Error while saving Report output-Authentication failed

Hi All,
For the client system there is a customization report with output of html format. it can't display all with the error message
unable to open the internet site. http://<site:port>/OA_CGI/FNDWRR.exe?temp_id=<temp_id>*
operation aborted*
if user choose to "save as" , it will back with error message
Authentication failed*
Can anyone here give me some guide?
Best Regards,
Chelsea

Refer Note 184154.1
Regards,
Srini

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