Excel 2013 (or 2010) wont recover/repair excel files with sheets with invalid names

Hi All
I have a situation where some legacy software (Crystal Reports) have exported to Excel some problematic workbooks in .xls (in 5.0/95) format. These workbooks have an invalid worksheet name which I have discovered is a known problem with Legacy
Crystal Reports.
In Office 2003 the error I get is:
"Errors were detected in 'example.xls'" but Microsoft Office Excel was able to open the file by makling the repairs listed below. renamed invalid sheet name".
That's fine because the spreadsheet then opens with the worksheet renamed to "Recovered_Sheet1" and all the expected data inside.
The problem arises because we have 2013 (not 2003). in 2013 I get:
"We found a problem with some content in 'example.xls'. Do you want to try and recover as much as we can? If you trust the source of this workbook click Yes"
If I click yes then the I get:
"Excel was unable to open the file by repairing or removing the unreadable content. Excel recovered your formulas and cell values, but some data may have been lost."
I then get a workbook with 2 sheets (unknownsheet1 and unknownsheet2) and there is no data. The issue would be no problem if 2013 could recover the data.
Is there a way in which I can get 2013 to open/recover these workbooks like 2003 manages to do? To test I have turned off all trust centre features etc. Failing that, could I use powershell or something else to get into a closed excel file and rename the
worksheet?
Any suggestions would be greatly appreciated
Thanks
Thomas

Hi,
As you said the Microsoft Excel 5.0/95 Workbook format file is a very old format, it might be has some unexpected compatibility issues with new Excel version. I recommend you convert the Microsoft Excel 5.0/95 Workbook to a new Excel format, like XLSX.
As a workaround, please try to copy the data from Excel 2003 to a Excel 2013/2010 file. It would help us using there data.
Then, based on the error message, we might try the below method:
Install the Visual Basic component in Office 2013/2010
Control Panel > Programs > select Microsoft Office 2013/2010 and click on Change > Add or Remove Programs > at the bottom of the list click on the plus next to Office Shared Features > select Visual Basic for Applications > I right
clicked and chose Run from My computer > Continue
Similar issue:
https://social.technet.microsoft.com/Forums/office/en-US/f8abedda-619e-4f9d-97a5-fba2fcacd8c2/excel-found-unreadable-content-in-filenamexls-do-you-want-to-recover-the-contents-of-this?forum=excel
http://answers.microsoft.com/en-us/office/forum/office_2007-excel/excel-found-unreadable-content-in-xls-do-you-want/5bc64db0-e4d6-44d8-9409-c6035da6033e
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Gerhard Brueckl
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Hi,
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It's recommended to download and install
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Just to clarify, as I initially misread your response, you have quoted an extract from my question, rather than make the assertion that "the
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Force Excel 2013 to open seporate instances.

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This is a cross-posting of a thread originally started in Microsoft Answers (Office- Excel) forum, advised to post in this forum by MS support engineer Mohan Suryanarayan (link to other forum: here).
I have a VB macro in file A (which otherwise contains only several Excel Tables with named ranges). My digital signature (for signing code) is attached to file A.
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Event Viewer error shows the following:
Faulting application name: EXCEL.EXE, version: 15.0.4667.1000, time stamp: 0x543d366c
Faulting module name: mso.dll, version: 0.0.0.0, time stamp: 0x5447696f
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JL Latham replied:
Tom, all I can give you is relatively non-information. I haven't experienced that type of behavior even in Excel 2013 with digitally signed macros in multiple workbooks. But my digital signature is a commercial one from DigiCert, not
self-cert. I'm not even sure what piece of Excel or Office processes the digital signature (that is, whether it is mso.dll or not). But your whole process has more moving parts than most of mine involving multiple workbooks do - I quite often turn
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Do the macros in the 'B files' have to execute during all of this processing in file A? If not, have you tried turning interrupts off:
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Have you looked at this discussion:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-excel/excel-2013-crashing-immediately-when-attempting-to/ea2ab100-5525-4a0d-a3cf-6977319f954f
Sounds very similar to yours - original signature created in 2007, and crashing in 2013. Some suggestions were made, but whether they fixed the issue or not is unknown: OP never came back and said "fixed it" or "didn't fix it".
I replied:
In answer, the secondary B files don't execute any part of their macros during the A file process, and I hadn't included an EnableEvents = False within the file A code. However, I have just tried it to check if it made any difference and unfortunately it didn't.
I had read the thread you gave a link to before posting, and also the sub threads given within that one, but didn't see anything I thought of immediate parallel other than an Excel 2013 crash.
The way I read the linked thread was that a User added a signature in Excel 2007 and when they tried to open the file Excel (2007?) crashes, although other people using Excel 2013 can open it (not clear whether it means others can open the one with
the 2007 signature or without it).
Anyway, the differences in my situation are that:
(1) my B-files were originally created in Excel 2007 on a different laptop to current and had their own signature attached. I maintain a 'stock' of B-file versions, some of which have the old signature and some the new. If I run the A-file macro
on one of the B-files with the old signature then it executes ok;
(2) I am able to open the B-files ok, no matter whether the signature in them derives from the old laptop with Excel 2007 or the new laptop with Excel 2013;
(3) the macros within the B-files execute ok (this includes any versions of the B-files which still have an old signature attached, by removing the old signature and replacing with the new and executing on the new laptop);
(4) the offending operation which triggers the crash (when the B-files have the new signature attached) is a Resize of the Excel Tables within the B-file. I understand that I may eventually have to find a workaround for this operation but initially
I want to sort out the signature issue (I'm reasonably sure the signature issue is not a red herring where the Resize is the 'real' problem).
Regards, Tom

Hi,
According to your description, this issue occurred with some particular files that stored in SharePoint site. Did the user download the file to local disk to print?
Based on the event log >>Faulting module name: EXCEL.EXE<<, it does not show the root Faulting module. Thus, please try to follow this KB to do general troubleshooting:
https://support.microsoft.com/en-us/kb/2758592
Then, if you have used "printer status application", please go to Device settings -> Installable options -> Printer Status notification and select disable.
If this issue still exists, we may need to collect the App crash dump file:
https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx
You can try to analyze dump by yourself if you would like to：
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Excel 2013 save as JPG/PNG graphic format?

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Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Hi,
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To protect your privacy, you may send the error logs to
[email protected], we will try to find the cause.
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George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Excel 2013 (or 2010) wont recover/repair excel files with sheets with invalid names

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