Error when entering a return delivery

Question

We are using SRM version 5 extended clasic scenario
When trying to enter a return delivery against an order the user get the following error
"return delivery quantity for order item exceeds delivered quantity"
The user gets this error as soon as they select the "return delivery" option and are not permitted to change the quantity returned.
Any suggestions on how to proceed welcomed!
Cath

Answer 1

Hi
when you do a return delivery, system seems to be proposing the whole quantity in return delivery and your GR seems to be with a lower quantity.
Return delivery should be proposing the quantity in GR ...Is this an SRM PO or a backend PO
Refer to the oSS Note - 1411808 which will apply a correction in FM BBP_BE_PO_GETHISTORY. Remember this note is applicable only if you have applied OSS Note 1381757 or you are on Support pack SAPKIBKT16
lt_be_poacc[]    = st_be_poacc[].
        lt_be_posched[]  = st_be_posched[].
        lt_be_pohist[]   = st_be_pohist[].
  *>>>> START OF DELETION <<<<<
        lt_be_pohist[]   = st_be_pohist[].
  *>>>> END OF DELETION <<<<<<<
  *>>>> START OF INSERTION <<<<
        lt_be_pohistt[]  = st_be_pohistt[].
  *>>>> END OF INSERTION <<<<<<
Regards,
Virender Singh