My safari has random pop ups and opens new ad tabs

Hi there!
Ever since a few days I have some issues with random advertisements, pop-ups and my safari even opens up new tabs, when I open up another tab. It's really annoying and I read that it could be a virus that's constantly changing, so 'old' solutions might not be applicable anymore, so that is why I am opening a new discussion. Also, I read about firstly making a back-up, does this need to be done with an external hard drive?
Thanks so much in advance!
These are print screens of the pop ups

There is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

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    This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • Random Pop Ups and Redirects All Over the Place

    I have a new macbook air and today I had random ads showing up everywhere. Earlier today I did download a program that was suppose to help me play old movies, or so I thought. I also am being redirected to random websites and other random sites appear in a new window. My firefox is on and I have pop up blocks checked. What do I do?!

    Looks like you got one of the Malwares that are in the wild infecting Macs.
    You can use the Adware Removal Tool available at http://www.thesafemac.com/art to remove it.
    You might also consider installing Anti Virus software that also offers real time protection so that it will reduce the chances of you getting infected in the future.
    I recommend installing avast! Free anti Virus for Mac for this. (http://www.avast.com)  Avast does an excellent job at detecting Mac malware that is out there on the web. It can detect and block these before you run the installers. It will also catch the majority of Windows viruses that you may get in email so that you do not accidently forward them in mail to a Windows user.   
    When you 1st install this, you should run a scan of your computer, make sure that you set the Detail level to "Infections Only". Otherwise you may delete some files that may be needed by your system or other apps.
    Just note that you should still be careful on the web even if you do have Anti Virus software installed. Even though the software may catch most malicious software some may get through.

  • I am getting pop-ups, and web pages are opening with "special offers." My yahoo mail has advertising covering the mail messages. This is new. What do I do?

    I am getting pop-ups, and web pages are opening with "special offers." My yahoo mail has advertising covering the mail messages. This is new. What do I do?

    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    SCAN WITH ALL PROGRAMS.
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • Pop-ups and new tabs opening when I try to browse

    Hello
    I'm having trouble with pop-ups and new tabs for 'Mackeeper' among others, launching themselves in Safari on my MacBook Air. This has only just started after having the laptop for 3 months.
    Operating system: OS X 10.9.4 (13E28)
    Speed: 1.4 GHz Intel Core i5
    Storage capacity: 4 GB 1600 MHz DDR3
    I have tried troubleshooting by looking in 'Extensions' but there's nothing to remove. I've also tried Forum Member Linc Davis' advice, but unfortunately that's not working either.
    I've tried all of the suggestions below, but nothing's working. It is driving me bonkers, so if anyone can help I would be most grateful.
    Thank you
    Jess
    Linc DavisJul 10, 2014 8:22 AM Re: ANNOYING MACKEEPER TABS AND POPUP ADS
    Re: ANNOYING MACKEEPER TABS AND POPUP ADSin response to chickashnaz
    You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

    Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
    (122872)

  • Prevent pop ups from opening in safari

    Despite I prevented pop ups from opening in Safari in preferences; they still keep popping up. I installed two add block extensions but in-vain.

    There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware.
    Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination  command-C:
    /Library/LaunchDaemons
    In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    A folder named "LaunchDaemons" may open. Look inside it for a file with a name of the form
              com.something.daemon.plist
    Here something is a variable word, which can be different in each case. It could be "cloud," "dot," "highway," "submarine," "trusteddownloads," or pretty much anything else.
    There may also be a file named
               com.something.helper.plist
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    Leave the LaunchDaemons folder open, and open the following folder in the same way:
    /Library/LaunchAgents
    In this folder, there may be a file named
              com.something.agent.plist
    where the word something is exactly the same as before.
    If you feel confident that you've identified these three files, back up all data, then drag the three files you found to the Trash. You may be prompted for your administrator login password. Close the windows and restart the computer.
    Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
    The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
    Open this folder:
    /Library/Application Support
    If it has a subfolder named just
               something
    (where something is the same word as before), drag that subfolder to the Trash and close the window.
    Don't delete the "Application Support" folder or anything else inside it.
    Finally, in this folder:
    /System/Library/Frameworks
    there may an item named exactly
                v.framework
    It's actually another folder, though it has a different icon. Drag it to the Trash and close the window.
    Don't delete the "Frameworks" folder or anything else inside it.
    If you didn't find the files or you're not sure about the identification, post what you found.
    If in doubt, or if you have no backups, change nothing at all.
    The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
    Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates (OS X 10.10 or later)
    or
              Download updates automatically (OS X 10.9 or earlier)
    if it's not already checked.

  • Inappropriate websites and now my computer has all these pop ups and ads.

    Younger cousin was on "xxx" websites and I need help stopping pop ups and ads from computer. Any solutions?
    It is on google chrome and my safari. Please help me figure out how to get this off my MacBook Air
    <Edited by Host>

    You may have installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • Safari pop ups and new windows

    Everytime I'm using safari a new window with a survey or competition will open. There are constant advertisements and every time I click on a link it opens a new window or 5 . I have already blocked pop ups and it's still happening. Hope someone can help as it's driving me crazy

    Alison,
    See -> http://www.reedcorner.net/eliminating-browser-redirects-and-advertisements/ - I'm sure that you'll find an answer there.
    Clinton

  • I downloaded Yosemite and now I have lots of pop ups and my safari isn't working correctly. How do I remove Yosemite?

    I downloaded Yosemite and now I have lots of pop ups and my safari isn't working correctly. How do I remove Yosemite?

    Click here and follow the instructions, or if desired, run Adware Medic; the second link is a direct download.
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  • My safari 7.1 don´t apply changes, so pop ups and allow indesirables webpages

    my safari 7.1 don´t apply changes, so pop ups and allow indesirables webpages  

    Try downloading and running:
    Adwaremedic: Removes all known adware from your Mac

  • Pop ups and ad pages that jump in front of the page I click on. I have blocked How to get rid of popups in Chrome and Safari as well as system preferences

    I can't get rid of the annoying and time wasting pop ups and ad pages that jump in front of the page I click on. I have blocked popups in Chrome and Safari as well as system preferences

    You most likely installed adware along with something else you recently installed.
    You can either follow Apple's manual instructions for removing it, or the free automated tool, AdwareMedic.

  • The content tab will not open on the options pannel so i can deal with pop ups and adds and its driving me nutts

    i get pop ups and ads and i am tired of it, and "Do these suggestions help" over and over again is not helping.

    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe Mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • I'm having issues Buying my ALBUM from iPhoto. I think Pop Ups and other issues (on my MAC) are blocking me from Ordering?

    I was able to BUY/ORDER an Album before. Last time was Feb. BUT since then I am having issues with annoying Sites that Pop Up when I click within a website that I'm on. i.e. Trip Advisor>another website will open and then another and then another! VERY Frustrating! I need the pop ups to run Netflix or other programs.
    1) I'm not sure this is the issue that is preventing me from Buying my Album?
    2) I tried to EXPORT my Album over to my iPad thru iCloud but it ONLY exports the individual jpegs.
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    Helpful Links Regarding Malware Problems
    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
    The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
    Fix Some Browser Pop-ups That Take Over Safari.
    Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
    Quit Safari
    Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
    Relaunch Safari
    If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
    This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

  • Pop-ups and possible virus?

    I'm using a MacBook Air purchased approximately 6 months ago.
    I just downloaded version 7.1.2 for safari tonight while trying to fix the problem.
    I watch movies and tv shows a lot that require new flash player installations and I believe this has to do with it.
    I think I downloaded a faulty install and now I have lots of pop-ups and I can't click anything on any website without an additional tab with a weird website or something pulling up.
    My internet is slower now.
    It changed my homepage on both browsers to "trovi" whatever that is.
    I deleted all of the downloads I found that I thought might have caused the problem, but it didn't fix anything.
    I manually changed my homepage back to google, but the pop-ups continue to happen when I visit any website.

    There is no need to download anything to solve this problem.
    You may have installed the "Trovi," "Conduit," or "SearchProtect" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
    Back up all data before making any changes.
    Besides the files listed in the linked support article, you may also need to remove these files in the same way:
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    ~/Library/Application Support/Google/Chrome/External Extensions/fjadmdmahkpbhgbmmkiiaanlnlekelmn.json
    ~/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/[email protected]
    One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
    If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
    Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
    "SearchProtect" may be distributed along with two other applications: "MacKeeper," which is a scam, and "ZipCloud," which, if not actually a scam, has a dubious reputation. Ask if you need instructions to remove those items.
    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
    Still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates
    if it's not already checked.

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