Error with Preferences in Financial Reports on workspace

Hi,
I am unable to open Financial Reporting through workspace(File->Preferences->Financial Reports)
Here is the error in popup window
Handler:'com.hyperion.reporting.web.common.HRPrefrsHandler' not found for module with id: reporting HRPrefs
Here my Query is
1. does the issue resolved if we add ip and FR server name in Host file(windows)
or
2. it may be any issue with Firewall or Browser( i'm using IE8 with Hyperion Workspace v11.1.1.1)
Could any one please help me on this..
Thanks
para
Edited by: 904472 on Jan 30, 2012 5:22 AM

This means that workspace cannot connect to financial reporting through your web server.
Check that Financial reporting web service is up.
Direct to the JVM
http://svr:8200/hr (svr is where your financial reporting web service is installed)
Through the web server:
http://ohssvr:19000/hr
If the first link does not work check the logs to your financial reporting web service (user_projects\domains search *.log for Financial Reporting)
If the second does not come up, maybe reconfigure your web server using the Oracle Config tool.
Also, make sure you are coming into workspace using port 19000 (through the web and not through the jvm port 45000)
Nick

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hi,
maintain ports in xi system with naming convention <SAP(system id of R/3 )>EX: SAPSR3,and assign proper RFC destination to it...and in the same way do it in R/3 system
Check note 838560 for "RFC_ERROR_SYSTEM_FAILURE "
and Depending on what database you use check the database logs.
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http://help.sap.com/saphelp_erp2005/helpdata/en/ca/115e4088dc0272e10000000a155106/frameset.htm
http://help.sap.com/saphelp_erp2005/helpdata/en/f6/daea401675752ae10000000a155106/frameset.htm
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Hi,
Im getting the below error while running the financial report in the workspace in HTML mode.
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Hi,all:
I open the Financial report in workspace,it prompts an error windows.Waring message as follow:
Thu Oct 15 11:10:57 2009]Local////Error(1051293) Login fails due to invalid login credentials.
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Hi Aparna,
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Error with Preferences in Financial Reports on workspace

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