After downloading and installing the 64-bit version of iTunes for Windows I get a "Congratulations, you've successfully installed iTunes" message. However, when I plug in my iPhone to synch it I get a message that says that I don't the 64-bit version??

After downloading the 64-bit version of iTunes on my Windows 7 machine I get the "Congratulations, you've successfully installed iTunes" message. However, when I plug in my iPhone I get an error message that says, in part, "...the required software is not installed. Run the installer to remove iTunes, then install the 64-bit version of iTunes". I've been at this for hours, carefully deleting all Apple software (Apple Mobile Support, Quicktime, etc. and before each attempt to install the 64-bit version from Apple ( no third parties). Same result each time!!! Any ideas????

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

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I've tried updating iTunes for Windows but it won't work. I removed iTunes and downloaded the new version (10.6.1.7) but it won't load. It says it cannot removed the older version of iTunes.

I've tried updating iTunes for Windows but it won't work. I removed iTunes and downloaded the new version (10.6.1.7) but it won't load. It says it cannot removed the older version of iTunes.

It says it cannot removed the older version of iTunes.
Doublechecking before proceeding ... what's the precise text of that message, please? (There's a couple of different ones I can think of that you might be getting.)

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when i plug in my iphone 4s to my Xtreme Mac luna sst it says accessory not supported by iphone. Why is it doing this??

Hello AliHoward,
You may need to completely remove iTunes, QuickTime, and other Apple software from your system prior to reinstalling. The following articles (one for Windows XP, the other for Windows Vista/7) detail the removal process. I'll also link you to the latest version of iTunes for Windows (64bit specific installer).
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
iTunes 11.0.4 for Windows 64
http://support.apple.com/kb/DL1615
Cheers,
Allen

When i plug in my iphone to my computer i get nothing.mac ox snow.

i upgraded my iphone 3gs, to iOS 5. my computer will not actknowlegde the phone when i plugged it in to my computer. ( Mac OS X 10.6.8) it use to snyc with itunes automatically. i get nothing. it won't even recharge off my computer

Image Capture (in your Applications Folder) - In the preferences you can decide to 'Do Nothing' when a camera is connected.
Some versions also have this option in the iPhoto Preferences.
Regards
TD

When I plug in my iPhone to sync my things, an error message is constantly coming up, each time saying I need to download the new iTunes, but I have and it's still not working. What do I do?

It was working perfectly fine until I recently updated my phone to IOS7, now I have no clue what to do haha

Hi caitlin02,
If you are having issues with an iTunes update error message, you may want to double-check that you are running iTunes 11.1.2:
Apple Support: iTunes 11.1.2
http://support.apple.com/kb/dl1614
Regards,
- Brenden

ITunes for Windows, QuickTime, and Apple Application Support

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
*The relationship between iTunes for Windows and QuickTime for Windows*
Conceptually, you don't go too far wrong thinking of iTunes for Windows as a gigantic QuickTime for Windows plug-in. QuickTime for Windows provides the audio and video playback capabilities for iTunes for Windows, the codecs iTunes for Windows uses for importing and burning CDs, and so forth.
So, under normal circumstances, if you uninstall your QuickTime for Windows your iTunes for Windows will no longer launch. The exception is if you install a different application such as QuickTime Alternaltive, which also provides QuickTime playback capabilities. However, most such applications (QuickTime Alternative being a good example) are themselves built from actual QuickTime program files. So there's really no getting away from the requirement to have QuickTime for Windows componentry installed on your computer in order to get your iTunes for Windows to launch and run.
In addition to needing some QuickTime for Windows installed on the computer for iTunes for Windows, a given iTunes for Windows version will require *at mininum a particular version* of QuickTime for Windows to be installed on the computer in order for that iTunes for Windows version to run. For example, iTunes for Windows 5.0.0.35 requires at least a release version of QuickTime for Windows 7.0.2 to run correctly, iTunes for Windows 6.0.0.18 requires at least a QuickTime for Windows 7.0.3, and so on. The same applies for solutions involving other programs like QuickTime Alternative. An iTunes for Windows 6.0.0.18 would require an installed version of QuickTime Alternative to made from (at least) QuickTime for Windows 7.0.3 componentry in order for iTunes to run.
The most straightforward way to go about getting your iTunes for Windows launching again after you've uninstalled your QuickTime for Windows is simply to reinstall QuickTime for Windows. You can get the latest version of QuickTime for Windows XP, Windows Vista and Windows 7 from the following download page at the Apple website. (Use the download link that doesn't mention iTunes.)
[Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
*The relationship between iTunes and Apple Application Support*
iTunes for Windows uses a number of the same program files as other Apple software for Windows (most notably, QuickTime for Windows and Safari for Windows). Starting with iTunes for Windows version 9.0.0, QuickTime for Windows version 7.6.4, and Safari for Windows 4.0.4, program files common to more than one of the programs have been stored in a single location: "Apple Application Support".
So, if you uninstall your Apple Application Support (using the Add or Remove programs control panel in Windows XP, or using Programs and Features in Windows Vista or Windows 7), your iTunes for Windows 9.0.0 (or higher version) will no longer launch ... because several essential program files for iTunes for Windows 9.0.0 (or higher version) will have been uninstalled.
At the time of writing this user tip, Apple Application Support is not available as a "standalone" download from Apple. It is only available as part of the installer bundles for the most recent versions of iTunes for Windows, Safari for Windows and QuickTime for Windows. So if you have uninstalled your Apple Application Support and your iTunes for Windows 9.0.0 (or higher version) is no longer launching, the most straightforward way of getting your iTunes for Windows launching again is to uninstall your existing version of iTunes for Windows and reinstall the latest version of iTunes for Windows. (The iTunes reinstall should also reinstall your Apple Application Support.)
[Latest iTunes for Windows version|http://www.apple.com/itunes/download>
If, however, you've uninstalled both your Apple Application Support and your QuickTime for Windows, the most straightforward way of getting them both reinstalled is to download the latest QuickTime for Windows installer from the Apple website. (Use the download link that doesn't mention iTunes.)
[Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
This is the 1st version of this tip. It was submitted on March 7, 2010 by b noir.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

32 bit hd graphics driver for windows 7 model-15-d006TU

plz plz
32 bit hd graphics driver for windows 7 model-15-d006TU

Hi:
You should be able to use all of the W7 32 bit drivers except the audio from the HP Probook 450 G0.
DO NOT USE ANY BIOS OR FIRMWARE DOWNLOADS FROM THIS LINK
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http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

Family Sharing and iTunes for Windows

My wife and I have family sharing set up and working fine across iOS devices and my macs. She uses iTunes for windows and we can't find how to access my purchases on her machine. We looked in the same place it is in iTunes for Mac and there is no place to drop down and look at the other users stuff.

@TigerFrank, not sure whether you got your answer but for any reason if you haven't then here are the steps to see the purchases from all the family shared accounts in your iTunes for Windows...
Once you're in iTunes, you see your account name on the top, on the right side of the Apple logo. There is a little pointing down arrow, click on it
on the opened up menu, click on Family Purchases
on the Family Purchases window, on the top left you see your Name with the little pointing down arrow, click on it again
on the opened up menu, select the account you want to download the music from.
That is how you do it, because I just learned about it and thought I would share the information so that others also get benefited from it. Hope, this helps...

When I try to download, I get a message that says that my computer must be rebooted to finish uninstalling a previous version. After rebooting, I get the same message. What do I do?

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Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup

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What is the precise wording of the message that is appearing?
What OS is on the computer?

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup.

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.

Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
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when i plug in my iphone to my macbook it says i need to update itunes to 11.1 but i've already downloaded it and installed it. it still says that i need to download iTunes. what do i do?

Hi conor1221!
You will probably want to download the newest version of iTunes (iTunes 11.1) directly from Apple and install it on your computer if you are having issues updating. The link for the download can be found here:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Thanks for using the Apple Support Communities!
Cheers,
Braden

After downloading and installing 3.6.11 latest Firefox version, cannot conect to the web. Found old 3.0 version, re-install, back on the internet. What was wrong?

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See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
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# Shockwave Flash 10.0 r45
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Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
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App Store Reset Learned from Old Toad
There is a contact link.
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After downloading and installing the 64-bit version of iTunes for Windows I get a "Congratulations, you've successfully installed iTunes" message. However, when I plug in my iPhone to synch it I get a message that says that I don't the 64-bit version??

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