ESR and ID login issue in Clustered SAP PI 7.3 environment

Hi PI Gurus,
We currently have issue for login in ESR and ID of PI 7.3 systems from desktop which is in customer VLAN.
Please find below status for PI systems :
Development and Quality PI systems as standalone : ESR and ID login works fine
Regression and Production PI systems as clustered : ESR and ID login does not work.
Client Java Web start version : 1.6
PI system JVM version : 1.6
Please find attached screenshot for error that we get while login.
Request you to provide your inputs to resolve this issue.
Thanks in Advance.
Regards,
Hanumant

Hi Pavan,
Thank you for details,
I checked hostname for all PI systems and FQDN are maintained for them in "hosts" file.
Also one more point, it shows exeception when clicked on ESR or ID links:
java.io.IOException: Authentication failure
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
    at java.net.HttpURLConnection.getResponseCode(Unknown Source)
    at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
Do you have any Idea which authentication is failing here?
Regards,
Hanumant

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