Experiencing problem with retention of old emails
A co-worker of mine switched to their new BB, they have been experiencing a problem with the retention of their old emails. They have pictures and music that is being saved on an extended memory chip, but the built-in memory management program of the BB device continues to kick in and remove their old email. Is there a setting that will over-ride or disable the memory management app?
Does anyone have any information on this?
Please help.
Thanks,
BBcool
If they go to Messages > Options > General Options check the Keep Messages option. What is it set for?
Also, you will want to have them check their available memory. Go to Options > Status and check the File Free parameter. If it is low then they will need to free up memory as a low amount of memory may cause the loss of messages.
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