Error while placing an order using custom shipping group

I created a custom shipping group named 'shipToStoreShippingGroup' with a custom shipping method named 'ship to my home store'
Im getting this error while placing an order
11:47:54,626 ERROR [OrderRepository] SQL Statement Failed: [++SQLInsert++]
INSERT INTO dcspp_ship_group(shipping_group_id,type,version,shipgrp_class_type,shipping_method,description,state,price_info,order_ref)
VALUES(?,?,?,?,?,?,?,?,?)
-- Parameters --
p[1] = {pd} sg1480003 (java.lang.String)
p[2] = {pd: type} 300 (java.lang.Integer)
p[3] = {pd: version} 1 (java.lang.Integer)
p[4] = {pd: shippingGroupClassType} shipToStoreShippingGroup (java.lang.String)
p[5] = {pd: shippingMethod} Ship to my home store (java.lang.String)
p[6] = {pd: description} sg1480003 (java.lang.String)
p[7] = {pd: state} INITIAL (java.lang.String)
p[8] = {pd: priceInfo} ai730013 (atg.adapter.gsa.SingleValueGSAId)
p[9] = {pd: order} o1100001 (atg.adapter.gsa.SingleValueGSAId)
[--SQLInsert--]
11:47:54,641 ERROR [CommitOrderFormHandler]
CAUGHT AT:
CONTAINER:atg.commerce.CommerceException; SOURCE:CONTAINER:atg.service.pipeline.RunProcessException: An exception was thrown from the context of the link named [addOrderToRepository].; SOURCE:CONTAINER:atg.commerce.CommerceException; SOURCE:CONTAINER:atg.repository.RepositoryException; SOURCE:java.sql.SQLException: ORA-02291: integrity constraint (SYN_PRD.SYS_C0039101) violated - parent key not found
at atg.commerce.order.OrderManager.processOrder(OrderManager.java:3007)
at atg.commerce.order.OrderManager.processOrder(OrderManager.java:2923)
at atg.commerce.order.purchase.CommitOrderFormHandler.commitOrder(CommitOrderFormHandler.java:402)
at atg.commerce.order.purchase.CommitOrderFormHandler.handleCommitOrder(CommitOrderFormHandler.java:361)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at atg.droplet.EventSender.sendEvent(EventSender.java:582)
at atg.droplet.FormTag.doSendEvents(FormTag.java:800)
at atg.droplet.FormTag.sendEvents(FormTag.java:649)
at atg.droplet.DropletEventServlet.sendEvents(DropletEventServlet.java:523)
at atg.droplet.DropletEventServlet.service(DropletEventServlet.java:550)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.commerce.order.CommerceCommandServlet.service(CommerceCommandServlet.java:128)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.commerce.promotion.PromotionServlet.service(PromotionServlet.java:191)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.AccessControlServlet.service(AccessControlServlet.java:655)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.sessionsaver.SessionSaverServlet.service(SessionSaverServlet.java:2425)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.PageEventTriggerPipelineServlet.service(PageEventTriggerPipelineServlet.java:169)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.multisite.SiteSessionEventTriggerPipelineServlet.service(SiteSessionEventTriggerPipelineServlet.java:139)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.SessionEventTrigger.service(SessionEventTrigger.java:477)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.ProfilePropertyServlet.service(ProfilePropertyServlet.java:208)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.ProfileRequestServlet.service(ProfileRequestServlet.java:437)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.projects.store.servlet.pipeline.ProtocolSwitchServlet.service(ProtocolSwitchServlet.java:287)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.DynamoPipelineServlet.service(DynamoPipelineServlet.java:469)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.URLArgumentPipelineServlet.service(URLArgumentPipelineServlet.java:280)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.PathAuthenticationPipelineServlet.service(PathAuthenticationPipelineServlet.java:370)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.userprofiling.sso.PassportServlet.service(PassportServlet.java:554)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.security.ThreadUserBinderServlet.service(ThreadUserBinderServlet.java:91)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.dtm.TransactionPipelineServlet.service(TransactionPipelineServlet.java:212)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.multisite.SiteContextPipelineServlet.service(SiteContextPipelineServlet.java:383)
at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135)
at atg.servlet.pipeline.HeadPipelineServlet.passRequest(HeadPipelineServlet.java:1174)
at atg.servlet.pipeline.HeadPipelineServlet.service(HeadPipelineServlet.java:857)
at atg.servlet.pipeline.PipelineableServletImpl.service(PipelineableServletImpl.java:250)
at atg.filter.dspjsp.PageFilter.doFilter(PageFilter.java:263)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:190)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:92)
at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126)
at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEstablishmentValve.java:70)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:158)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:598)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:619)
Caused by: java.sql.SQLException: ORA-02291: integrity constraint (SYN_PRD.SYS_C0039101) violated - parent key not found
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:112)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:331)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:288)
at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:745)
at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:216)
at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:966)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1170)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3339)
at oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:3423)
at org.jboss.resource.adapter.jdbc.WrappedPreparedStatement.executeUpdate(WrappedPreparedStatement.java:365)
at atg.adapter.gsa.SQLStatement.executeUpdate(SQLStatement.java:725)
at atg.adapter.gsa.Table.insert(Table.java:1380)
at atg.adapter.gsa.GSAItemDescriptor.addItem(GSAItemDescriptor.java:6739)
... 80 more
Please help me in resolving this error
Thanks in advance.
Edited by: 993208 on Mar 12, 2013 10:07 PM

All,
Issue is fixed with the following steps.
- Make sure the Shipping Method has enabled the the option "Web Enabled"
- Login to EBS-Oracle and click on iStore Administrator responsibility
- Navigate to Shipping
- Add the shipping method which is activated 'Web ENabled' option to the current site.
In order to check the Shipping Methods fot the current site, check the outputs of the following SQLs.
Atleast 1 row should be identical from the following SQL output
Query 1
select ship_method_code
from WSH_CARRIER_SHIP_METHODS
where organization_id = 83
and enabled_flag = 'Y'
and web_enabled = 'Y'
Query 2
select '2', x.msite_information1
from IBE_MSITE_INFORMATION x
where msite_information_context = 'SHPMT_MTHD'
and msite_id = 10020
Vamsi

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x_msg_data =>          x_msg_data,
p_header_rec =>          l_header_rec,
p_old_header_rec =>          OE_Order_PUB.G_MISS_HEADER_REC,
p_header_val_rec =>          OE_Order_PUB.G_MISS_HEADER_VAL_REC,
p_old_header_val_rec =>          OE_Order_PUB.G_MISS_HEADER_VAL_REC,
p_Header_Adj_tbl =>          OE_Order_PUB.G_MISS_HEADER_ADJ_TBL,
p_old_Header_Adj_tbl =>          OE_Order_PUB.G_MISS_HEADER_ADJ_TBL,
p_Header_Adj_val_tbl =>          OE_Order_PUB.G_MISS_HEADER_ADJ_VAL_TBL,
p_old_Header_Adj_val_tbl =>          OE_Order_PUB.G_MISS_HEADER_ADJ_VAL_TBL,
p_Header_price_Att_tbl =>          OE_Order_PUB.G_MISS_HEADER_PRICE_ATT_TBL,
p_old_Header_Price_Att_tbl =>          OE_Order_PUB.G_MISS_HEADER_PRICE_ATT_TBL,
p_Header_Adj_Att_tbl =>          OE_Order_PUB.G_MISS_HEADER_ADJ_ATT_TBL,
p_old_Header_Adj_Att_tbl =>          OE_Order_PUB.G_MISS_HEADER_ADJ_ATT_TBL,
p_Header_Adj_Assoc_tbl =>          OE_Order_PUB.G_MISS_HEADER_ADJ_ASSOC_TBL,
p_old_Header_Adj_Assoc_tbl =>          OE_Order_PUB.G_MISS_HEADER_ADJ_ASSOC_TBL,
p_Header_Scredit_tbl =>          OE_Order_PUB.G_MISS_HEADER_SCREDIT_TBL,
p_old_Header_Scredit_tbl =>          OE_Order_PUB.G_MISS_HEADER_SCREDIT_TBL,
p_Header_Scredit_val_tbl =>          OE_Order_PUB.G_MISS_HEADER_SCREDIT_VAL_TBL,
p_old_Header_Scredit_val_tbl =>          OE_Order_PUB.G_MISS_HEADER_SCREDIT_VAL_TBL,
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p_old_line_tbl =>          OE_Order_PUB.G_MISS_LINE_TBL,
p_line_val_tbl =>          OE_Order_PUB.G_MISS_LINE_VAL_TBL,
p_old_line_val_tbl =>          OE_Order_PUB.G_MISS_LINE_VAL_TBL,
p_Line_Adj_tbl =>          OE_Order_PUB.G_MISS_LINE_ADJ_TBL,
p_old_Line_Adj_tbl =>          OE_Order_PUB.G_MISS_LINE_ADJ_TBL,
p_Line_Adj_val_tbl =>          OE_Order_PUB.G_MISS_LINE_ADJ_VAL_TBL,
p_old_Line_Adj_val_tbl =>          OE_Order_PUB.G_MISS_LINE_ADJ_VAL_TBL,
p_Line_price_Att_tbl =>          OE_Order_PUB.G_MISS_LINE_PRICE_ATT_TBL,
p_old_Line_Price_Att_tbl =>          OE_Order_PUB.G_MISS_LINE_PRICE_ATT_TBL,
p_Line_Adj_Att_tbl =>          OE_Order_PUB.G_MISS_LINE_ADJ_ATT_TBL,
p_old_Line_Adj_Att_tbl =>          OE_Order_PUB.G_MISS_LINE_ADJ_ATT_TBL,
p_Line_Adj_Assoc_tbl =>          OE_Order_PUB.G_MISS_LINE_ADJ_ASSOC_TBL,
p_old_Line_Adj_Assoc_tbl =>          OE_Order_PUB.G_MISS_LINE_ADJ_ASSOC_TBL,
p_Line_Scredit_tbl =>          OE_Order_PUB.G_MISS_LINE_SCREDIT_TBL,
p_old_Line_Scredit_tbl =>          OE_Order_PUB.G_MISS_LINE_SCREDIT_TBL,
p_Line_Scredit_val_tbl =>          OE_Order_PUB.G_MISS_LINE_SCREDIT_VAL_TBL,
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p_Lot_Serial_val_tbl =>          OE_Order_PUB.G_MISS_LOT_SERIAL_VAL_TBL,
p_old_Lot_Serial_val_tbl =>          OE_Order_PUB.G_MISS_LOT_SERIAL_VAL_TBL,
p_action_request_tbl     =>          OE_Order_PUB.G_MISS_REQUEST_TBL,
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x_header_val_rec =>          x_header_val_rec,
x_Header_Adj_tbl =>          x_Header_Adj_tbl,
x_Header_Adj_val_tbl =>          x_Header_Adj_val_tbl,
x_Header_price_Att_tbl =>          x_Header_price_Att_tbl,
x_Header_Adj_Att_tbl =>          x_Header_Adj_Att_tbl,
x_Header_Adj_Assoc_tbl =>          x_Header_Adj_Assoc_tbl,
x_Header_Scredit_tbl =>          x_Header_Scredit_tbl,
x_Header_Scredit_val_tbl =>          x_Header_Scredit_val_tbl,
x_line_tbl =>          x_line_tbl,
x_line_val_tbl =>          x_line_val_tbl,
x_Line_Adj_tbl =>          x_Line_Adj_tbl,
x_Line_Adj_val_tbl =>          x_Line_Adj_val_tbl,
x_Line_price_Att_tbl =>          x_Line_price_Att_tbl,
x_Line_Adj_Att_tbl =>          x_Line_Adj_Att_tbl,
x_Line_Adj_Assoc_tbl =>          x_Line_Adj_Assoc_tbl,
x_Line_Scredit_tbl =>          x_Line_Scredit_tbl,
x_Line_Scredit_val_tbl =>          x_Line_Scredit_val_tbl,
x_Lot_Serial_tbl =>          x_Lot_Serial_tbl,
x_Lot_Serial_val_tbl =>          x_Lot_Serial_val_tbl,
x_action_request_tbl     =>          x_action_request_tbl,
--For bug 3390458
p_rtrim_data => 'N',
p_validate_desc_flex => 'Y' -- bug4343612
COMMIT;
if x_msg_count > 0 then
for l_index in 1..x_msg_count loop
x_msg_data := oe_msg_pub.get(p_msg_index => l_index, p_encoded => F);
PRINT('x_msg_data: '||x_msg_data);
end loop;
end if;
-- Check the return status
if x_return_status = FND_API.G_RET_STS_SUCCESS then
PRINT('success');
else
PRINT('failure');
end if;
PRINT('x_return_status: '||x_return_status);
PRINT('x_msg_count: '||x_msg_count);
PRINT('x_msg_data: '||x_msg_data);
PRINT('x_header_val_rec: '||x_header_val_rec.accounting_rule);
PRINT('x_header_rec header_id: ' ||x_header_rec.header_id);
PRINT('x_header_rec order_number: ' ||x_header_rec.order_number);
PRINT('x_header_rec ship_to_org_id: ' ||x_header_rec.ship_to_org_id);
PRINT('x_header_rec payment_term_id: ' ||x_header_rec.payment_term_id);
PRINT('x_header_rec order_source_id: ' ||x_header_rec.order_source_id);
PRINT('x_header_rec order_type_id: ' ||x_header_rec.order_type_id);
PRINT('x_header_rec price_list_id: ' ||x_header_rec.price_list_id);
PRINT('x_header_rec invoicing_rule_id: ' ||x_header_rec.invoicing_rule_id);
PRINT('x_header_rec accounting_rule_id: ' ||x_header_rec.accounting_rule_id);
PRINT('x_header_rec org_id: ' ||x_header_rec.org_id);
PRINT('x_header_rec sold_to_org_id: ' ||x_header_rec.sold_to_org_id);
PRINT('x_header_rec invoice_to_org_id: ' ||x_header_rec.invoice_to_org_id);
PRINT('x_header_rec salesrep_id: ' ||x_header_rec.salesrep_id);
PRINT('x_header_rec invoice_to_org_id: ' ||x_header_rec.invoice_to_org_id);
PRINT('x_header_rec operation: ' ||x_header_rec.operation);
PRINT('x_header_rec transactional_curr_code: ' ||x_header_rec.transactional_curr_code);
PRINT('x_header_rec orig_sys_document_ref: ' ||x_header_rec.orig_sys_document_ref);
PRINT('x_header_rec request_date: ' ||x_header_rec.request_date);
PRINT('x_header_rec conversion_rate_date: ' ||x_header_rec.conversion_rate_date);
PRINT('x_header_rec last_update_date: ' ||x_header_rec.last_update_date);
PRINT('x_header_rec ordered_date: ' ||x_header_rec.ordered_date);
PRINT('x_header_rec creation_date: ' ||x_header_rec.creation_date);
PRINT('x_header_rec created_by: ' ||x_header_rec.created_by);
END;
It is throwing the following Error.
SQL> exec TEST_PROC;
x_msg_data: ORA-01403: no data found in Package OE_ORDER_WF_UTIL Procedure
Create_HdrWorkItem
x_msg_data: User-Defined Exception in Package OE_ORDER_WF_UTIL Procedure
Start_HdrProcess
failure
x_return_status: U
x_msg_count: 2
x_msg_data: User-Defined Exception in Package OE_ORDER_WF_UTIL Procedure
Start_HdrProcess
x_header_val_rec: Immediate
x_header_rec header_id: 156408
x_header_rec order_number: 64097
x_header_rec ship_to_org_id: 1425
x_header_rec payment_term_id: 4
x_header_rec order_source_id: 0
x_header_rec order_type_id: 1437
x_header_rec price_list_id: 1000
x_header_rec invoicing_rule_id: -2
x_header_rec accounting_rule_id: 1
x_header_rec org_id: 204
x_header_rec sold_to_org_id: 1290
x_header_rec invoice_to_org_id: 1424
x_header_rec salesrep_id: 1006
x_header_rec invoice_to_org_id: 1424
x_header_rec operation: CREATE
x_header_rec transactional_curr_code: USD
x_header_rec orig_sys_document_ref: OE_ORDER_HEADERS_ALL156408
x_header_rec request_date: 02-APR-09
x_header_rec conversion_rate_date:
x_header_rec last_update_date: 02-APR-09
x_header_rec ordered_date: 02-APR-09
x_header_rec creation_date: 02-APR-09
x_header_rec created_by: 13615
Any help on this would be appreciated.
I am using R12..

Pl see if MOS Doc 117313.1 (Booking Order from Order Capture Errors at OE_ORDER_WF_UTIL) can help
HTH
Srini

Error while crating Sales Order using ALE-IDoc?

Hi all,
I have developed an ALE-Idoc interface to create Sales Order automatically When the user created a purchase order. It is working fine since past two months.
But now one SO is not created and the error message in Inound idoc is 'Sales Area not defined' message no V1316.
The material used in Po creation is created recently and using first time . i am expecting the problem is with in this material because the PO's created based on other materials is still creating the SO successfully.
Please help me in solving this problem?
Thanks,
Vamshi.

Hi shan ,
Thanks for you reply. The sales area for customer and vendor is maintained in VOE2 and taking correctly for other materials except for the new material.
Also in Inbound IDoc which contains the error is having correct sales area in it's segment . But showing that in the error message as 'sales area & & & is not defined' here the sales area is wrong one it is dispalying.
so please help me on identifying the problem?
Thanks,
vamshi.

Error while creating sales order using SD_SALESDOCUMENT_CREATE

Hello All,
We are using to SD_SALESDOCUMENT_CREATE function module to create sales order it is working fine for single material.
When we try to create sales order with multiple matearials we ended up with the following errors
SALES_HEADER_IN has been processed successfully
000000
VBAKKOM
Internal error in communication between configuration and sales doc.CONFIGURATION_PROCESSING
000000
CONFIGURATION_PROCESSING
Error in SALES_ITEM_IN 000010
000000
VBAPKOM
Internal error in communication between configuration and sales doc.CONFIGURATION_PROCESSING
000000
CONFIGURATION_PROCESSING
Error in SALES_ITEM_IN 000020
000000
VBAPKOM
SALES_ITEM_IN has been processed successfully
000000
VBAPKOM
Could any one help me out to resolve this issue.
Thanks in advance....
Cheers,
Harsha

Hello,
Looking at BAPI errors. It looks like you are trying to create sales order with variant configuration.
Check Below SAP Note.
900380 - Configurable items in the SD process (idocs & bapis)
Regards,
Sameer

Error while uploading Reconnection Order using Emigall object DISC_RCORD

Hello
I am using DISC_RCORD object for upload of Emigall tool.While Debugging I found that the FM 'ISU_O_DISCDOC_MAINTAIN_DARK' is throwing error.It is throwing error because it is not getting value for x_discacttime and x_set_commit_work in runtime.But I am passing Value for both the fields.Please help me out.

Hi,
Thanks for your reply.....I have fixed this error....Earlier I was not populating one field value..... in debugging I found that and fixed.

Getting Error while creating multiple Orders using Sales order Create BAPI

Hi,
I am trying to create 2 orders thru the Sales order create BAPI before I commit and save the orders. The Orders are getting created and the BAPI is coming back with success, but it is not setting the system status on the line items of the 1st order. So when I try to cancel the line items on the first order I get the error 'No status object is available for SDI 4924/10' . I would really appreciate if anyone has encountered such error before and could help me out with the reason for this error and the possible solution.
Thanks in advance,
David.

Hi,
Check the following link:
http://www.sap-img.com/bapi.htm
Regards,
Bhaskar

Error while creating return order(Complaint) in IC web client

Hi SAP Experts,
I am getting following Error while creating return order(Complaint) in IC web client.
Error when processing your request
What has happened?
The URL http://sapcrd.comfort.com:8000/sap/bc/bsp/sap/crm_ic/default_delta.do was not called due to an error.
Note
The following error text was processed in the system CRD : Exception condition "NON_EXISTING_HANDLE" raised.
The error occurred on the application server sapcrd_CRD_00 and in the work process 2 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Function: PRC_PD_HEAD_ADD_COND of program SAPLPRC_PRICING_API
Function: CRM_PRIDOC_UPDATE_EC of program SAPLCRM_PRIDOC_COM_EC
Form: EXECUTE_CALLBACKS_PLANNED of program SAPLCRM_EVENT_OW
Function: CRM_EVENT_SET_EXETIME_OW of program SAPLCRM_EVENT_OW
Function: CRM_ORDER_COMPLETE_SINGLE_OW of program SAPLCRM_ORDER_OW
Function: CRM_ORDER_MAINTAIN_SINGLE_OW of program SAPLCRM_ORDER_OW
Function: CRM_ORDER_MAINTAIN_MULTI_OW of program SAPLCRM_ORDER_OW
Function: CRM_ORDER_MAINTAIN of program SAPLCRM_ORDER_API
Method: IF_EX_ORDER_SAVE~PREPARE of program ZCL_IM_PRICE_ADJUSTMENT=======CP
Method: IF_EX_ORDER_SAVE~PREPARE of program CL_EX_ORDER_SAVE==============CP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system CRD in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server sapcrd_CRD_00 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 2 in transaction ST11 on the application server sapcrd_CRD_00 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 330 -u: VORUSX -l: E -s: CRD -i: sapcrd_CRD_00 -w: 2 -d: 20080324 -t: 021723 -v: RABAX_STATE -e: RAISE_EXCEPTION
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
Maximum points will be awarded for useful information.
Thanks,
Rony

Hi,
I notice there is a Z class being called.
Method: IF_EX_ORDER_SAVE~PREPARE of program ZCL_IM_PRICE_ADJUSTMENT=======CP
You should check this customized class.
Cheers,
cady.

Error while processing sales order as factory calendar missing.

"factory calendar missing or error in factory calendar".iam getting this error while processing sales order even though i have assigned it to shipping point and plant and sales org.

Hi Malik, How are you? I'm sorry to trouble you,
Let me introduce, I'm Daniel, and I saw your fantastic asnwer in
the topic "How to update Factory Calendar in SRM", and might I have the same
problem. It's with the "factory calendar".
In transaction va02 when I choose a Delivery Date, and I sent it to process, as
a result in the "shipping tab" it calculated to the first item one date, and to
the rest one date different. I don't know What it happen?
I debugged the program and I saw that to the first item use to calculate the
date is the function 'APO_SCHEDULING', and to the rest item use
'SD_SCHEDULING', and until here I come.
How can I do to what the dates calculated are the same? or What would be the
problem?
I need the dates calculated are equal.
I looked at it's using two "factory calendar" which are "J4" and "C2". Is this
correct?
Thanks In Advance,
My best regards,

ABAP dump Error while creating service order in PCUI.

Hi Experts,
                 We are getting following ABAP dump error while creating service order in PCUI which is working fine in GUI.
Runtime Errors         RAISE_EXCEPTION
Date and Time          02.01.2008 14:55:38
Short text
Exception condition "TYPE_NOT_FOUND" raised.
What happened?
The current ABAP/4 program encountered an unexpected
situation.
What can you do?
Note down which actions and inputs caused the error.
To process the problem further, contact you SAP system
administrator.
Using Transaction ST22 for ABAP Dump Analysis, you can look
at and manage termination messages, and you can also
keep them for a long time.
Error analysis
A RAISE statement in the program "CL_CRM_ELEMDESCR==============CP" raised the
exception
condition "TYPE_NOT_FOUND".
Since the exception was not intercepted by a superior
program, processing was terminated.
Short description of exception condition:
For detailed documentation of the exception condition, use
Transaction SE37 (Function Library). You can take the called
|    function module from the display of active calls.
We have added custom fields in the service application. these custom fields with Z-structure & data elements are included in BSP structure CRMT_BSP_SRV_OIC_SRCHRES in development system.But the same Z structure & custom fields are exist in the production system but not included in BSP Structue CRMT_BSP_SRV_OIC_SRCHRES.
This may be the reason resulting this ABAP dump error in PCUI while creating Service order.
How these Z structures can be included in the BSP Structure CRMT_BSP_SRV_OIC_SRCHRES in production system?
Helpful answers would be rewrded max points as it is high priority issue.
Regards,
Basavaraj Patil

Hi Thirumala,
Thnaks for the reply.
            I have enhanced service application using transaction EEWB to add new custom fields. these fields are there in Z structure created by the system in production system. All the transports are moved to target system. Problem is that Z structure( contains custom fields) created while doing EEWB is not included in BSP structure.
I f transports are missed to move to target system, Is there any other alternative to solve this problem?
Regards,
Basavaraj Patil

Error While Closing the order???

Hi Experts,
I am facing error while closing maintenance order.
can anyone provide me the solution.
please find the attachment and do the needful.
Thanks & Regards,
Sunil Boya

Hi Sunil,
As I do not have much exposure to this area, I would suggest you to:
1. See this thread Can not Close Orders for which Period is closed? | SCN
and go through the answer of Paul Meehan
2. Search Google with String 'SAP message CO688' . you will find several useful SCN links on the subject.
3. Wait for Experts answers to this thread.
Jogeswara Rao K

Commit error while transferring Sales order Document to GTS

Hello,
We faced a transfer error while transferring sales order document to GTS.
When I debugged the code function /SAPSLL/API_6800_SYNCH is called. In this function, /SAPSLL/CUHD_MAINTAIN_SINGLE is called with parameter lv_no_commit = 'X'. When I checked why its value is 'X', I saw that if the RFC destination and the current system are the same, then lv_no_commit = 'X', (means if the R3 and the GTS are in the same server, same client.) In debug mode I set the value of lv_no_commit to space, and then it works. It creates the GTS document.
We are also transferring billing documents and it works fine. When I checked what is the difference between transferring sales order document and transferring Billing document, I saw that in the transferring billing document there is another function is called /SAPSLL/API_6800_CSD_SYNCH, and it's calling parameters(in background, as seperate unit) are different from calling parameters of /SAPSLL/API_6800_SYNCH. You can see the difference below.
For sales document transfer :
    CALL FUNCTION '/SAPSLL/API_6800_SYNCH'
      DESTINATION cs_transfer-rfc_dest
For billing document transfer :
    CALL FUNCTION '/SAPSLL/API_6800_CSD_SYNCH'
      IN BACKGROUND TASK
      DESTINATION cs_transfer-rfc_dest
      AS SEPARATE UNIT
So my question is, do you think is it a sap standard program error, or is there any suitable settings in the customizing or SM59 to fix this error?
Thanks in advance
Serhat
Edited by: Serhat Dirihan on Jan 22, 2009 11:46 AM

Dear Serhat,
I don't think this is an RFC problem or an error. But you wrote:
When I checked why its value is 'X', I saw that if the RFC destination and the current system are the same, then lv_no_commit = 'X', (means if the R3 and the GTS are in the same server, same client.)
It is impossible to have GTS and R/3 on the same system and same client. At least the client should be different. So try to check why the call is performed like that.
Balazs

Error while compiling the composite through custom ant script

Hi,
I am getting the following error while compiling the composite through custom built ant scripts which are intern call the ant-sca-package.xml. And the composite is created by upgrading the 10g bpels. But the same composite is successfully compiling from Jdeveloper (11.1.1.4).
oad of wsdl "oramds:/soa/shared/workflow/NotificationService.wsdl" failed
oracle.fabric.common.FabricException: Error in getting XML input stream: oramds:/soa/shared/workflow/NotificationService.wsdl: oracle.mds.exception.MDSException: MDS-00054: The file to be loaded oramds:/soa/shared/workflow/NotificationService.wsdl does not exist.
     at oracle.fabric.common.metadata.MetadataManagerImpl.getInputStreamFromAbsoluteURL(MetadataManagerImpl.java:280)
     at oracle.integration.platform.common.MDSMetadataManagerImpl.getInputStreamFromAbsoluteURL(MDSMetadataManagerImpl.java:555)
     at oracle.fabric.common.metadata.MetadataManagerImpl.getDocumentAsInputStream(MetadataManagerImpl.java:159)
     at oracle.integration.platform.common.MDSMetadataManagerImpl.getDocumentAsInputStream(MDSMetadataManagerImpl.java:417)
     at oracle.fabric.common.wsdl.WSDLManager.loadWSDL(WSDLManager.java:241)
     at oracle.fabric.common.wsdl.WSDLManager.loadWSDL(WSDLManager.java:304)
     at oracle.soa.scac.ValidateComposite.loadWSDLs(ValidateComposite.java:934)
     at oracle.soa.scac.ValidateComposite.doValidation(ValidateComposite.java:491)
     at oracle.soa.scac.ValidateComposite.run(ValidateComposite.java:150)
     at oracle.soa.scac.ValidateComposite.main(ValidateComposite.java:135)
Caused by: java.io.IOException: oracle.mds.exception.MDSException: MDS-00054: The file to be loaded oramds:/soa/shared/workflow/NotificationService.wsdl does not exist.
     at oracle.mds.internal.net.AbstractOraMDSURLConnection.getPDocStream(AbstractOraMDSURLConnection.java:388)
     at oracle.mds.internal.net.AbstractOraMDSURLConnection.getInputStream(AbstractOraMDSURLConnection.java:176)
     at oracle.mds.internal.net.OraMDSURLConnection.getInputStream(OraMDSURLConnection.java:67)
     at java.net.URL.openStream(URL.java:1010)
     at oracle.fabric.common.metadata.MetadataManagerImpl.getInputStreamFromAbsoluteURL(MetadataManagerImpl.java:276)
     ... 9 more
Caused by: oracle.mds.exception.MDSException: MDS-00054: The file to be loaded oramds:/soa/shared/workflow/NotificationService.wsdl does not exist.
     at oracle.mds.internal.net.AbstractOraMDSURLConnection.getPDocStream(AbstractOraMDSURLConnection.java:339)
And in the following blog, its recommended to check for the adf-config.xml. But when upgrading the bpels from 10g to 11.1.1.4, I don't see any such file created by Jdeveloper.
http://orasoa.blogspot.com/2010/08/ant-and-mds-composite-compile-error.html
Not sure if I am missing some properties to add in by custom script while compiling.
Thanks
Sree
Edited by: Sree on Jul 4, 2011 7:25 AM

Hi Hussain,
Thanks for the reply.
Were you able to compile the form at the client side successfully?
1) Were you able to compile the form at the client side successfully?:
Ans: Yes, I was able to compile the form successfully at client side.
2) Are you logged in as applmgr user? Have you sourced the application env file before compiling the form?
Ans: No, I have not logged by applmgr user, i am using my own login. Yes I have sourced the application env file before compiling the form
3) What does "echo $FORMS_PATH" return?
Ans: echo $FORMS_PATH on server gives this path
/u01/app/EBS00/apps/apps_st/appl/au/12.0.0/resource:/u01/app/EBS00/apps/apps_st/appl/au/12.0.0/resource/stub
Can you please advise?
Thanks,

Intermittent errors while configuring a model in custom ui: P_3040383 :4 No

Hi All,
We have implemented custom configurator in our company. It was working fine, but from last one year we are getting some intermittent error while configuring an item from custom ui.
All errors look like this.
P_3040383 : No such variable defined
This number P_3040383 changes every time.
This is an intermittent issue. To replicate this issue we need to keep on trying to configure an item with same options. After trying 2-3 time this error occurs. We are facing this issue in all the models we are using. Please help and let us know how to find the root cause of the issue.
Thanks
Anil Chamoli
Edited by: 950124 on Jul 31, 2012 4:36 PM

Hi Hussein,
I tried to capture the runtime exception in jserv.log file and found that most of the time it throwing error in below code.
ioption.getState()
another piece of code that is throwing same error.
IRuntimeNode iruntimenode1 = statusinfo.getNode();
IRuntimeNode iruntimenode2 = iruntimenode1.getParent();
int j = iruntimenode1.getType();
I also got below exception but it is very rare.
oracle.apps.cz.cio.LogicalRuntimeException: Fatal Logic Error: P_1964 :4 No such variable defined
I am not able to understand why same code shows two different behavior for same set of data.
Please give me some idea so that i can work in right direction.
Thanks
Anil Chamoli

Error while raising a invoice using VF01

Hi,
I am getting an error while raising a invoice using VF01.
Error as follows
RV_MESSAGE_UPDATE
Update was terminated
System ID....   TIP
Client.......   300
User.....   user1
Transaction..   VF01
Update key...   E66E6454075548D8922BAC091E81F0CB
Generated....   18.07.2007, 18:57:38
Completed....   18.07.2007, 18:57:38
Error info...   TD 443: WRITE_FORM
Pls help
Points will be rewarded.
Thanks

Hi,
This is an ABAP short dump. If you go through the error log, there will be a section where in you can see > What caused the problem.
Try to analyze this log and you can find a solution. Probably, you can also check whether there is any OSS note with this error message.
Thanks
Murali.

Error while placing an order using custom shipping group

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