Error. your computer must be running a supported version of Microsoft Visio and a browser that supports opening files directly from Visio Web Access.

I have the following inside my SharePoint server 2013 :-
EnterPrise Wiki site collection.
i have both "Excel services Application "& "Visio Graphics Service" running correctly.
The problem i am facing is as follow:-
when a user click on an Excel sheet or Visio document , it will be shown inside the browser without any problem.
but if the user click on "Open in Visio" OR "Open in Excel" links inside the browser, they will get the following errors:-
Sorry, but to open this workbook, your computer must be running a supported version of Microsoft Excel and a browser that supports opening files directly from Office Web Apps.
To open this document, your computer must be running a supported version of Microsoft Visio and a browser that supports opening files directly from Visio Web Access.
I have the following settings inside my PC:-
Office 2010 for Excel, word, power point,etc.
Visio 2013.
i have disabled SharePoint foundation support for office 2013
Can anyone advice on this please?

Hi,
Please try to reset the Internet Explorer settings or open Internet Explorer in In-Private browsing and then check if this issue occurs.
If the issue persists, please try to access SharePoint in another computer with Office 2013 and then check if this issue occurs. Or repair Office and restart your server.
Here is a blog about the same issue for you to take a look at:
http://sharepointexit.blogspot.com/2013/12/sorry-but-to-open-this-workbook.html
Best Regards
Dennis Guo
TechNet Community Support

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