Even though my pop up blocker is engaged, I am constantly getting pop ups and being redirected to advertising sites! how do i end this commercial annoyance?
sometimes it happens when I click on links, and often windows will open in the background and I don't notice they are there until they begin their vocal ads!
Do not install MacKeeper (and how to uninstall it if you have):
https://discussions.apple.com/docs/DOC-6221
(Please note that references to the original developers, Zeobit, also now refer to Kromtech Alliance Corp, who acquired MacKeeper and PCKeeper from ZeoBit LLC in early 2013.)
Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up* as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home-solutions and here: http://www.opendns.com/technology/opendns-vs-google-public-dns/ )
and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
* as confirmed by: http://lifehacker.com/5835775/google-dns-and-opendns-users-are-getting-a-web-spe ed-boost
and Apple:
http://support.apple.com/kb/TS3408?viewlocale=en_US
but results may vary depending on where you are located.
If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Adware removal:
http://www.thesafemac.com/art/
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Tools > Options > Content > Block Pop-Up window
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Thanks very much, Cor-el. That worked perfectly!
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I've tried updating firefox, and installing new download managers but nothing is working.
Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode].
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
[http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
Safe mode disables the installed '''Extensions''', and themes ('''Appearance''') in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons'''. Hardware acceleration is also temporarily disabled - the manual setting is '''Tools''' > '''Options''' > '''Advanced''' > '''General''' > '''Use hardware acceleration when available'''. [https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel?as=u Options > Advanced]. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues. -
All my incoming calls are coming up as unknown, even though they are not blocked?
All my incoming calls are coming up as unknown, even though they are not blocked? Any help much appreciated!
We didnt Still happens to some numbers!
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I have a Mac and even though Flash (11.something) says it's installed, I still get messages (FB, youtube, pandora) saying I need the latest version (10 something). I have it!
If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 4.
1. If you're getting a "blocked plug-in" error, then from the menu bar select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch your browser.
2. Triple-click the line below to select it:
/Library/Internet Plug-Ins
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
3. Re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
4. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
5. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
6. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane. -
When I click on the "Get mail" icon, nothing happens even though I know there is mail. However, if I click on "send" and then go back to the Inbox, the emails start loading. What's going on?
Make sure your Mac's software is up to date.
Click your Apple menu top right in your screen.
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Hi bluegrandpanash,
Thanks for visiting Apple Support Communities.
If you backed up your iPhone to iCloud before updating the software, first try the steps under "Restore from an iCloud backup" in this article to recover your data:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Best Regards,
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how can iPhone videos sent to another iPhone be made clear like they were recorded even though it sent as a text. with iMessage it's clear but when it's not available the quality *****, how can I make a received vid clear again??? help
This is determined by your carrier. SMS/MMS is a poor man's email and by that I mean SMS/MMS has major restrictions and limitations compared to email but is a cash cow for cell phone carriers.
Upload the video to YouTube when connected via wifi and send the YouTube link via text. -
why does my iphone 4s gets really hot even though im not using it, battery drain's 2% every 5 minutes.. and its just in my pocket,. what will i do?
some thing is runnng in the back ground. Or your email is struck. Deleted all emails and reboot phone and add them one by one. Or your sim cards has problem. Replace sim card. If nothing works drain battery then recharge battery to 100% full charge.
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I can't get rid of the annoying and time wasting pop ups and ad pages that jump in front of the page I click on. I have blocked popups in Chrome and Safari as well as system preferences
You most likely installed adware along with something else you recently installed.
You can either follow Apple's manual instructions for removing it, or the free automated tool, AdwareMedic. -
Random Pop Ups and Redirects All Over the Place
I have a new macbook air and today I had random ads showing up everywhere. Earlier today I did download a program that was suppose to help me play old movies, or so I thought. I also am being redirected to random websites and other random sites appear in a new window. My firefox is on and I have pop up blocks checked. What do I do?!
Looks like you got one of the Malwares that are in the wild infecting Macs.
You can use the Adware Removal Tool available at http://www.thesafemac.com/art to remove it.
You might also consider installing Anti Virus software that also offers real time protection so that it will reduce the chances of you getting infected in the future.
I recommend installing avast! Free anti Virus for Mac for this. (http://www.avast.com) Avast does an excellent job at detecting Mac malware that is out there on the web. It can detect and block these before you run the installers. It will also catch the majority of Windows viruses that you may get in email so that you do not accidently forward them in mail to a Windows user.
When you 1st install this, you should run a scan of your computer, make sure that you set the Detail level to "Infections Only". Otherwise you may delete some files that may be needed by your system or other apps.
Just note that you should still be careful on the web even if you do have Anti Virus software installed. Even though the software may catch most malicious software some may get through. -
Pop-ups and new tabs opening when I try to browse
Hello
I'm having trouble with pop-ups and new tabs for 'Mackeeper' among others, launching themselves in Safari on my MacBook Air. This has only just started after having the laptop for 3 months.
Operating system: OS X 10.9.4 (13E28)
Speed: 1.4 GHz Intel Core i5
Storage capacity: 4 GB 1600 MHz DDR3
I have tried troubleshooting by looking in 'Extensions' but there's nothing to remove. I've also tried Forum Member Linc Davis' advice, but unfortunately that's not working either.
I've tried all of the suggestions below, but nothing's working. It is driving me bonkers, so if anyone can help I would be most grateful.
Thank you
Jess
Linc DavisJul 10, 2014 8:22 AM Re: ANNOYING MACKEEPER TABS AND POPUP ADS
Re: ANNOYING MACKEEPER TABS AND POPUP ADSin response to chickashnaz
You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(122872) -
My safari has random pop ups and opens new ad tabs
Hi there!
Ever since a few days I have some issues with random advertisements, pop-ups and my safari even opens up new tabs, when I open up another tab. It's really annoying and I read that it could be a virus that's constantly changing, so 'old' solutions might not be applicable anymore, so that is why I am opening a new discussion. Also, I read about firstly making a back-up, does this need to be done with an external hard drive?
Thanks so much in advance!
These are print screens of the pop upsThere is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
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