External Calling

Hi I'm trying to enable external calls currently I can call internally and receive external however I want to be able to phone out on one if not all phones connected to the network.
Below is my current config:
Building configuration...
Current configuration : 5655 bytes
version 15.5
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname Router
boot-start-marker
boot-end-marker
no aaa new-model
bsd-client server url https://cloudsso.cisco.com/as/token.oauth2
network-clock-participate wic 0
network-clock-participate wic 1
network-clock-participate wic 2
network-clock-participate wic 3
ip dhcp excluded-address 192.168.0.1 192.168.0.50
ip dhcp excluded-address 192.168.0.241 192.168.0.255
ip dhcp pool PHONES
network 192.168.0.0 255.255.255.0
default-router 192.168.0.1
dns-server 192.168.0.5 192.168.0.6
option 150 ip 192.168.0.17
ip cef
no ipv6 cef
multilink bundle-name authenticated
isdn switch-type basic-net3
cts logging verbose
voice-card 0
dspfarm
dsp services dspfarm
voice call send-alert
voice call carrier capacity active
voice rtp send-recv
voice service voip
ip address trusted list
ipv4 192.168.0.0 255.255.255.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
redirect ip2ip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
modem passthrough nse codec g711ulaw
h323
h245 tunnel disable
sip
bind control source-interface GigabitEthernet0/0
registrar server expires max 3600 min 3600
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g729br8
codec preference 3 g729r8
voice class h323 1
h225 timeout tcp establish 4
call start fast
voice hunt-group 1 longest-idle
timeout 0
license udi pid CISCO2901/K9 sn FGL173220Y3
license accept end user agreement
hw-module ism 0
hw-module pvdm 0/0
hw-module pvdm 0/1
redundancy
interface Embedded-Service-Engine0/0
no ip address
shutdown
interface GigabitEthernet0/0
ip address 192.168.0.17 255.255.255.0
duplex auto
speed auto
interface ISM0/0
description Unity-Express-Module
ip unnumbered GigabitEthernet0/0
ip virtual-reassembly in
service-module ip address 192.168.0.10 255.255.255.0
!Application: CUE Running on ISM
service-module ip default-gateway 192.168.0.17
interface GigabitEthernet0/1
no ip address
shutdown
duplex auto
speed auto
interface ISM0/1
no ip address
interface BRI0/0/0
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface BRI0/0/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface BRI0/1/0
description Test_ISDN_1
no ip address
isdn switch-type basic-net3
isdn overlap-receiving
isdn point-to-point-setup
isdn layer1-emulate network
isdn incoming-voice voice
isdn static-tei 0
interface BRI0/1/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface BRI0/2/0
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface BRI0/2/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface BRI0/3/0
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface BRI0/3/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface Vlan1
no ip address
ip forward-protocol nd
no ip http server
no ip http secure-server
ip route 192.168.0.10 255.255.255.255 ISM0/0
control-plane
voice-port 0/0/0
no vad
compand-type a-law
no comfort-noise
cptone GB
description TEST_ISDN
voice-port 0/0/1
input gain -6
output attenuation -6
echo-cancel coverage 64
no vad
compand-type a-law
no comfort-noise
cptone GB
timeouts interdigit 6
description ***2BRI-NT/TE Port***
bearer-cap Speech
voice-port 0/1/0
voice-port 0/1/1
voice-port 0/2/0
voice-port 0/2/1
voice-port 0/3/0
voice-port 0/3/1
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
mgcp profile default
dial-peer voice 2 voip
destination-pattern 1[0-9][0-9][0-9]
session target ipv4:162.168.0.17
dial-peer voice 1 pots
destination-pattern 9.
port 0/0/0
forward-digits all
dial-peer voice 3 pots
destination-pattern 9T
port 0/0/1
gatekeeper
shutdown
telephony-service
max-ephones 20
max-dn 200
ip source-address 192.168.0.17 port 2000
network-locale GB
load 7906 term11.default
load 7960-7940 P0030801SR02
load 6921 SCCP69xx.9-2-1-0
load 6941 SCCP69xx.9-2-1-0
max-conferences 8 gain -6
web admin system name alex secret 5 $1$eSOq$7L1LD5IBwR3F5v0.3gc3i1
dn-webedit
time-webedit
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 1
number 1001
name ***Black 6941 ***
ephone-dn 2
number 1002
name ***6921 v1***
ephone-dn 3
number 1003
name ***6921 v2***
ephone-dn 4
number 1004
name ***Big Bertha***
ephone 1
mac-address E8B7.484E.8483
type 6941
button 1:1
ephone 2
mac-address 8478.ACC7.13C0
type 6941
button 1:2
ephone 3
mac-address 8478.ACC7.13A4
type 6921
button 1:3
ephone 4
mac-address 0023.5E18.A3AA
type 7940
button 1:4
ephone-hunt 1 longest-idle
pilot 619879
list 1001, 1002, 1003
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
login
transport input none
scheduler allocate 20000 1000
end

Have tried adding however still getting an engaged tone. Below is my latest config can anyone help?
Building configuration...
Current configuration : 5860 bytes
! Last configuration change at 10:37:45 UTC Wed Jan 21 2015
version 15.5
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname Router
boot-start-marker
boot-end-marker
no aaa new-model
bsd-client server url https://cloudsso.cisco.com/as/token.oauth2
network-clock-participate wic 0
network-clock-participate wic 1
network-clock-participate wic 2
network-clock-participate wic 3
ip dhcp excluded-address 192.168.0.1 192.168.0.50
ip dhcp excluded-address 192.168.0.241 192.168.0.255
ip dhcp pool PHONES
network 192.168.0.0 255.255.255.0
default-router 192.168.0.1
dns-server 192.168.0.5 192.168.0.6
option 150 ip 192.168.0.17
ip cef
no ipv6 cef
multilink bundle-name authenticated
isdn switch-type basic-net3
cts logging verbose
voice-card 0
dspfarm
dsp services dspfarm
voice call send-alert
voice call carrier capacity active
voice rtp send-recv
voice service voip
ip address trusted list
ipv4 192.168.0.0 255.255.255.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
redirect ip2ip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
modem passthrough nse codec g711ulaw
h323
h245 tunnel disable
sip
bind control source-interface GigabitEthernet0/0
registrar server expires max 3600 min 3600
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g729br8
codec preference 3 g729r8
voice class h323 1
h225 timeout tcp establish 4
call start fast
voice hunt-group 1 longest-idle
timeout 0
license udi pid CISCO2901/K9 sn FGL173220Y3
license accept end user agreement
hw-module ism 0
hw-module pvdm 0/0
hw-module pvdm 0/1
redundancy
interface Embedded-Service-Engine0/0
no ip address
shutdown
interface GigabitEthernet0/0
ip address 192.168.0.17 255.255.255.0
duplex auto
speed auto
interface ISM0/0
description Unity-Express-Module
ip unnumbered GigabitEthernet0/0
ip virtual-reassembly in
service-module ip address 192.168.0.10 255.255.255.0
!Application: CUE Running on ISM
service-module ip default-gateway 192.168.0.17
interface GigabitEthernet0/1
no ip address
shutdown
duplex auto
speed auto
interface ISM0/1
no ip address
interface BRI0/0/0
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface BRI0/0/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface BRI0/1/0
description Test_ISDN_1
no ip address
isdn switch-type basic-net3
isdn overlap-receiving
isdn point-to-point-setup
isdn layer1-emulate network
isdn incoming-voice voice
isdn static-tei 0
interface BRI0/1/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface BRI0/2/0
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface BRI0/2/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface BRI0/3/0
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface BRI0/3/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
interface Vlan1
no ip address
ip forward-protocol nd
no ip http server
no ip http secure-server
ip route 192.168.0.10 255.255.255.255 ISM0/0
control-plane
voice-port 0/0/0
no vad
compand-type a-law
no comfort-noise
cptone GB
description TEST_ISDN
voice-port 0/0/1
input gain -6
output attenuation -6
echo-cancel coverage 64
no vad
compand-type a-law
no comfort-noise
cptone GB
timeouts interdigit 6
description ***2BRI-NT/TE Port***
bearer-cap Speech
voice-port 0/1/0
voice-port 0/1/1
voice-port 0/2/0
voice-port 0/2/1
voice-port 0/3/0
voice-port 0/3/1
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
mgcp profile default
dial-peer voice 2 voip
destination-pattern 1[0-9][0-9][0-9]
session target ipv4:162.168.0.17
dial-peer voice 1 pots
destination-pattern 9.
port 0/0/0
forward-digits all
dial-peer voice 3 pots
destination-pattern 9T
port 0/0/1
dial-peer voice 100 pots
description outbound dialpeer 1
preference 7
destination-pattern 1[2-9].........
port 0/0/0
forward-digits all
gatekeeper
shutdown
telephony-service
max-ephones 20
max-dn 200
ip source-address 192.168.0.17 port 2000
network-locale GB
load 7906 term11.default
load 7960-7940 P0030801SR02
load 6921 SCCP69xx.9-2-1-0
load 6941 SCCP69xx.9-2-1-0
max-conferences 8 gain -6
web admin system name alex secret 5 $1$eSOq$7L1LD5IBwR3F5v0.3gc3i1
dn-webedit
time-webedit
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 1
number 1001
name ***Black 6941 ***
ephone-dn 2
number 1002
name ***6921 v1***
ephone-dn 3
number 1003
name ***6921 v2***
ephone-dn 4
number 1004
name ***Big Bertha***
ephone 1
mac-address E8B7.484E.8483
type 6941
button 1:1
ephone 2
mac-address 8478.ACC7.13C0
type 6941
button 1:2
ephone 3
mac-address 8478.ACC7.13A4
type 6921
button 1:3
ephone 4
mac-address 0023.5E18.A3AA
type 7940
button 1:4
ephone-hunt 1 longest-idle
pilot 619879
list 1001, 1002, 1003
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
login
transport input none
scheduler allocate 20000 1000
end

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I'm putting together an application that uses JTAPI to track call times.
When I'm tracking an internal call, the call time is pretty much exact and my application gets notified about all call events.
But when tracking external calls (calls that go to the public telephone network) I've noticed that as soon as the call is directed to the router (a Cisco 3800), CallManager sends a connected event when in fact the phone on the other side is still ringing.
Even if the external call never gets answered I get a connected (active call) event.
I have a trace dump of my application that shows the events when they happen and I can provide that if needed but for now I was wondering what, if anything, should be configured either in CallManager 3.3 or the Cisco 3800 so that events are triggered correctly, i.e. get one connected event when the call is actually answered and not when CallManager passes the call to the router.

Hey all
Just got a 17" i7 MBP a few weeks ago, anxious of all the spinning beachball freezes people have reported in the Apple forums. Thankfully, I have none of these problems, however, I have a problem that's just as annoying.
I have my laptop connected to an Eizo 24" Widescreen via a display port to DVI adapter, using the extended desktop functionality. I started fine, and I have pretty much the external monitor connected 90% of the time. But then after a few days (and this happens now 2-5 times ever day), the screens will go black, once entering sleep mode for the screens only, and I can't wake them up, only do a hard reboot via the power button. it's really annoying, as I can't leave the monitor plugged in, while I go do other stuff. When the MBP is on it's own, there's no problem.
Also, sometimes when starting up, a few seconds into the desktop showing, I get severe graphics corruption, all kind of colours on both monitors, and I can only o a hard reboot to recover it. No problem as well when only using the MBP without the external monitor.
The only good thing about these problems are that wen I push the machine hard (I am a graphic designer, so it get's pushed to max maybe 5 hours a day), there's no problems what so ever, it's like it's more tend to crash when cold. No problems during intense gaming as well.
I run solely on the geforce card, as I have read a lot of problems are due to the switching of cards.
Anyway, just wanted to chime in, hopefully Apple will deliver a solution for this soon. My old 2007 MBP was rock-solid, and so far this has been the least stable Mac I have owned. Love it still though.
Lars

Choppy voice on IP Phone with external calls

Hi,
Having a issue where the IP Phone side of the call hears choppy voice (jitter) on some external calls coming in/out a MGCP PRI Gateway across WAN from the users. The PSTN (outside party) is fine and doesn't hear a problem.
The users can call other IP Phones at the main location fine and don't have this problem, problem is only with calls going out the PRI on the gateway now and then.
QoS is in place and no drops on the policies.
The WAN connection is a Multilink frame relay connection with 2 T1s. FRTS is configured and set to shape to 10ms with a fragment size of 1600 bytes.
The 'mgcp playout adaptive' command was added and set to 250 which improved things a little and it happens less often then before but still there.
The gateway is IOS 12.4(3b) and CCM is 4.1(3)Sr1 with 7.2(2) phone load on the 7940/7960 phones. Using G729 codec across WAN.

Fragment size 1600 ? It should be quite smaller to be effective.
Also, how big the the queues ? If too large, you can experience delay without drops.
Finally, check your FRTS values and perhaps bumping up a little. More often than not WAN networks are a little more tolerant of what the contract guarantees.

VOICE_IEC-3-GW error - no external calling available

Anyone have any thoughts on this? I've been getting this error on the logs of my router,
"%VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Interface busy): IEC=1.1.182.11.26.0 on callID"
It was happening last Thursday about the same time it was reported that the location could not make or receive external calls. Users could still dial 5 digits inside company.
It's a 2851 router, running c2800nm-adventerprisek9-mz.151-4.M6.bin and has analog lines connected to FXO card. We had a problem with one of these analog lines previously. I'm wondering if it's not a telco issue again. Suddenly the problem cleared up and calls were successful again without me doing anything.
Thanks

Hi,
From the error decoder tool
%VOICE_IEC-3-GW: [chars]: Internal Error ([chars]): IEC=[dec].[dec].[dec].[dec].[dec].[dec] on callID [dec] [chars]
An internally-detected error has caused a voice call to be released or terminated. An Internal Error Code (IEC) has been generated to report the error. This IEC will be logged in the accounting record for this call. In addition it is being reported through syslog because of the voice iec syslog configuration.
Recommended Action: To display more information on the details of this error, enter the show voice iec description IECvalue command, with IECvalue being the value of the IEC that was received. Debugging actions might also indicate the cause of the error.
Regards,
Alex.
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Changing external Caller ID over a SIP Trunk to SIP Provider

I am working with a client and when they place calls out to any external user they have the wrong name showing on the external caller ID.
I have spoken with the SIP provider and apparently they want us to pass the CNAM, or rather they have it setup for us to do this.
I opened a case with Cisco and the TAC engineer said the provider has to do this because it cannot be done from CUCM or the gateway.
For example, it says right now "location A" for external calls and I want to change this to say "location B" .
Is this even possible?

what is the call flow? did you check the caller name in SIP trunk configuration?

External Calling

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