EXISTING RUNNING FIREFOX PROGRAM. THERE IS NO VER OF FIREFOX RUNNING. I HAVE TRIED TO DELETE THE FOLDER TO NO AVAIL. HAD TO RESORT TO USING EI WHICH I HATE. CAN SOMEONE PLEASE TELL ME HOW TO RECOVER.

Firefox automatically updated my existing version. After the update things started to go wrong. I decided to update to the latest version 3.6.14 [was3.6], after downloding the 3.6.14, I started to run the update file, it got to the stage where it was checking the system & said I had to close an existing running file of firefox. Here the problem, there was no firefox running, under CTRL/ALT/DEL the task manager says the only task running was the firefox inst prog.? The Inst prog will not go past the "close firefox file that is running". Any help will be appreciated, because I don't want to be running EI for long. Regards, Allan.

The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

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