Exchange 2007 : Users cannot add contact while using outlook anywhere

Hey guys, i have a client with Exchange 2007 (standalone), when a user is connected through Outlook Anywhere or Activesync and they try to save a contact they get a little popup saying exchange is unavailable, outlook needs to be connected. 
Any ideas on these error?
Thanks in advance.

Hi,
In client side which is using Outlook Anywhere, please disable using Exchange Cached mode and restart Outlook to use Online mode. Then check whether the error occurs or not when saving a contact. Also do the test in OWA from external internet environment.
If the issue doesn't happen in Outlook Online and OWA, please create a new Outlook profile for this Outlook Anywhere user.
Regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Winnie Liang
TechNet Community Support

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