no choice now.
    If it were truly a backup, then the media would play on the laptop as it would be on the laptop.
    Sounds like you actually do not have a backup, instead you chose to keep your media on an external drive.
    Regardless of where the media is stored, it's always a good idea to have a backup for instances like this.

  • ITunes cannot run because it has detected a problem with your audio configu

    I just upgraded through the auto upgrade feature and, whilst iTunes was working perfectly before the upgrade it now refuses to start, displaying a dialog box with
    "iTunes cannot run because it has detected a problem with your audio configuration".
    Now, given iTunes was working perfectly beforehand what has caused this? I've tried restarting the PC, reinstalling the new iTunes from a fresh download, deinstalling and reinstalling the new version to no avail. I have now tried to reinstall the old version and I get the same error message.
    System is a WinXP / AMD64 / 2Gb RAM with an Edirol FA-101 firewire audio interface (still replays sounds via Windows Media player so it's not that!)
    Anyone got any ideas?

    Have a look at this article in the Apple Knowledge Base and let us know if it solves your problem.

  • I cannot download nor update apps through Apps Store, error message states that app cannot be downloaded, to try again later, this has been happening for the  last five days. Help!

    I cannot download nor update apps through Apps Store, error message states that app cannot be downloaded, to try again later, this has been happening for the  last five days. Help!
    It started when tryung to update Twitter. Now the problem is with every app I try to update or download.

    I have this issue as well. The App Store icon indicates there are updates available but when I open the app a popup says it can't connect to the store and the screen remains white. I have tried a hard reset (power & home button) and several other suggestions I have found throughout the forums here without success.

  • TS3694 Please how do I handle this. I downloaded a higher version of my Iphone 3 but during the installation it always hangs and show an error message that it cannot be downloaded with code1015.

    Please how do I handle this?
    I downloaded a higher version of my Iphone 3 but during the installation it always hangs and show an unknown error message that it cannot be downloaded and the code of the message 1015.

    This is usually a result of the iPhone being hacked with the cutsie term for that "jailbroken".
    http://support.apple.com/kb/TS3694#error1015
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • Erased all content on 3G but now won't sync with iTunes. Error states, "This iPhone cannot be used because the Apple Mobile Device service is not started." I don't want phone service on this old 3G. Just want to use it as an iTouch. Any suggestions?

    Erased all content on 3G but now won't sync with iTunes. Error states, "This iPhone cannot be used because the Apple Mobile Device service is not started." I don't want phone service on this old 3G. Just want to use it as an iTouch. Any suggestions?

    Type "Apple Mobile Device service " into the search bar at the top of this page by "Support"

  • HT4623 I am having 4S. It is showing the IOS 6 update, but whenever I try to update it, it shows an error message saying " It cannot be downloaded at this time". Can someone please tell me how to update it?

    I am having 4S. It is showing the IOS 6 update, but whenever I try to update it, it shows an error message saying " It cannot be downloaded at this time". Can someone please tell me how to update it?

    Make sure you have the Latest version of iTunes on your computer.
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • TS1702 I'm getting an " application" cannot be downloaded at this time message. With any app I try to download/update. Why is this happening and what can I do about it ?

    I'm getting an " application" cannot be downloaded at this time message. With any app I try to download/update. Why is this happening and what can I do about it ?

    I am fighting the same error. I gifted an album to mydaughter and she got that when she tried to cash it in. iTunes support was quick to respond saying the would refund in 5 to 7 days. That was 13 days ago and they will not respond now. Try to contact support to see if they can help. Also be sure you do not have restrictions enabled in settings. If your parental controls are set to block certian content ratings this will give you an error as well.
      You could also try to purchacs through the iTunes program on Mac or PC. Check your restrictions there too. If your device is company owned your employers may have restrictions enabled preventing certian apps from being installed. Hope that helps.
               E

  • HT1386 I sync all songs, photos and videos between my computer and iPod classic with no problems, but when I get to sync info I get this message: "iTunes cannot sync Calendar and contacts to iPod. Try logging out of Windows adn then logging back in".

    I sync all songs, photos and videos between my computer and iPod classic with no problems, but when I get to sync info I get this message: "iTunes cannot sync Calendar and contacts to iPod. Try logging out of Windows adn then logging back in".  Could you please help?

    Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
    As IO said before:
    You can redownload most iTunes pruchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    I do not think it included audio books.

  • HT1199 cannot play songs, the following comes up - Itunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. Can anyone help. Cheers Wade Johnson

    Cannot play songs, the following comes up - Itunes has detected a problem with your audio configuration.
    Audio/Video playback may not operate properly.
    Cheers
    Wade Lawrence

    Hello Wade,
    This is typically indicative of an issue with the installation of QuickTime on your computer. The following article provides steps for reinstalling QuickTime to resolve the issue.
    "iTunes cannot run because it has detected a problem with your audio configuration"
    Resolution
    QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
    On the Start menu, click Control Panel.
    Follow the steps appropriate for your Windows operating system below.
    Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
    Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
    Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
    Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
    During the download:
    If you choose to run the installer, proceed to the next step.
    If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
    Follow the on-screen instructions to install QuickTime.
    Reopen iTunes.
    iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
    http://support.apple.com/kb/TS1371
    Cheers,
    Allen

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