Extremely high ping times ( 3000ms) and unusable ...

Hi all,
I am currently at my girlfriends house, trying to do some work but am experiencing absolutely dreadful internet connectivity.
I have just setup a small *nix box plugged directly into the HH4's gigabit ethernet port purely to monitor this abysmal connectivity. Due to the super high latency and low bandwidth for upload / downloads our internet is virtually unusable.
Here are a couple of excerpts from this mornings logged data.
Firstly latency of 4129.204 ms!!!
23/06/15 : 09:09
./speedtest-cli
Retrieving speedtest.net configuration...
Retrieving speedtest.net server list...
Testing from BT (86.165.237.95)...
Selecting best server based on latency...
Hosted by Spectrum Internet (Cardiff) [90.75 km]: 4129.204 ms
Testing download speed........................................
Download: 0.10 Mbit/s
Testing upload speed..................................................
Upload: 0.10 Mbit/s
Secondly ping test to bbc.co.uk again showing very high and varied latency. Avg 1629.844ms high 2361.604ms
PING bbc.co.uk (212.58.244.18) 56(84) bytes of data.
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=1 ttl=50 time=653 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=2 ttl=50 time=730 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=3 ttl=50 time=1188 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=4 ttl=50 time=1529 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=5 ttl=50 time=1464 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=6 ttl=50 time=600 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=7 ttl=50 time=153 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=8 ttl=50 time=491 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=9 ttl=50 time=148 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=10 ttl=50 time=870 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=11 ttl=50 time=1163 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=12 ttl=50 time=1202 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=13 ttl=50 time=1192 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=14 ttl=50 time=1209 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=15 ttl=50 time=1193 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=16 ttl=50 time=644 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=17 ttl=50 time=139 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=18 ttl=50 time=96.6 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=19 ttl=50 time=158 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=20 ttl=50 time=510 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=21 ttl=50 time=653 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=22 ttl=50 time=613 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=23 ttl=50 time=827 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=24 ttl=50 time=829 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=25 ttl=50 time=922 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=26 ttl=50 time=124 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=27 ttl=50 time=94.0 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=28 ttl=50 time=90.9 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=29 ttl=50 time=419 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=30 ttl=50 time=364 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=31 ttl=50 time=358 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=32 ttl=50 time=361 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=33 ttl=50 time=402 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=34 ttl=50 time=382 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=35 ttl=50 time=427 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=36 ttl=50 time=409 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=37 ttl=50 time=443 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=38 ttl=50 time=566 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=39 ttl=50 time=651 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=40 ttl=50 time=580 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=41 ttl=50 time=205 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=42 ttl=50 time=361 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=43 ttl=50 time=372 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=44 ttl=50 time=386 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=45 ttl=50 time=360 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=46 ttl=50 time=381 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=47 ttl=50 time=419 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=48 ttl=50 time=430 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=49 ttl=50 time=408 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=50 ttl=50 time=409 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=51 ttl=50 time=492 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=52 ttl=50 time=709 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=53 ttl=50 time=817 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=54 ttl=50 time=1073 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=55 ttl=50 time=1373 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=56 ttl=50 time=1197 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=57 ttl=50 time=1406 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=58 ttl=50 time=1565 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=59 ttl=50 time=1714 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=60 ttl=50 time=1835 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=61 ttl=50 time=2018 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=62 ttl=50 time=2151 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=63 ttl=50 time=2237 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=64 ttl=50 time=2277 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=65 ttl=50 time=2295 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=66 ttl=50 time=2300 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=67 ttl=50 time=2311 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=68 ttl=50 time=2329 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=69 ttl=50 time=2352 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=70 ttl=50 time=2323 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=71 ttl=50 time=2269 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=72 ttl=50 time=2236 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=73 ttl=50 time=2257 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=74 ttl=50 time=2224 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=75 ttl=50 time=2250 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=76 ttl=50 time=2242 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=77 ttl=50 time=2247 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=78 ttl=50 time=2258 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=79 ttl=50 time=2237 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=80 ttl=50 time=2251 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=81 ttl=50 time=2341 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=82 ttl=50 time=2330 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=83 ttl=50 time=2257 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=84 ttl=50 time=2319 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=85 ttl=50 time=2277 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=86 ttl=50 time=2278 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=87 ttl=50 time=2361 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=88 ttl=50 time=2341 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=89 ttl=50 time=2306 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=90 ttl=50 time=2358 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=91 ttl=50 time=2328 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=92 ttl=50 time=2252 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=93 ttl=50 time=2277 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=94 ttl=50 time=2248 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=95 ttl=50 time=2302 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=96 ttl=50 time=2322 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=97 ttl=50 time=2281 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=98 ttl=50 time=2269 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=99 ttl=50 time=2295 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=100 ttl=50 time=2277 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=101 ttl=50 time=2244 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=102 ttl=50 time=2256 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=103 ttl=50 time=2253 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=104 ttl=50 time=2244 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=105 ttl=50 time=2252 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=106 ttl=50 time=2291 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=107 ttl=50 time=2245 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=108 ttl=50 time=2309 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=109 ttl=50 time=2299 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=110 ttl=50 time=2313 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=111 ttl=50 time=2300 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=112 ttl=50 time=2286 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=113 ttl=50 time=2254 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=114 ttl=50 time=2242 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=115 ttl=50 time=2242 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=116 ttl=50 time=2246 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=117 ttl=50 time=2261 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=118 ttl=50 time=2251 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=119 ttl=50 time=2253 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=120 ttl=50 time=2219 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=121 ttl=50 time=2210 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=122 ttl=50 time=2261 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=123 ttl=50 time=2261 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=124 ttl=50 time=2228 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=125 ttl=50 time=2274 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=126 ttl=50 time=2265 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=127 ttl=50 time=2255 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=128 ttl=50 time=2269 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=129 ttl=50 time=2248 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=130 ttl=50 time=2274 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=131 ttl=50 time=2282 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=132 ttl=50 time=2283 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=133 ttl=50 time=2250 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=134 ttl=50 time=2270 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=135 ttl=50 time=2273 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=136 ttl=50 time=2192 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=137 ttl=50 time=2304 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=138 ttl=50 time=2296 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=139 ttl=50 time=2284 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=140 ttl=50 time=2270 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=141 ttl=50 time=2272 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=142 ttl=50 time=2263 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=143 ttl=50 time=2305 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=144 ttl=50 time=2283 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=145 ttl=50 time=2250 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=146 ttl=50 time=2266 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=147 ttl=50 time=2269 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=148 ttl=50 time=2247 ms
64 bytes from fmt-vip72.telhc.bbc.co.uk (212.58.244.18): icmp_seq=149 ttl=50 time=2267 ms
^C
--- bbc.co.uk ping statistics ---
151 packets transmitted, 149 received, 1% packet loss, time 150279ms
rtt min/avg/max/mdev = 90.912/1629.844/2361.604/830.792 ms, pipe 3

Anyone able to advise what to do about this problem?

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Tracing route to bbc.co.uk [212.58.244.18]
over a maximum of 30 hops:
1     4 ms     1 ms     1 ms SkyRouter.Home [192.168.0.1]
2    22 ms    16 ms    15 ms sr15.syost.isp.sky.com [2.127.238.90]
3    18 ms    18 ms    18 ms ip-89-200-131-248.ov.easynet.net [89.200.131.248
4    18 ms    18 ms    17 ms ntl-ge2-9.prt0.rbsov.bbc.co.uk [212.58.238.189]
5     *        *        *     Request timed out.
6     *        *        *     Request timed out.
7    19 ms    17 ms    17 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
8    20 ms    16 ms    19 ms 132.185.255.149
9    16 ms    16 ms    17 ms fmt-vip72.telhc.bbc.co.uk [212.58.244.18]
Trace complete.

Having really high pings, packet loss and been on ...

Hi. I've been on to BT 4-5 times in the last few weeks. Everytime its the same thing I do all their checks and run the speed test. Its the same thing over and over. When i try to explain to them the problems i,m having they said your speed is within the acceptable range. I,m at a loss with dealing with BT. The customer server is terrible.
Basically the problems i,m having is really high pings. Even doing the BTwholesale speedtest my pings was usally in the 30ms range now they are 70 on average now. I play alot of online games. And Everything is unplayable. I know there is definitely something wrong. Either with the routing or some of the nodes on bt.
Today I was trying to play Diablo 3, the lag spikes was huge every 2-3 seconds jumping to 1-2k ms latency. I ran some winMTR tests and i,m having alot of packet loss. I tried to explain that to BT on the phone. But its like the dont have a clue what i,m talking about or wont attempt to help me with the issue. All game companies usally tell me ISPs are always willing to help with these problems. But BT seem to refuse to help with latency ping issues, just your speed is fine etc .
I,ve also noticed people in the BT forums saying something about G.INP and people needing HH5 Type B. Can someone explain to me what this is or if its something happening to my cabinate. I,m using the BT HH5 type A. From what i see the about the G.INP sounds like the issues i,m currently facing.
Can some Mod please help me. I,m really losing hope with BT.

Hi Guys.
Still facing these issues. Is BT not going to do anything about it? Here is a WinMTR test to a game server i,m playing.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| BTHUB5 - 0 | 1132 | 1132 | 0 | 0 | 10 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| 217.41.216.109 - 7 | 901 | 843 | 18 | 30 | 394 | 20 |
| 213.120.158.234 - 7 | 909 | 853 | 21 | 25 | 51 | 23 |
| 31.55.165.151 - 7 | 905 | 848 | 20 | 25 | 51 | 23 |
| 31.55.165.109 - 7 | 905 | 848 | 21 | 25 | 49 | 23 |
| 109.159.250.180 - 7 | 897 | 838 | 20 | 25 | 63 | 23 |
| core1-te0-13-0-16.ilford.ukcore.bt.net - 7 | 913 | 858 | 27 | 34 | 57 | 33 |
| peer6-0-9-0-22.telehouse.ukcore.bt.net - 6 | 917 | 863 | 27 | 32 | 56 | 32 |
| 166-49-211-240.eu.bt.net - 7 | 913 | 858 | 28 | 32 | 59 | 28 |
| 213.248.82.249 - 7 | 909 | 853 | 0 | 33 | 93 | 29 |
| ldn-bb2-link.telia.net - 7 | 909 | 853 | 28 | 36 | 127 | 70 |
| adm-bb4-link.telia.net - 7 | 909 | 853 | 32 | 37 | 76 | 34 |
| adm-b4-link.telia.net - 6 | 917 | 863 | 34 | 38 | 65 | 35 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
217.41.216.109 seems to be an issue with this. Getting packet loss of 7% and the the ping shoots up to almost 400 while the average is around 30.
I,ve tried everything BT have told me, i've phoned loads and loads of times to seek help. I dont know what else to do. Pings and latency is horrible. And i dont just mean little lag. Every online game is unplayable. Webpage loading slowing or broken images .

Hard drive passes all tests but extremely high response times causing major performance issues.

I have a HP Compaq Presario CQ62-360TX pre-loaded with Windows 7 home premium (64-bit) that I purchased just under a year ago.
Recently my experience has been interrupted by stuttering that ranges from annoying in general use to a major headache when playing music or videos from the hard drive.
The problem appears to be being caused by extremely hard drive high response times (up to 10 seconds). As far as I know I didn't install anything that might have caused the problems before this happened, and I can't find anything of note looking back through event viewer.
In response to this I've run multiple hard drive scans for problems (chkdsk, scandsk, test through BIOS, test through HP software and others) all of which have passed with no problems. The only thing of any note is a caution on crystaldiskinfo due to the reallocated sector count but as none of the other tests have reported bad sectors I'm unsure as to whether this is causing the problem. I've also updated drivers for my Intel 5 Series 4 Port SATA AHCI Controller from the Intel website and my BIOS from HP as well as various other drivers (sound, video etc), as far as I can tell there are none available for my hard drive directly. I've also wanted to mess with the hard drive settings in the BIOS but it appears those options are not available to me even in the latest version.
System Specs:
Processor: Intel(R) Pentium(R) CPU P6100 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 2048MB RAM
Video Card: ATI Mobility Radeon HD 5400 Series
Sound Card: ASUS Xonar U3 Audio Device or Realtek High Definition Audio (both have problem)
Hard Drive: Toshiba MK5065GSK
Any ideas?
Edit: The drive is nowhere near full, it's not badly fragmented and as far as I can tell there's no virus or malware.

Sounds like failing sectors are being replaced with good spares sucessfully so far, this is done on the fly and will not show in any test, you have a failing drive, I would back up your data and replace the hard drive.
Sector replacement on the fly explains the poor performance also, replacing sectors with spares is normal if it is just a few over many years, but crystal is warning you there are too many, a sign of drive failure is around the corner.

Extremely high ping on lan, when aother wireless user uploads video

When a user on wireless does anything intensive such as uploading a video, me on lan experiences ping of over 1000 on game servers, and voice servers. I also expericence slow web page loading. This has been happening for a while now, and i want to to stop. I found disabling the wieless connection on the router stops the high ping for users on lan. Some infomation Manufacturer SkyModel SR102Firmware Version 2.1r.3761.RDSL Firmware VersionA2pv6F038m.d24jSystem Up Time: 361:42:01Broadband LinkDownstreamUpstreamConnection Speed18736 kbps2408 kbpsLine Attenuation29.5 dB0.0 dBNoise Margin6.9 dB6.6 dB

Hello, i too have random freeze without any "usable" info.
The blame "may" (well i think it is) be a "baytay + i915 kernel drivers" fault, these thread are intresting :
- https://bugs.freedesktop.org/show_bug.cgi?id=88012
- https://github.com/OpenELEC/OpenELEC.tv/issues/3726
what intresting is that there is path (for use of "legacy-turbo"), sory not remenber where i get it
-- gpu-drm-i915-fix-vlv-crash.txt --
Revert back to legacy turbo for vlv, fixes random crashes.
Reported by Timothée Giet <[email protected]> on dev@ ml.
https://bugs.freedesktop.org/show_bug.cgi?id=88012#c33
--- linux/drivers/gpu/drm/i915/i915_irq.c.orig
+++ linux/drivers/gpu/drm/i915/i915_irq.c
@@ -4361,12 +4361,7 @@ void intel_irq_init(struct drm_i915_priv
INIT_WORK(&dev_priv->rps.work, gen6_pm_rps_work);
INIT_WORK(&dev_priv->l3_parity.error_work, ivybridge_parity_work);
- /* Let's track the enabled rps events */
- if (IS_VALLEYVIEW(dev_priv) && !IS_CHERRYVIEW(dev_priv))
- /* WaGsvRC0ResidencyMethod:vlv */
- dev_priv->pm_rps_events = GEN6_PM_RP_UP_EI_EXPIRED;
- else
- dev_priv->pm_rps_events = GEN6_PM_RPS_EVENTS;
+ dev_priv->pm_rps_events = GEN6_PM_RPS_EVENTS;
setup_timer(&dev_priv->gpu_error.hangcheck_timer,
i915_hangcheck_elapsed,
I did use the trik on a custom kernel, i do have freeze (none tomoroy but two today but only on using firefox, so may be another probleme (sna)) but not on video (well i had run 15 video same time, and two where running 2 hours after without crash). May be you should try it (i think it work better).
note : link to make custom kernel -> https://wiki.archlinux.org/index.php/Ke … raditional

Mac Yosemite Extremely higher ping

I just updated my Mac Maverick to Yosemite and now I am having issues of extreme lag.
After Yosemite My ping in CS:GO (Counterstrike Global Offensive) Was around 14mms And now my ping is all the way to the 147-200 making it difficult to play.
And also when I tried to play Minecraft, my ping was off the charts around 1000+ on a server I always play on with minimal lag. And I also saw a noticeable slowness in loading youtube videos as where in Maverick it is extremely quick.
Can someone resolve or tell me why this is happening?
Thanks!

Some "usual suspects" include Bluetooth (if you don't need it right now, turn it off), and any Cloud-storage solutions such as Dropbox or similar (they seem to spend way too much time syncing again and again and again).

Persona management - extremely high logon times

Hello,
we're using a dynamic windows 7 pool with persona management activated via GPO.
Whenever a user logs on a desktop for the first time (so no local profile exists), the logon times can be up to 1 hour!
The client shows the windows status "waiting for user profile service".
Here are some lines from the persona log (the user name here is "sgsas"):
[15187289][05/19/2015 05:55:55:0985][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming
[15187079][05/19/2015 05:55:56:0000][RTOLogon!VMWSetEA
] Set EA: File: \Users\sgsas\Tracing, Value: 0x2
[15187316][05/19/2015 05:55:56:0000][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Apple Computer
[15187337][05/19/2015 05:55:56:0016][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Apple Computer
[15187347][05/19/2015 05:55:56:0016][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Apple Computer
[15187316][05/19/2015 05:55:56:0016][RTOLogon!VMWSetEA
] Set EA: File: \Users\sgsas\AppData\Roaming\Apple Computer, Value: 0x2
[15187355][05/19/2015 05:55:56:0016][RTOLogon!RedirectFile
] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\desktop.ini, 0xC0000034
[15187355][05/19/2015 05:55:56:0016][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\desktop.ini
[15187355][05/19/2015 05:55:56:0016][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
[15187355][05/19/2015 05:55:56:0016][RTOLogon!RedirectFile
] RTORetrieveOfflineFile Returned: Process: System, Offline: 0, 0x80070002
[15187367][05/19/2015 05:55:56:0032][RTOLogon!RedirectFile
] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\desktop.ini, 0xC0000034
[15187367][05/19/2015 05:55:56:0032][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\desktop.ini
[15187367][05/19/2015 05:55:56:0032][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
[15187367][05/19/2015 05:55:56:0032][RTOLogon!RedirectFile
] RTORetrieveOfflineFile Returned: Process: System, Offline: 0, 0x80070002
[15187409][05/19/2015 05:55:56:0047][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Media Center Programs
[15187422][05/19/2015 05:55:56:0047][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Media Center Programs
[15187424][05/19/2015 05:55:56:0047][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Media Center Programs
[15187409][05/19/2015 05:55:56:0047][RTOLogon!VMWSetEA
] Set EA: File: \Users\sgsas\AppData\Roaming\Media Center Programs, Value: 0x2
[15187449][05/19/2015 05:55:56:0063][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia
[15187463][05/19/2015 05:55:56:0078][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia
[15187468][05/19/2015 05:55:56:0078][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia
[15187449][05/19/2015 05:55:56:0078][RTOLogon!VMWSetEA
] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia, Value: 0x2
[15187482][05/19/2015 05:55:56:0094][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player
[15187498][05/19/2015 05:55:56:0094][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player
[15187511][05/19/2015 05:55:56:0110][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player
[15187482][05/19/2015 05:55:56:0110][RTOLogon!VMWSetEA
] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player, Value: 0x2
[15187516][05/19/2015 05:55:56:0125][RTOLogon!RedirectFile
] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\desktop.ini, 0xC0000034
[15187516][05/19/2015 05:55:56:0125][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\desktop.ini
[15187516][05/19/2015 05:55:56:0125][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
[15187516][05/19/2015 05:55:56:0125][RTOLogon!RedirectFile
] RTORetrieveOfflineFile Returned: Process: System, Offline: 0, 0x80070002
[15187552][05/19/2015 05:55:56:0125][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com
[15187576][05/19/2015 05:55:56:0141][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com
[15187581][05/19/2015 05:55:56:0141][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com
[15187552][05/19/2015 05:55:56:0156][RTOLogon!VMWSetEA
] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com, Value: 0x2
[15187588][05/19/2015 05:55:56:0156][RTOLogon!RedirectFile
] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\desktop.ini, 0xC0000034
[15187588][05/19/2015 05:55:56:0156][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\desktop.ini
[15187588][05/19/2015 05:55:56:0156][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
[15187588][05/19/2015 05:55:56:0156][RTOLogon!RedirectFile
] RTORetrieveOfflineFile Returned: Process: System, Offline: 0, 0x80070002
[15187632][05/19/2015 05:55:56:0172][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin
[15187655][05/19/2015 05:55:56:0188][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin
[15187660][05/19/2015 05:55:56:0188][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin
[15187632][05/19/2015 05:55:56:0188][RTOLogon!VMWSetEA
] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin, Value: 0x2
[15187665][05/19/2015 05:55:56:0188][RTOLogon!RedirectFile
] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\desktop.ini, 0xC0000034
[15187665][05/19/2015 05:55:56:0188][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\desktop.ini
[15187665][05/19/2015 05:55:56:0188][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
[15187665][05/19/2015 05:55:56:0188][RTOLogon!RedirectFile
] RTORetrieveOfflineFile Returned: Process: System, Offline: 0, 0x80070002
[15187717][05/19/2015 05:55:56:0219][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller
[15187745][05/19/2015 05:55:56:0234][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller
[15187754][05/19/2015 05:55:56:0234][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller
[15187717][05/19/2015 05:55:56:0234][RTOLogon!VMWSetEA
] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller, Value: 0x2
[15187761][05/19/2015 05:55:56:0250][RTOLogon!RedirectFile
] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\desktop.ini, 0xC0000034
[15187761][05/19/2015 05:55:56:0250][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\desktop.ini
[15187761][05/19/2015 05:55:56:0250][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
[15187761][05/19/2015 05:55:56:0250][RTOLogon!RedirectFile
] RTORetrieveOfflineFile Returned: Process: System, Offline: 0, 0x80070002
[15187861][05/19/2015 05:55:56:0328][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com
[15187881][05/19/2015 05:55:56:0344][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com
[15187887][05/19/2015 05:55:56:0344][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com
[15187861][05/19/2015 05:55:56:0344][RTOLogon!VMWSetEA
] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com, Value: 0x2
[15187900][05/19/2015 05:55:56:0359][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support
[15187923][05/19/2015 05:55:56:0375][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support
[15187928][05/19/2015 05:55:56:0375][RTOLogon!VMWQueryEA
] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support
[15187900][05/19/2015 05:55:56:0375][RTOLogon!VMWSetEA
] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support, Value: 0x2
[15187936][05/19/2015 05:55:56:0390][RTOLogon!RedirectFile
] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\desktop.ini, 0xC0000034
[15187936][05/19/2015 05:55:56:0390][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\desktop.ini
[15187936][05/19/2015 05:55:56:0390][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
I cant find anything about "No EAS Found".
Any ideas?
Thanks in advance
tim

Hello h3nkY,
thanks for your advice. I will try that.
Besides, I saw this entry in another log on the client right before the logon process freezes for long time:
[MessageFrameWork] Client/agent channel pending wssm to start
Does it mean the clients is waiting for the persona sync or could it be something else?
Thanks again.
Tim

Firefox.exe and plugin-container.exe both take an extremely high amount of memory and slow my PC down. I have often had to end and restart to fix this. What is up with the memory leak?

You may want to know that this is a desktop with a Vista operating system.

That's supposed to indicate it's your plug-ins like Flash that is the problem.
You might try changing hardware acceleration, a setting within Flash either turn if off or on.

Very Slow Internet + High Ping

I am on a Sager laptop running Windows 7 and using an Airport Extreme Base Station as my router. I don't know how the router is set up or even how to access the router from my computer. My roommate set up the internet before I moved in. I have already contacted my internet provider and they believe my slow service + extremely high pings when I try to play any online game are a result of my router.
I am just looking for a way to correct my issue. I would also like to know how I can even access my router from my computer. Thanks.

+Is there any way for the owner of the device to limit the amount of bandwidth I am receiving??+
No.
+but I really don't understand why my internet is so crummy.+
Interference from other wireless networks or cordless phones is usually the cause of issues like this. If you have a cordless phone there, turn it off for an hour or so to see if things improve. Unfortunately, there's not much you can do about a neighbor's cordless phone causing problems or another wireless network.
+If I could access the utility what would you suggest I check?+
You can access AirPort Utility by going to the Downloads link on the main forum page. But, you won't be able to access any of the settings on the AirPort Extreme unless you have the device password, which is different than the wireless password. The first thing to do is try different channel settings for the wireless to see if you can find some clear airspace.

High Pings, slow performance. Good line stats. P...

Hi
I am suffering from very high ping times and variable download speeds. I normally get about 15ms ping and 12-15Mb download. I am currently getting 200-500ms ping times and 1Mb-6Mb download and significant packet loss. Ping test gives me a server in holland as fastest server!
My line stats look fine - problem doesn't seem to be the local loop.
I swapped the ECI modem for a Hauwei from eBay in case that was causing an issue (and so I could access the stats) but it didn't improve things. Any clue? Do you know how to get to someone in BT that I can have a sensible conversation with? I am preparing myself for the usual long drawn out fight with the helpdesk and hours on the phone.
1) Exchange and cabinet details
BT BROADBAND AVAILABILITY CHECKER
Telephone Number *********** on Exchange HARPENDEN is served by Cabinet 49
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date High Low High Low
FTTC Range A (Clean)
17
10.6
1.3
0.8
Available
FTTC Range B (Impacted)
13.4
5.3
1.2
0.5
Available
WBC ADSL 2+
Up to 2.5
1 to 4
Available
ADSL Max
Up to 2
1 to 3.5
Available
WBC Fixed Rate
1
Available
Fixed Rate
1
Available
Other Offerings
FTTP on Demand
330
30
Available
Fibre Multicast
Available
Copper Multicast
Available
2) DSL Modem Details
Device
Help
Product type
EchoLife HG612
Device ID
10C61F-21530315408K25030366
Hardware version
VER.B
Software version
V100R001C01B030SP08
Firmware version
A2pv6C038m.d24j
Batch number
BC1P6.030.A2pv6C038m.d24j
System up time
0 days 1 hours 18 minutes 15 seconds
3) DSL Line Stats
Connection Status
Help
Mode
VDSL2
Traffic type
PTM
DSL synchronization status
Up
DSL up time
0
Line Status
Help
Downstream
Upstream
Attainable rate (kbit/s)
15524
1134
SNR margin (dB)
30.9
0
Line attenuation (dB)
10.1
10.5
Output power (dBmV)
10.1
10.5
Statistics
Help
Path 0
Path 1
Downstream
Upstream
Downstream
Upstream
Line rate (kbit/s)
14999
1077
0
0
CRC errors
222
138
18
18
FEC errors
0
3
4
0
HEC errors
90
58
32
32
Thanks for your help!

Thanks for the quick response!
BusyBox v1.9.1 (2014-01-21 16:44:38 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.
# xdslcmd info --pbParams
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 1134 Kbps, Downstream rate = 15580 Kbps
Bearer: 0, Upstream rate = 1077 Kbps, Downstream rate = 14999 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Discovery Phase (Initial) Band Plan
US: (7,32) (871,1205) (1972,2782)
DS: (33,859) (1216,1961) (2793,3970)
Medley Phase (Final) Band Plan
US: (7,32)
DS: (33,859)
VDSL Port Details Upstream Downstream
Attainable Net Data Rate: 1134 kbps 15580 kbps
Actual Aggregate Tx Power: 10.5 dBm 10.1 dBm
====================================================================================
VDSL Band StatusU0U1U2U3U4D1D2D3
Line Attenuation(dB): 13.4 N/A N/A N/A N/A 28.2 86.8 N/A
Signal Attenuation(dB): 13.4 N/A N/A N/A N/A 44.8 N/A N/A
SNR Margin(dB): 6.8 N/A N/A N/A N/A 6.7 N/A N/A
TX Power(dBm): 10.5 N/A N/A N/A N/A 10.1 N/A N/A

WRT54GS high ping Win7

getting random extremely high pings from my pc to my router. i have updated drivers for nic and firmware for router. running windows 7 x64 enterprise edition. its not constant but happens frequently. i have tried disabling tcp autotuning in windows 7. When i boot from windows vista on the same computer it works perfectly fine. is this router not compatable with Windows 7? or is there just some setting i am missing that i need to adjust?

Have you checked on different computer...?
As you upgraded the router's firmware,reset the router for 35 seconds,power cycle the router and re-configure it from scratch.

High Pings and lag in games.

The problem I have is with gaming early in a morning and towards lunch time are usually fine and late a night into the early hours are usually ok aswell but as soon as peak times roll in my online play is impossible due to high pings and very bad lag, any idea what could be causing my problem please?
Steps I have taken to date, contact BT and was passed onto tier 2 tech support who then ran a noise check which last 24 hours on my line, which seems to have left my line with a higher noise value than before.
Tried a different ethernet cable, different micro filter, unplugged everything from the socket except for my Homehub 2, turned off my firewall and virus checker, reset my computer, closed all unused programs. Tried a friends Homehub 2, tried a laptop, all have the same result with high pings and lag in games.
Also BT quote my line speed should be an estimated 17MB.
ADSL line status
Line state
Connected
Connection time
4 days, 22:09:10
Downstream
8,128 Kbps
Upstream
445 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
15.6 dB / 30.2 dB
Line attenuation (Down/Up)
24.0 dB / 14.1 dB
Output power (Down/Up)
0.0 dBm / 10.9 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
3334 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
2211

Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
6592 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 6592 Kbps
For your connection, the acceptable range of speeds is 2000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 445 Kbps(UP-STREAM)
IP Profile for your line is - 7170 Kbps
2. Upstream Test: -provides background information.
Upload Speed
363 Kbps
0 Kbps
445 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 363 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 445 Kbps

I have a 1st generation time capsule and an extreme b/g. Is the extreme slowing the network down

I have a 1st generation time capsule and an appe extreme b/g. Is the extreme slowing the network down? Should I dump it an get the new n version?

yes it is likely to be slowing down the network because you are using 802.11b/g
from what i recall with b/g a slow client can slow down the entire network to that clients speed.
this was the major improvement with 802.11n and Mimo. each client can be connected to the access point without affecting your speed to the rest of the network
its reccomended to get all new "N" equipment if you have the budget for it. some of those old airports and time capsules can still be worth something on amazon marketplace so you might be able to sell them
if you want to create / join / extend a netwowrk your going to probably need all "n" based equipment.
buy the new 4th generation time capsule or the new 5th generation airport they have better stronger radios
in the mean time configure your base station router to a high multicast rate, so it will prevent devices connecting to it at 1-2 mbps speeds and slowing down your network
if you have an apple care covered mac remember the airport / time capsule rule. all airports and time capsules purchased 2 years before you bought your mac to the 3 years of apple care covers them. if you do not have apple care then the standard warranty applies

Extremely high ping times ( 3000ms) and unusable ...

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