Every time I update Creative Cloud, I end up losing data or I am told that I have no more space availale. What am I being charged monthly for this service? If so I'd like to quit.
Anybody here work for the company on here?
It's really not clear what you are asking. "Losing data" means what exactly...? Your online storage? Local settings? Files? You need to explain better and provide the necessary info like system details or what updates you are referring to.
Mylenium
Similar Messages
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Every time I open creative cloud it does not load. Is there anything I can do to fix it.
Hi Tahmid,
Please refer to the threads below where this issue has been addressed:
New Creative Cloud App unusable: it's blank!
creative cloud is blank window why?
Re: Creative Cloud app opening blank
Regards,
Sheena -
Every time i upgrade Creative Cloud App - App For managing cc Apps this fails in my macbookpro... so App is unusable and probably needs reinstall.
I had cc full, now cancelled and switched to Ps cc/Lr only , and in macbookpro says PS cc expiries in 4 days. when go to open Creative Cloud App does not open.... well?Moving this discussion to the Creative Cloud Download & Install forum.
Lsepolis123 please review the installation logs for the Creative Cloud Desktop application to determine why the installation is failing. Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to locate and interpret the installation log files. -
I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I've downloaded creative cloud installer 9 times, every time I run it says there's a problem I need to use creative could to solve - and suggests I download it.
That means I need to download and run the installer to fix an error that the installer encounters, but it gives me no error code, just redirects me to the download page.
So what's a user to do?A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
After updating to the newest version of Firefox, when it opens I get two tabs, and the one that comes up on my screen is new tab, with my homepage on the other, which requires that I click on it to go there. Also when I click on a link the same thing happens, a new tab page comes up, with what I clicked on as another tab that I have to click on to get to. This is actually quite annoying and inconvenient. How do I go back to the way that it was, so that when I start Firefox it opens on my home page, and when a new page opens, I see the content of the link that I clicked on? IMO This new and improved is really new and made worse.
An extra extension might have snuck in. These can be bundled with other software you might have installed recently.
Try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable. (Or if completely unwanted, remove.)
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that get rid of the extra tab?
Note: I suggest also visiting the Windows Control Panel, Uninstall a Program, and clicking the "Installed on" column header. This should bring the most recent additions to the top and group them by install date so you can investigate how unexpected software might have been installed. -
Every time i open creative cloud it asks to verify my email but i dont have that email anymore
please help
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-wrong email https://forums.adobe.com/thread/1446019 -
Valid Purchase Date claims to find and upgrade your device. Why when stolen cant they find it????
All the thief has to do is turn off your location services and the you can not track it, even with the new update you can lock your iCloud but you still can't lock the location services. Thief throws the useless apple device away because you erase and lock your device, and you are out $300 - $3000 cause you still can't track your device!
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After sucessfully installing the new IOS 7 software on my Iphone 5, my imessage will not work. It has the message "waiting to activate". I have reset my network settings several time and turn my phone off and back on. What else can I do to get the imessage back up and running?
To sync an iOS 7 device you need to be running iTunes 11.1.1; iTunes 10.6 is way too old and won't work. You need to install iTunes 11.1.1, but to do that you need to be running at least Mac OS X 10.6.8.
So you need to do the following:
1. Upgrade your Mac to at least OS X 10.6.8 (later preferably, but 10.6.8 at the miniumum).
a. Check first to see if your model Mac can be upgraded, check that it has enough RAM and so forth (2GB at the least, more if possible).
b. If you can't upgrade your Mac, or don't want to, then you will have to buy a new Mac with the latest version of OS X (currently 10.8.5, soon to become 10.9) and iTunes 11.1.1
2. Install iTunes 11.1.1 on your newly upgraded Mac.
3. Sync your iOS 7 iPhone with iTunes. -
Once i had installed a trial from creative cloud. Now i bought the creative cloud. I want to use it but every time i open creative cloud i first have to update it. When i try to updrate i get an error that i have another creative cloud open on my computer and i first have to close that one. but i don't know how... I hope somebody here can help me! Thanks
Hi laura2110,
Kindly specify the OS so that we can help you in a better way.
To end process follow the below mentioned links.
Windows : End a process - Windows Help
Mac : Activity Monitor: Quit a process
2. Restart the machine and retry.
3. Please re-install Creative Cloud if you are facing trouble updating it.
Creative Cloud Help | Install, update, or uninstall apps
Thanks,
Atul Saini -
I keep getting told that I have no more application memory and have to force quit applications. Why does this happen and how do I fix it? This issue has only started since I started using Mavericks 10.9.2.
Have you checked how much space you have left on your HDD? You may find some useful information here:
pondini.org/OSX/DiskSpace.htmlhttp://
Ciao. -
Creative Cloud: error message every time on updating
Hi
Everytime I go to update Creative Cloud, I get an error message.
This results in my having to call tech support. Which, on every occasion,
has resulted in my having to download and reinstall Creative Cloud.
Considering the £50 a month cost of this, my patience for this nonesense is wearing thin.
Is there someone I can talk to. Who isn't a robot in India, whose only response is 'Computer says no'?
LawrenceI don't recall the exact message,
That's the most crucial part in troubleshooting. It really helps to get the error message and error code.
See for example
http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
https://www.google.com.au/search?q=adobe+cloud+update+errors -
What time does adobe creative cloud auto update
what time does adobe creative cloud auto update
Hi There,
There is no specific time for the update, whenever there is an update released and your machine is online it will notify/try to update the app.
Latest version of creative cloud has an option to always keep Creative Cloud up to date.
However, you can disable it to manage it yourself, follow the step mentioned below.
Launch creative cloud
click on the gear icon to top left corner
go to preference
check always keep Creative Cloud up to date.
Thanks,
Atul Saini -
Do i have to enter my adobe id and password every single time I open Creative Cloud?
do i have to enter my adobe id and password every single time I open Creative Cloud?
I have a very long email and after 4 days of using I am already irritated to hell!
Please add an option to auto login or something please!!!!!!If it did, I wouldn't be asking the question...... But I have since discovered what I think is at the heart of the problem:
I have my default browser as Chrome. I noticed I did not have a reply button on your post when using Chrome, I swithched to IE and their was a reply button. Hence how I am now managing to reply!
So it twigged that maybe that also had something to do with the sign of the Creative Cloud App from my notification area icon, seems werid to me but - Sure enough, now it does keep me logged in between sessions.
So are you going to fix so I do not have to set IE as my default browser? -
When is Adobe going to fix the problem of updating Creative Cloud
Since September last year, updating Creative Cloud has been a problem.
Every time I try to update I receive a failure message. The "temporary" solution last September was to rename the Creative Cloud folder and try again.
This problem still exists, and requires a permanent fix.
Don RileyYou can file a CS6 bug report here:
http://www.adobe.com/go/wish
Adobe Creative Suite 6 FAQ
Under: "Upgrade eligibility, pricing, and purchasing options"
"Adobe will continue to make Creative Suite 6 available as a perpetual
software license, and will provide bug fixes and security updates
as necessary. All of the CS6 suite editions and individual products
continue to be available for purchase by Electronic Software Delivery
(ESD) on Adobe.com as well as through select retailers.
Volume licensing for these products is also available
through Adobe Authorized Resellers worldwide."
"We plan to sell Creative Suite 6 for use
on supported platforms indefinitely."
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