ErrSystemError-ct-sensorApp.463 not responding on ASA-SSM-10

Hello,
I got following error message when login into IPS over IDM, after error is displayed IDM is closing.
errSystemError-ct-sensorApp.463 not responding, please check system processes
- The connect to the specified Io::ClientPipe failed.
SSH login works, when using CLI following health statistics are available:
sensor# show health
Overall Health Status                                               Red
Health Status for Failed Applications                         Red
Health Status for Signature Updates                         Yellow
Health Status for License Key Expiration                   Green
Health Status for Running in Bypass Mode                Red
Health Status for Interfaces Being Down                   Green
Health Status for the Inspection Load                      Green
Health Status for the Time Since Last Event Retrieval   Green
Health Status for the Number of Missed Packets          Green
Health Status for the Memory Usage                      Not Enabled
Health Status for Global Correlation                    Green
Health Status for Network Participation                 Not Enabled
Security Status for Virtual Sensor sensor-int    Green
Security Status for Virtual Sensor vs0           Green
Do you have any idea why IPS crashed ?
ASA-SSM-10 is installed into ASA 5510.

Hello,
I have the sem problem since sveral days, I found the following workaround on our environement. Working since 5hours.
Hope it helps.
Regards.
IDSM-2 Sensor Module - errSystemError -ct-sensorApp.XXX not responding, please check system processes - The connect to the specified Io::ClientPipe failed.
Symptom:
When attempting to access an IDSM-2 sensor via its GUI (IDM) or via IME (IPS Manager Express), an error such as the following is encountered:
"errSystemError -ct-sensorApp.XXX not responding, please check system processes - The connect to the specified Io::ClientPipe failed."
Additionally, review of the 'show version' command output indicates the AnalysisEngine (sensorApp process) to be "Not Running".
Conditions:
IDSM-2 sensor module running 7.0(x) software release. Global Correlation Inspection feature enabled (On). A 'show tech' command output includes a sensorApp process core containing lines similar to the following:
cat /usr/cids/idsRoot/core/sensorApp/core.txt
/usr/cids/idsRoot/bin/sensorApp(_ZN3Cid3Rep9RepIpData13ApplyIpUpdateEPKcPNS0_8RepScoreE+)
Solution:
This problem is tracked as defect CSCti79423. It can be encountered on the IDSM-2 platform when a Global Correlation Update occurs. A fix for this is currently planned for inclusion in the next 7.0 release (7.0(6)).
In the interim, the only workaround to ensure that the sensor does not re-encounter this defect is to disable Global Correlation Inspection (Updates) as such:
sensor# conf t
sensor(config)# service global-correlation
sensor(config-glo)# global-correlation-inspection off
sensor(config-glo)# exit
Apply Changes?[yes]: yes
After making the above configuration change, a reboot of the affected IDSM-2 sensor module should restore it to service:
sensor# reset

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Cisco IPS Error -- errsystemerror-ct-sensorapp.333 not responding

Hi Team,
I am getting the below error while accessing IDM. I rebooted the device, after some times i get the same type of messages..
error connecting to sensor + failed to load sensor. errsystemerror-ct-sensorapp.333 not responding. please check system processes- the connect to the specified lo::clientpipe failed.
Will be appreciated for the quick reply on priority...
regards
Rajesh

Hi,
Pls find the below show version..
Looks like all the processes are running..
Application Partition:
Cisco Intrusion Prevention System, Version 5.1(5)E1
Host:
Realm Keys key1.0
Signature Definition:
Signature Update S323.0 2008-03-24
Virus Update V1.2 2005-11-24
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Platform: IPS-4240-K9
Serial Number: xxxxxxxxxxxx
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system is using 17.4M out of 29.0M bytes of available disk space (60% usage)
application-data is using 44.1M out of 166.8M bytes of available disk space (28%
usage)
boot is using 35.3M out of 68.6M bytes of available disk space (54% usage)
MainApp 2007_FEB_02_15_58 (Release) 2007-02-02T16:04:00-0600 Runn
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AnalysisEngine 2007_FEB_02_15_58 (Release) 2007-02-02T16:04:00-0600 Runn
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CLI 2007_FEB_02_15_58 (Release) 2007-02-02T16:04:00-0600
Upgrade History:
* IPS-K9-sp-5.1-5-E1 10:28:00 UTC Fri Feb 02 2007
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Recovery Partition Version 1.1 - 5.1(5)E1

Cisco ips 4200 - errsystemerror-ct-sensorapp.443 not responding

Hi team,
Does anyone have come across the below error while accessing the cisco ips 4200 running with 7.0 version. The Gui closes automatically after this message.
errsystemerror-ct-sensorapp.443 not responding, clientpipe failed.
regards()

Problem resolved by rebooting the device.. It is documented in cisco.
http://www.cisco.com/en/US/products/hw/vpndevc/ps4077/products_qanda_item09186a008025c533.shtml
When I attempt to log in to IPS, I receive this error message:
errSystemError-ct-sensorAPP.450 not responding, clientpipe failed
. How can I resolve this error?
A. In order to resolve this error, use the reset command in order to reboot the IPS.
Rate of this was helpful...

Error: getAnalysisEngineStatistics:ct-sensorApp.26277 not responding

One of my customers has IPS-4240-K9   and facing issue with follwing error
Output from show statistics analysis-engine
Error: getAnalysisEngineStatistics : ct-sensorApp.26277 not responding, please check system processes - The connect to the specified Io::ClientPipe failed.
Output from show statistics anomaly-detection
Error: getAnomalyDetectionStatistics : ct-sensorApp.26277 not responding, please check system processes - The connect to the specified Io::ClientPipe failed.
Analysis Engine is working fine as you can see under show version
MainApp            B-BEAU_2009_OCT_15_08_07_7_0_1_111   (Ipsbuild)   2009-10-15T08:09:06-0500   Running
AnalysisEngine     BE-BEAU_E4_2010_MAR_25_02_09_7_0_2   (Ipsbuild)   2010-03-25T02:11:05-0500   Running
CollaborationApp   B-BEAU_2009_OCT_15_08_07_7_0_1_111   (Ipsbuild)   2009-10-15T08:09:06-0500   Running
CLI                B-BEAU_2009_OCT_15_08_07_7_0_1_111   (Ipsbuild)   2009-10-15T08:09:06-0500
Can please someone help me to analysis the error.
Look forward for response.
Reagrds

Please find attached core.txt and version is
Output from show version
Application Partition:
Cisco Intrusion Prevention System, Version 7.0(2)E4
Host:
OS Version:             2.4.30-IDS-smp-bigphys
Platform:               IPS-4240-K9
Sensor up-time is 355 days.
Using 1482727424 out of 1984548864 bytes of available memory (74% usage)
Upgrade History:
IPS-sig-S492-req-E4.pkg   00:01:02 UTC Sun Jun 06 2010
Recovery Partition Version 1.1 - 7.0(2)E3
Look forward for your quick response.

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We have configure:
https://www.cisco.com//cgi-bin/front.x/ida/locator/locator.pl
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And/Or:
https://www.cisco.com/cgi-bin/front.x/ida/locator/locator.pl
And/Or:
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Any Ideas?

I am experiencing a similar issue currently with a new SSC-5 module. I am working with TAC, however reposne has been slow. I can see traffic with Wireshark for 198.133.219.25 but I never see the traffic for 198.133.219.243 that I was told to allow on the firewall. I also found it confusing that I need to create exceptions on the firewall for outbound traffic to these two IP addresses when I do not have to make any exceptions for any other outbound traffic.
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
Here is what I see:
IPS_Sensor# show stat host
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
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ASA-SSC-AIP-5 Analysis Engine Not Responding

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2 Questions:
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ErrSystemError-ct-sensorApp.463 not responding on ASA-SSM-10

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