Essbase calculation message

Hi
We see following happening in our essbase environment.
1. User submits data from a custom lock/send template.
2. The customised template also runs a calc after the lock/send from the same button.
When we look at the Application log on server logs we see that the calc is finished. But the Essbase Admin Services session manager still keeps showing the "calculate" session. This calculation session from EAS session manager window goes away only after a "network error" in the Application log on the server.
example:
[Mon Dec 13 05:02:32 2010]Local/REVFCST/REVFCST/glabalette/Error(1042013)
Network error [145]: Cannot Receive Data
Any idea why would this happen.
Thanks for your help.

==>This problem is encounterd only when users submit their data from Lock/Send template.
Call me crazy but I would focus my attention the lock&send template
Here are the questions that I would ask myself.
1) Does this sheet work for any users or do all have the problem?
2) Can I recreate the issue?
3) Reboot the pc, open only the lock&send template. Does the error still occur?
4) Does the code behind the button use the tool kit or the menu equivalents? i.e. do the functions begin with EssV or EssMenu?
5) can you display the return codes for the lock & send? What are they?
6) Look in the code and find the calc script name. Using the Essbase menu while in the template, Select lock, Send and then from the menu, calculate. Does this work?
7) What version of excel are you running? has there been an upgrade?
8) how big is the workbook? Workbooks corrupt over time. Do all users open the same book or do they have local copies?
9) In Excel, find the last cell that has ever had data in the sheet. If the last row is 65,000 then essbase may be waiting for Excel. Find this with Edit->Go To.., Special & then select last cell.
10)In the Essbase addin, check the message level. There may be a message that you are not seeing. Essbase->Options then global.
This list is off the top of my head & not in the order of importance, Sorry.
Dave

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