Problem in processing the ESS Claims work item in UWL

Question

Hi All,
After Employee raises the claim request ,work item is coming to Manager's UWL Inbox but the problem is it is not coming as a Hyperlink , it is not opening the approval window even if we click the item , it is not even coming as a hyperlink.
Please help.

Answer 1

Hi All,
I even checked the UWL XML content for Webflow connector.The particular Task ID for claims is registered there.CHeck the following .Do I have to add anything here?
<ItemType name="uwl.task.webflow.TS18900010.sap_R3%130" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchWebDynPro" executionMode="default">
      <ItemTypeCriteria systemId="sap_R3%130" externalType="TS18900010" connector="WebFlowConnector"/>
      <Actions>
        <Action name="launchWebDynPro" groupAction="" handler="SAPWebDynproLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
          <Properties>
            <Property name="WebDynproApplication" value="ClaimAdvanceRequest_IN"/>
            <Property name="WebDynproDeployableObject" value="sap.com/essinclaims"/>
            <Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>
            <Property name="openInNewWindow" value="yes"/>
            <Property name="display_order_priority" value="5"/>
          </Properties>
          <Descriptions default=""/>
        </Action>
      </Actions>
    </ItemType>
Please help.