ESS Claims - Requested value Rs. 20000 is greater than balance eligibility

Dear All,
While Approving the ESS claims request getting a error message Requested value Rs. 20000 is greater than balance eligibility value 0.00.
Help in solving this issue.
Regards,
Potru.

Hi,
This is a correct error. Please check the balance amount in infty 45 for the particular loan type. The loan request should not exceed that.
Hope this helps
Regards
Roy

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