Everytime I hit the + key to open a new tab, my tiles no longer appear and the new tab goes right to my homepage.

I looked in the help area and it says to click the gear icon. The screen show enhanced, classic, blank. I see none of these. I am in Firefox 35.0.1. I have uninstalled it and reinstalled it and there is no change to he problem. I recently installed Fitbit and then the trouble started occurring.

What is the current value of the <b>browser.newtab.url</b> pref on the <b>about:config</b> page?

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I ordered my new S5 online and after following the steps outlined in exact order, my old phone no longer works and the S5 will not authenticate. Now I have no phone and I am becoming frustrating.

I ordered my new S5 online and after following the steps outlined in exact order, my old phone no longer works and the S5 will not authenticate. Now I have no phone and I am becoming frustrating.
It downloaded all my contacts, photo's with no problem. I called the number they gave me from my old phone and then turned it off. I then put the sim card in and charged the phone. I followed all the setup steps and no I cannot send any text or make any phone calls. I get a message that they cannot authenticate my phone to dial #8899 but get the same message.

Hello Notahappycamper1962
Let's get that S5 up and running! I want you to love the S5! Is the old device powered off? What zip code are you in?
I look forward to hearing from you and getting this addressed.
JoeL_VZW
Follow us on Twitter @VZWSupport

I have a Iphone 5c and the screen light open when I press a button but nothing appears on the screen and I can't do anything

I have a brand new Iphone 5c since like 2 weeks ans just today this happened, Cell is full charge everything is good i'm using it and then put it in my pocket for about 1hour and when I pick it out it don't work anymore !! the screen doesn't work like it lights up when I press on any button but I can't see nothing the screen stay black and I can't do my code to unlock it or even answer a phone call !!

You have voiceover on. First try tapping the home button three times fast to turn it off.
If it is still on the gestures are different. You tap once to choose an item then double tap the item to activate it. Remember everything that was one tap is now tap then double tap. Start with the lock screen. Tap, then double tap your code. Swipe with two fingers to open, if the screen doesn't slide with two fingers try using three.
Tap then double tap each of the following. Settings> general> accessibility> voiceover > off.
Good luck.
Edit. I'm not sure if you need two fingers to slide to unlock. Try with one finger. If that doesn't work try two.

How do i find the key to open icloud

how do I find the key to open icloud

What "key" are you referring to? If you mean your iCloud password, if you don't know it you will have to reset it as explained here: http://support.apple.com/kb/PH2617.

HT2240 If I already have the unlock key for Quicktime pro on my Mac , does Apple gouge me for the full price to get the key to open quicktime Pro on my windows laptop ?

If I already have the unlock key for Quicktime pro on my Mac , does Apple gouge me for the full price to get the key to open quicktime Pro on my windows laptop ?

Here is an excerpt from the license agreement:
2. Permitted License Uses and Restrictions. This License allows you to install and use one copy of the Apple Software on a single computer at a time. This License does not allow the Apple Software to exist on more than one computer at a time, and you may not make the Apple Software available over a network where it could be used by multiple computers at the same time.
You can download the entire SLA here:
http://www.apple.com/legal/sla/
So, it appears that you will need to purchase another copy of it if you want to install it on another computer.

My Macbook pro often won't start up since I installed Lion, and I have to shut it down using power button. My desktop icons don't appear and the dock won't open. I only have the little circle of color spinning endlessly. What's wrong now!

My Macbook pro often won't start up since I installed Lion, and I have to shut it down using power button. My desktop icons don't appear and the dock won't open. I only have the little circle of color spinning endlessly. What's wrong now!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

My MacAir is great except for a problem i have. Keys F1, F2,F5,F6,F7,F8,F9,F10,F11,F12 and the power button are unresponsive. These are keys i frequently use and i have searched the whole apple help centre. Anyone got answers for me? Please helP!!!

My MacAir is great except for a problem i have. Keys F1, F2,F5,F6,F7,F8,F9,F10,F11,F12 and the power button are unresponsive. These are keys i frequently use and i have searched the whole apple help centre. Anyone got answers for me? Please helP!!!

Some keys don't work as expected
From the Apple menu, choose System Preferences.
From the View menu, choose Speech.
Click the Text to Speech tab.
If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
Click the Universal Access pane in System Preferences, click the Keyboard tab.
Make sure that Slow Keys is turned off. With Slow Keys on, you need to press a key for a longer period of time for it to be recognized.
In the Universal Access pane, click the Mouse tab, and make sure Mouse Keys is turned off. With Mouse Keys enabled, you cannot use the Numeric Keypad to enter numbers--instead the keypad moves the pointer (cursor). (There is an option to enable Mouse Keys with five presses of the Option key; you may want to turn that option off to avoid accidentally enabling it.) If Mouse Keys is enabled and you are using a keyboard with no numeric keypad or Num Lock function, see Unable to type while Mouse Keys is enabled in Mac OS X.
If the function keys on the top row of the keyboard are not working as expected, see Mac OS X: How to change the behavior of function keys.
If the issue persists, use Keyboard Viewer to help isolate the issue:
Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
From the Input (flag) menu, choose Show Keyboard Viewer.
If the keyboard is connected and detected by Mac OS X, the keys you type will highlight in the Keyboard Viewer window. Open TextEdit (or any text application), and try to type something using the keys that were previously not responding to see if they highlight in Keyboard Viewer.
Start from the Mac OS X Install Disc, choose Terminal from the Utilities menu and test the keys which were previously not working. If the keys work while started from the Install disc, then the keyboard itself is working correctly. Use Mac OS X: How to troubleshoot a software issue to isolate the software issue that may be causing the keys to not respond.
http://support.apple.com/kb/TS1381

Macbook pro 15" mid 2010 i spilled water on keyboard now it wont power on if the battery is connected and the keys on keyboard doesnt work it works fine with no battery and external keyboard if i order a battery and new keyboard will every else work again

macbook pro 15" mid 2010 i spilled water on keyboard now it wont power on if the battery is connected and the keys on keyboard doesnt work it works fine with no battery and external keyboard if i order a battery and new keyboard will every else work again lik it did before

If you have records that show that you've taken your MacBook Pro in for a year to fix the machine, I would escalate the problem to Apple Customer Relations - unfortunately I don't have a number for Spain.
It would only seem logical to me that if you've been trying to have the machine repaired during the time that the 'recall' was in effect that you should be eligible for a new logic board. But only customer relations will be able to make that call.
Good luck - take the issue as high up the food chain as you can and see what happens.
Clinton

My desktop files and folders no longer appear on the screen. I think this is a result of an iPhoto updating. It appears (from getting info) that now Desktop is being treated like a normal file for which an application to open it must be supplied. Help?

My desktop files and folders no longer appear on the screen. I think this is a result of an iPhoto updating. It appears (from getting info) that now Desktop is being treated like a normal file for which an application to open it must be supplied. Can anything be done? Incila

You are not going to be able to run your old system from the backup on this old computer as the hardware is incompatible.
You need to get a new computer or a refurbished one.

I have a word document that I have put hyperlinks in and turned into a pdf. When I email and receiver opens in iPad the document is blank. When I do a file save as pdf the document appears and the hyperlinks work but the document has much of the content

I have a word document that I have put hyperlinks in and turned into a pdf. When I email and receiver opens in iPad the document is blank. When I do a file save as pdf the document appears and the hyperlinks work but the document has much of the content turned into symbols. What is going wrong?

You select the printer properties and set the appropriate page size (I think there is a place to set it in PDF Maker too, but not sure). In the printer, this is equivalent to putting the proper paper in the printer.

Whenever I open the editor in Photoshop Elements 12 it does not work. When I try to click open in the application it does not do anything. None of the buttons work. When I open a photo using file at the top it opens but I cannot edit it or use any of the

Whenever I open the editor in Photoshop Elements 12 it does not work. When I try to click open in the application it does not do anything. None of the buttons work. When I open a photo using file at the top it opens but I cannot edit it or use any of the features on the left side.

Hi Nealeh
Thanks i think I got it working of a fashion.
Except the replace colour, does not seem to end up with the colour I picked using the picker tool. Its as though it hads not replaced the colour but blended in the desired colour with the old incorrect colour!
Buy trial and error picking not the right colour but close - which when mixed with the existing colour is close.
Sorry I can't post the pictures as the Lingerie Mfg, has me under non disclosure.
The scenario is:- say a blonded mainly tanned model a high cut [at the hips] corsette style basque, with an ultra low bra line.
Our dear model, has just come back from St Barts with a fabulous Tan, and equally striking bold Tan lines!.
So we have great tanned legs, then the 'porcelain white band' where her swimsuit was.
Likewise we have a tanned face, and arms, shoulders etc and a great tan on the top of the cleavage, then it stops, white band to the top of the ultralow cut bra line of the basque.
She must have lived in like the most conservative bikini on the planet [50's style], for 2 weeks!
Had she had a normal skimpy bikini on, no problem!
If i don't solve it, she will get fired!
Not a lack of interest in your post, but I was out, and tried to log in to this site; which I could do, on my iPad Air / 5 [whatever its the new one]. And tried to 'sign in' - but it just hung at the
"Join Adobe Community" adobe sign in splash screen! with he little whell spinning around continuously!!!
I have Safari on this iPad. Guess that is all it runs.
So technology is not my friend today!

When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears. I have uninstalled and re-installed itunes. Turned my computer off, and turned my iphone off. Restarted everything.

When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears. I have uninstalled and re-installed itunes. Turned my computer off, and turned my iphone off. Restarted everything. Synced my iphone and my itunes and nothing seems to work. Any suggestions? I am using Windows

Stop clicking the eject button.

HT201342 I have just opened an icloud email address and am unable to open ANY of the messages in my INBOX. I keep getting the message, "Cannot open this item. This operation is not supported until the entire message is downloaded. Download the message and

I have just opened a new icloud email address and am unable to open ANY of the messages in my INBOX. For each item I get the message "Cannot open this item. This operation is NOT supported until the entire message is downloaded. Download the message and try again". I now have no clue what I need to do to open these items. Help please.

What version of iPhoto do you have installed? Is if one of the versions shown as not compatible in this screenshot?
If it is then go to the App Store and download iPhoto 9.5. It will be free if you have an iPhoto 9 or later verson currently.
OT

I get the message, To open "Adobe Illustrator CS5.1.app" you need to install the legacy Java SE 6 runtime. What to do?

I get the message, "To open 'Adobe Illustrator CS5.1.app' you need to install the legacy Java SE 6 runtime. What to do?

Sorry, I didn't say it damages Java.
Yes, I know. You were quoting from a post on Adobe's site.
Correct me if I'm wrong but I think it wasn't since Mountain Lion.
Yes, I think that's correct. Apple stopped installing Java as part of the OS after Lion. If you check the installers for Mountain Lion through Yosemite, there are a lot of root Java processes OS X still installs, or Java wouldn't work at all. It's just the actual runtime environment no longer installs. The user has to do that.
that the application files are damaged. They are not talking about JAVA itself.
What application files? Do you mean the Adobe apps themselves? If so, yes, it's been reported that the CS5 and CS6 apps in particular usually need to be reinstalled after upgrading OS X to Yosemite. That's actually an old problem that isn't a Yosemite only issue.

I have two companies sending me indesign documents. One opens up and the dictionary is set to English. The other file opens at is in Hebrew, Not sure how to fix the Hebrew part and whether or not the fualt lies at my end or at the other end

I have two companies sending me indesign documents. One opens up and the dictionary is set to English. The other file opens at is in Hebrew, Not sure how to fix the Hebrew part and whether or not the fault lies at my end or at the other end

If only the language is Hebrew, you should correct it in the Paragraph and Character Styles.
But in such a case I would expect more problems.
If you are a creative cloud subscriber you should additionally install the InDesign version, English with Hebrew support:
Go to the preferences of you CC.app. It is found behind the Gear Symbols on the top right.
When the preferences open, go to the Apps section.
Change the App Language to English with Hebrew support.
Now you can install it. It will install on the very same place where your InDesign program is found some additional plugins, which will give you access to Hebrew functionality, like RTL text. Otherwise you will inherit in the document (and where you copy and paste it from such a document into another one). But now you can change or repair problems.
Now repeatstep 1 + 2, but you need not to install your own language again. InDesign will now, when started, run in the language of your OS (when you have it installed in that language) but with more functionality to handle problems with Hebrew documents.
The same steps you would have to do with Arabic or Asian documents. These languages will also add more plugins. But keep it limitted to those language you need. I have installed it that way, because I get sometime documen where the text flows the wrong direction or the numbers come up in Farsi digit, not in Arabic digits. For such purposes I need versions in languages I don’t understand myself.

Everytime I hit the + key to open a new tab, my tiles no longer appear and the new tab goes right to my homepage.

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