Even when I download and install the new version of firefox, I get the messsage that I don't have the new version.
how do I know if I have the new version installed?
Hi janeginsburg,
Looking at your system details, you are running the latest version. You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. That page is no longer being maintained by Google.
You should try changing your home page to:
about:home
If you don't know how to change the home page, you should take a look at the Knowledge Base article [[How to set the home page]].
Hopefully this helps
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I have downloaded and installed the latest version of numbers on my mac. Everytime I save and then try to reopen that document, I receive a message telling me that I need a new version of numbers. Also, when I try to sort the date column, it sorts out of order. The last version sorted fine.
Welcome to Apple Support Communities
When you install the new iWork version, the old iWork version is kept, so it looks like you are opening your old version.
To fix this, open a Finder window, choose Applications in the sidebar and drag the new Numbers version to the Dock, so you can access to it quickly. Open all documents from this version. I don't recommend you to delete the old Numbers version in case you need it.
Respecting to the second question, you will get better answers in the Numbers for OS X forum -
This morning when I tried to open my CC2014 Photoshop, it started to open, then quit suddenly. Same with Dreamweaver and InDesign. I am a professional and do not have the time to screw around with this. When I tried to run CC app, I get an error that says "Adobe creative cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from 'http://www.adobe.com/go/adobecreativecloudapp'." I did so and tried to run the app and got the same error. I tried the cleaner and it removed all of my apps, then I tried to install again, and got the same error. I am getting desperate now, I have clients waiting for their projects. I need help, please.
Allisonf55952352 have you utilized the steps listed in Error: "Failed to install" | Creative Cloud Desktop to resolve the current error? If not do you have any questions regarding the steps listed with the document?
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I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.
Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards. -
I just purchased the new Canon SX60 camera. Despite downloading and installing the latest version of Adobe DNG converter, I receive an error message saying that Photoshop CS4 can't open up/convert raw files (.CR2). This is the same file format as used by the SX50, with which I never had any problem. Does anyone have a suggestion on how to fix this problem? Thanks.
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Try Troubleshooting issues with iTunes for Windows updates.
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I am trying to update Photoshop CS6 in order to read my camera's RAW files. It is a camera that is supported by Adobe Photoshop CS6. However, when I try to get the Adobe Application Manager to update the software, it fails to do so. (The spinning wheel tells me it is checking for updates and then quits, saying that "Update Failed - Updates could not be applied. Adobe Application Manager may be damaged. Download and install a new copy of Adobe Application Manager.")
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The Adobe Support Advisor has been discontinued
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I have also taken the step of completely reinstalling Photoshop CS6. This did not solve the problems outlined above.
Please help!reset your preferences:
dreamweaver: http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
indesign: https://forums.adobe.com/thread/526990
lightroom: http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
photoshop: https://forums.adobe.com/thread/375776
if that fails, uninstall ps, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. then use the manual updates. -
I found information on how to transfer my itunes library to a new computer. I am going to use an external hard drive for this to transfer my itunes folder to the new computer.
I will then download and install a new version of itunes on my new computer.
My question is this. When I do this, will itunes have all my album artwork for all my library? My library has a lot of my own music and I have spent quite a bit of time copying album artwork that itunes did not add. I am really hoping I don't have to do this again!
Thanks for your help!If you follow the directions in this Link...
Copy iTunes to an External Drive
http://support.apple.com/kb/HT1751
Everything should be carried across... -
I tried to download and install the new IOS7 software to my IPhone 4 three times but nothing happened. What do I do next? I no longer have a "1" by my settings.
Okay genius, try reading before posting.
These are user to user technical support forums.
No one here sent you any notification or posted any such website.
Plug the device into a computer running iTunes and update. -
I have the iPhone 4S and have received a notice in the "settings" area indicating a "General" Software Update is available concerning fixes of bugs etc. I am sitting right next to my wi-fi network and am still unable to download and install the iOS7.0.2 download. You have a website listed on the window but that appears to be a non existant site and I cannot even communicate my problems to you via that site. What the heck is happening? Why do you send me boggus info to download and then not allow me the opportunity to do so? I never had these types of problems with SAMSUNG!
Wendell J. Putnam
President - Cardell Enterprises 719 339-4792Okay genius, try reading before posting.
These are user to user technical support forums.
No one here sent you any notification or posted any such website.
Plug the device into a computer running iTunes and update. -
After downloading the 64-bit version of iTunes on my Windows 7 machine I get the "Congratulations, you've successfully installed iTunes" message. However, when I plug in my iPhone I get an error message that says, in part, "...the required software is not installed. Run the installer to remove iTunes, then install the 64-bit version of iTunes". I've been at this for hours, carefully deleting all Apple software (Apple Mobile Support, Quicktime, etc. and before each attempt to install the 64-bit version from Apple ( no third parties). Same result each time!!! Any ideas????
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
On my Ipad I seem to be having a problem when trying to play YouTube videos embedded on Facebook.
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I get this if using chrome or safari .
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Go to iTunes.com/download and click the link for the 64-bit version.
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The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.
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You seem to have an iTunes problem and not an iPod problem. I suggest posting in the iTunes forum.
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