Caution: Your computer is currently running on battery power.......

HP G72-227wm Notebook PC
WIN 7
Pentium Dual Core CPU
64 bit OS.
Had HD failure, could'nt perform recovery. Contacted HP and ordered Recovery Disc.
Disc arrived today, Bought a new HD as well as a Battery.
Put new HD and Battery in the computer as well as Disk 1 of the recovery disc set.
Computer starts, brought up loading windows, recovery manager came up, then........
Caution: Your computer is currently running on battery power. This process requires the computer to be plugged into AC power. Plug your computer into AC power. and then click OK to continue.
Of course the computer is plugged in, I have switched the power outlet 3 times. When the AC power is unplugged there is no light next to the AC port. AC power in port, White light then orange.
HP tech says thats because its CHARGING the battery.
****side note- after being on the charger the light is now constant white. Assuming the new battery is now completly charged.****
I have tried the following sequences with the tech:
Unplug>take battery out>plug the computer in with Disc 1 from the recovery set>restart> Same Caution:
Unplug>take battery out>hold battery power button for 40 seconds>re-insert the battery>plug the computer in with Disc 1 from the recovery set>restart>Same Caution:
After a considerable amount of time on the phone the tech says that my computer is obsolete and no longer serviceable by HP and advised taking it to a local computer shop.
This was not an issue before the HD failure. I hope someone can assist.
Thanks
This question was solved.
View Solution.

Hi @mbaysfpd ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue of the HP G72-227WM Notebook giving you the error message your computer needs to connected to the AC adapter.
Could it be possible that when you replaced the HDD you accidentally loosened the connector inside the notebook to the Ac adapter?
Is it loose or wiggles? It could need to be soldered again.
You could look at this post it might have something in it that might help.
Please let me know how things go.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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