Errors connecting from windows

i try and connect from windows and it gives me this:
[2006/10/24 21:39:25, 0] pdbods.c:odssamgetsampwnam(2327)
odssam_getsampwnam: [0]getsam_recordattributes dsRecTypeStandard:Users no account for 'XXXX'!
funny thing is, if i connect using ADMIN and enter propper password, it works fine
it seems windows is trying to autofill the username (that is logged into windows) in the XXX field, and it doesn't match the server's account name.
thanks in advance!!

We're having something similar to this where Entourage users are apparently handing off the incorrect user name and password and thereby disabling their Apple user account on our mail/webmail OSX server.
I don't know how to stop the accounts from being disabled, nor do I know when the user has been automatically disabled by the server. We only know when the customer contacts us (which can't be by email).
This has already cost us some accounts and business.
Users who are not Windows or who are not using Entourage are having no problem. Since the problem also happens with Mac Entourage users, it may have more to do with Entourage than Windows.
Anyone know how to set the authentification of OSX or Entourage to be more friendly?

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    Note that this WAS working correctly for some time. I updated to Server 10.4.4 a while back. I don't think my single Windows user has accessed since the update. I'm trying add a new Windows user now and he can't connect because of this problem.
    Please point me to a document to help me correctly configure this.

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