High Pings, slow performance. Good line stats. P...

Hi 
I am suffering from very high ping times and variable download speeds.  I normally get about 15ms ping and 12-15Mb download.  I am currently getting 200-500ms ping times and 1Mb-6Mb download and significant packet loss.  Ping test gives me a server in holland as fastest server!
My line stats look fine - problem doesn't seem to be the local loop.
I swapped the ECI modem for a Hauwei from eBay in case that was causing an issue (and so I could access the stats) but it didn't improve things.  Any clue?  Do you know how to get to someone in BT  that I can have a sensible conversation with?  I am preparing myself for the usual long drawn out fight with the helpdesk and hours on the phone.
1) Exchange and cabinet details
BT BROADBAND AVAILABILITY CHECKER
Telephone Number *********** on Exchange HARPENDEN is served by Cabinet 49
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date  High Low High Low    
FTTC Range A (Clean)
17
10.6
1.3
0.8
Available
FTTC Range B (Impacted)
13.4
5.3
1.2
0.5
Available
WBC ADSL 2+
Up to 2.5
1 to 4
Available
ADSL Max
Up to 2
1 to 3.5
Available
WBC Fixed Rate
1 
Available
Fixed Rate
1 
Available
Other Offerings
FTTP on Demand
330
30
Available
Fibre Multicast
Available
Copper Multicast
Available
2) DSL Modem Details
Device
Help
Product type
EchoLife HG612  
Device ID
10C61F-21530315408K25030366
Hardware version
VER.B
Software version
V100R001C01B030SP08
Firmware version
A2pv6C038m.d24j
Batch number
BC1P6.030.A2pv6C038m.d24j
System up time
0 days 1 hours 18 minutes 15 seconds
3) DSL Line Stats
Connection Status
Help
Mode
VDSL2  
Traffic type
PTM  
DSL synchronization status
Up  
DSL up time
0  
Line Status
Help
Downstream
Upstream
Attainable rate (kbit/s)
15524
1134
SNR margin (dB)
30.9
0
Line attenuation (dB)
10.1
10.5
Output power (dBmV)
10.1
10.5
Statistics
Help
Path 0
Path 1
Downstream
Upstream
Downstream
Upstream
Line rate (kbit/s)
14999 
1077 
0 
0 
CRC errors
222 
138 
18 
18 
FEC errors
0 
3 
4 
0 
HEC errors
90 
58 
32 
32 
Thanks for your help!

Thanks for the quick response!
BusyBox v1.9.1 (2014-01-21 16:44:38 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.
# xdslcmd info --pbParams
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 1134 Kbps, Downstream rate = 15580 Kbps
Bearer: 0, Upstream rate = 1077 Kbps, Downstream rate = 14999 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Discovery Phase (Initial) Band Plan
US: (7,32) (871,1205) (1972,2782) 
DS: (33,859) (1216,1961) (2793,3970) 
Medley Phase (Final) Band Plan
US: (7,32) 
DS: (33,859) 
  VDSL Port Details  Upstream  Downstream
Attainable Net Data Rate:     1134 kbps     15580 kbps
Actual Aggregate Tx Power:       10.5 dBm     10.1 dBm
==================================================​==================================
VDSL Band StatusU0U1U2U3U4D1D2D3
  Line Attenuation(dB): 13.4  N/A  N/A  N/A  N/A 28.2 86.8  N/A
Signal Attenuation(dB): 13.4  N/A  N/A  N/A  N/A 44.8  N/A  N/A
SNR Margin(dB): 6.8  N/A  N/A  N/A  N/A 6.7  N/A  N/A
TX Power(dBm): 10.5  N/A  N/A  N/A  N/A 10.1  N/A  N/A

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    Upstream:
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    Loss of Framing (Local/Remote):
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    Loss of Signal (Local/Remote):
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    Richard

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    Connection information
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    Connection time
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    Upstream
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    ADSL settings
    VPI/VCI
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    Modulation
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    Noise margin (Down/Up)
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    Line attenuation (Down/Up)
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    Loss of Power (Local)
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    CRC Errors (Down/Up)
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    HEC Errors (Down/Up)
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    Error Seconds (Local)
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    ness.net [66.208.228.70]
    9 236 ms 305 ms 305 ms 72.14.232.138
    10 213 ms 218 ms 187 ms 66.249.95.29
    11 194 ms 286 ms 321 ms nuq05s01-in-f0.1e100.net [74.125.239.96]Trace complete.C:\Users\Derek>tracert google.comTracing route to google.com [216.58.192.46]
    over a maximum of 30 hops:1 1 ms <1 ms 1 ms router.asus.com [192.168.2.1]
    2 14 ms 10 ms 9 ms 98.207.208.1
    3 14 ms 9 ms 10 ms te-0-7-0-17-sur03.pleasanton.ca.sfba.comcast.net
    [68.86.142.189]
    4 15 ms 11 ms 17 ms 162.151.78.209
    5 17 ms 13 ms 13 ms be-101-ar01.santaclara.ca.sfba.comcast.net [68.8
    5.154.105]
    6 * * * Request timed out.
    7 427 ms 305 ms 304 ms he-0-14-0-1-pe03.11greatoaks.ca.ibone.comcast.ne
    t [68.86.86.202]
    8 210 ms 305 ms 304 ms 173.167.59.66
    9 479 ms 305 ms 305 ms 209.85.241.55
    10 282 ms 305 ms 304 ms 74.125.37.43
    11 215 ms 305 ms 304 ms nuq04s30-in-f14.1e100.net [216.58.192.46]Trace complete.

    The same thing is happening for me. I live in Houston, Texas and my ping to a game called LoL was around 80 now its at 90. It's not a huge difference and I don't notice anything when gaming. I'm just curious as to why this has happened? 

  • What are my line stats like. Good or bad?

    Hi there,
    I've just recently changed ISP to BT, within the last couple of days.
    I know I'm still probably in my line training state.
    Using the supplied BT Home Hub 3.
    My stats so far are:
    ADSL Line Status
    Line state:    Connected
    Connection time:    2 days, 01:46:58
    Downstream:    2.531 Mbps
    Upstream:    448 Kbps
    ADSL Settings:
    VPI/VCI:    0/38
    Type:    PPPoA
    Modulation:    G.992.1 Annex A
    Latency type:    Interleaved
    Noise margin (Down/Up):    6.6 dB / 24.0 dB
    Line attenuation (Down/Up):    45.4 dB / 29.0 dB
    Output power (Down/Up):    18.1 dBm / 12.3 dBm
    FEC Events (Down/Up):    369092 / 122
    CRC Events (Down/Up):    1961 / 90
    BT Speedtester results:
    Download speed achieved: 1793 kbit/s
    DSL connection rate: 2592 kbit/s Down and 448 kbit/s Up
    Upload speed achieved: 308 kbit/s
    I'm hoping to get my Downstream speed around 3 megabit/s or better.
    But so far I'm still lucky if I'm above 2.5 megbit/s.
    As you can see my line has been stable for the first 2 days of connection, not sure if it should have dropped a few times as my line is being trained/tested?
    With the stats I have posted, should I be waiting for a faster connection?
    Or is this all my line can handle?

    I've just got home after a day out and I just noticed my speed (bandwidth) has dropped a little.
    So I logged in to my HH3 and I noticed that it had a different connection time.
    I was at something like 6+ days, but now back down to 0 days and a few hours.
    Q:  Will this have affected my 10 day line training?  So am I back to waiting for another 10 days, before my line speed (hopefully) increases?
    My routers log (when the connection dropped and then back up):
    09:45:11, 27 Jul.    (679519.170000) DSL is up
    09:45:09, 27 Jul.    (679516.850000) DSL noise margin: 24.00 dB upstream, 6.60 dB downstream
    09:45:09, 27 Jul.    (679516.790000) DSL line rate: 448 Kbps upstream, 2496 Kbps downstream
    09:44:41, 27 Jul.    (679488.900000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
    09:44:34, 27 Jul.    (679482.610000) DSL is down after 11119 minutes uptime
    09:44:33, 27 Jul.    (679481.290000) PPPoA is down after 11119 minutes uptime
    Nothing of interest found before this, well no reason why it dropped out.
    Thanks in advance.

  • Extremely slow performance with Radeon HD 7870

    Hi,
    I am using a number of Adobe programs on my new Windows 8 64 bit system, with 16 gigs of ram, an Intel Core i5 2.67ghz, and AMD Radeon HD 7870 2 gig. All the programs (including After Effects and Illustrator) work very well with the exception of Photoshop CS6 64 bit, which has extremely slow performance with Use Graphics Processor enabled in my preferences (which Photoshop selects by default). If I turn off Use Graphics Processor, the slow performance vanishes. If I change Drawing Mode to Basic, there might be a slightly detectable improvement over Normal and Advanced, but it's still horribly slow. The refresh rate seems to be just a few frames per second. Everything is slow: brushes, zooming, panning, everything.
    I've tried changing the settings I've seen suggested elsewhere: I switched Cache levels to 2, history states to 10, and tile size to 128k. No effect. Photoshop is currently at the default of using 60% of available ram. Efficiency has remained at 100% throughout all my tests. Also, this slow performance has affected me from the moment I installed Photoshop; it didn't crop up after previous good performance. The problem exists regardless of the size or number of documents I have open. Performance is still terrible even when I create a 500 x 500 pixel blank new canvas and try a simple task like drawing with the brush.
    Photoshop is fully up to date, and so are my graphics drivers (Catalyst version 13.1). Any help would be greatly appreciated; at the moment performance is so bad in Photoshop that it's unusable with graphics acceleration enabled. Thanks in advance for replying.
    Photoshop System Info:
    Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
    Operating System: Windows 8 64-bit
    Version: 6.2
    System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 4
    Processor speed: 2665 MHz
    Built-in memory: 16379 MB
    Free memory: 13443 MB
    Memory available to Photoshop: 14697 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 2
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    OpenCL Version: 1.2 AMD-APP (1084.4)
    OpenGL Version: 3.0
    Video Rect Texture Size: 16384
    OpenGL Memory: 2048 MB
    Video Card Vendor: ATI Technologies Inc.
    Video Card Renderer: AMD Radeon HD 7800 Series
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    Video Card Number: 2
    Video Card: AMD Radeon HD 7800 Series
    Driver Version:
    Driver Date:
    Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: AMD Radeon HD 7800 Series
    Video Card Memory: 2048 MB
    Video Card Number: 1
    Video Card: Microsoft Basic Render Driver
    Driver Version: 9.12.0.0
    Driver Date: 20121219000000.000000-000
    Video Card Driver:
    Video Mode:
    Video Card Caption: Microsoft Basic Render Driver
    Video Card Memory: 0 MB
    Serial number: 90970078453021833509
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Users\RAFFAE~1\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      C:\, 931.5G, 534.8G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/09/10-12:31:21   5.0.4   79.517869
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1686  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0  
       AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
       BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
       boost_date_time.dll   DVA Product   6.0.0  
       boost_signals.dll   DVA Product   6.0.0  
       boost_system.dll   DVA Product   6.0.0  
       boost_threads.dll   DVA Product   6.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.1.0.20577   2.1.0.20577
       CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0  
       dvacore.dll   DVA Product   6.0.0  
       dvamarshal.dll   DVA Product   6.0.0  
       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       LogSession.dll   LogSession   2.1.2.1681  
       mediacoreif.dll   DVA Product   6.0.0  
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS6   CS6  
       Plugin.dll   Adobe Photoshop CS6   CS6  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
       PSArt.dll   Adobe Photoshop CS6   CS6  
       PSViews.dll   Adobe Photoshop CS6   CS6  
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
    Required plug-ins:
       3D Studio 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       Angled Strokes 13.0
       Average 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Bas Relief 13.0
       BMP 13.0
       Camera Raw 7.3
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Collada 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Dicom 13.0
       Difference Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Embed Watermark 4.0
       Entropy 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Extrude 13.0
       FastCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Flash 3D 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Google Earth 4 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Kurtosis 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Maximum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Mean 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Measurement Core 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Median 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Mezzotint 13.0
       Minimum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       MMXCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Picture Package Filter 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Pinch 13.0
       Pixar 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Range 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.1.2
       Shear 13.0
       Skewness 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Standard Deviation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       STL 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Sumi-e 13.0
       Summation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       Underpainting 13.0
       Vanishing Point 13.0
       Variance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Variations 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       Wavefront|OBJ 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       WIA Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Wind 13.0
       Wireless Bitmap 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       ZigZag 13.0
    Optional and third party plug-ins:
       DAZ Studio 3D Bridge 12.0
       DazUpdateScene 12.0
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

    Great news!
    I followed your suggestion, Noel, and uninstalled my drivers with the Catalyst Uninstall Utility (which I hadn't used before), rebooted, reinstalled Catalyst 13.2 Beta 7, rebooted, deleted the PS Prefs, started PS, and now the performance is radically improved!
    It baffles me why I would need to do a clean driver uninstall in a new system environment that has only ever had this video card, and is only a few months old, but that action seems to be what's improved the situation. Note that because I deleted the PS preferences, the good performance now occurs with the default Use Graphics Processor enabled, and Drawing Mode set to Advanced (with every feature in the Advanced dialog checked except 30bit display).
    Having no reference point, I can't tell for sure if performance is as good as it theoretically ought to be for my system specs, but using the standard 13px brush is only slightly laggy behind the cursor, even if I become reckless and squiggle on the canvas violently. It wasn't just sluggish response before: Photoshop seemed to be in pain trying to draw the line segments as it laboured to catch up to the cursor. That is pretty much gone now.
    Much more tellingly, zooming and panning the canvas is like it ought to be, responsive and clean, more or less like it was for me in CS4 with my old Nvidia 9600GT. The poor performance with zooming and panning was the most worrying aspect of the issue. It's a great relief to see these working more properly now.
    I have to confess I'm a little embarrassed to have drug you through all this hassle only to discover that something as rudimentary as properly cleaning out the drivers would be the apparent solution. I never would have imagined that doing that, with such a new and stable system, would make any difference, since I don't have a legacy of older drivers dotting my hard drive. In any event, I'm really grateful that you guys took the time to try to help me.
    In the interest of completeness, here's the relevant portion of my system info after doing the reinstall steps I mentioned above:
    Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
    Operating System: Windows 8 64-bit
    Version: 6.2
    System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 4
    Processor speed: 2665 MHz
    Built-in memory: 16379 MB
    Free memory: 13680 MB
    Memory available to Photoshop: 14695 MB
    Memory used by Photoshop: 60 %
    Image tile size: 1024K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    OpenCL Version: 3.0
    OpenGL Version: 3.0
    Video Rect Texture Size: 16384
    OpenGL Memory: 2048 MB
    Video Card Vendor: ATI Technologies Inc.
    Video Card Renderer: AMD Radeon HD 7800 Series
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    Video Card Number: 2
    Video Card: AMD Radeon HD 7800 Series
    Driver Version:
    Driver Date:
    Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: AMD Radeon HD 7800 Series
    Video Card Memory: 2048 MB
    Video Card Number: 1
    Video Card: Microsoft Basic Render Driver
    Driver Version: 12.100.17.0
    Driver Date: 20130226000000.000000-000
    Video Card Driver:
    Video Mode:
    Video Card Caption: Microsoft Basic Render Driver
    Video Card Memory: 0 MB
    As you can see, the Microsoft Basic Render Driver still appears as a Video Card in the list. This presumably has something to do with Windows 8, and I really don't know if its presence here is still a sign that my card is not being used to its optimal capability. I have a hunch that the slight lag that I am still experiencing with the brush when Use Graphics Processor is on -- totally absent with the acceleration turned off -- implies that Photoshop is still unable to take maximum advantage of my card. I would assume that the brush tool should be more responsive with acceleration on than off, in a rig without any issues, but that's just assumption on my part. If you turn off Use Graphics Processor on your systems, is the brush tool more or less responsive?
    But again, panning the canvas with the hand tool is now extremely responsive, without any screen tearing or visible lag, and that's a massive improvement over the total meltdown of performance I was suffering from before.
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  • Slow broadband since line upgraded

    My boradband speed seems to have slowed. For example I can no longer use BBC iPlayer on my Smart TV or PVR. It may be an amazing coincidence, but it seems the speed went slower at around the time BT sent me an email telling me that they had upgraded my line (13th December 2011). The email said to give it a 10 days to settle, but after 2 months it does not seem to have improved.
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    Here are the details from my BT broadband router in case they help...
    ADSL line status
    Connection information
    Line state            Connected
    Connection time              1 day, 3:22:33
    Downstream      1,728 Kbps
    Upstream            344 Kbps
    ADSL settings
    VPI/VCI                0/38
    Type      PPPoA
    Modulation        ITU-T G.992.3
    Latency type      Interleaved
    Noise margin (Down/Up)             5.8 dB / 5.0 dB
    Line attenuation (Down/Up)      52.5 dB / 25.4 dB
    Output power (Down/Up)           0.0 dBm / 12.9 dBm
    Loss of Framing (Local)  41
    Loss of Signal (Local)       4
    Loss of Power (Local)     0
    FEC Errors (Down/Up)   0 / 4294967282
    CRC Errors (Down/Up)   3908 / N/A
    HEC Errors (Down/Up)   N/A / 10
    Error Seconds (Local)      12274
    Do you think this a problem with my connection or my local equipment?
    cheers,
    John

    Thanks for speedy replies. Your assistance is appreciated and have followed the links and read the advice as best I could.
    I plugged laptop directly into home hub (with Cat5) and did speed test and got the results below. This seems slower than I would have expected, but would value other peoples judgement.
    1. Best Effort Test: -provides background information.
    Download  Speed
    1.51 Mbps
    0 Kbps
    2 Mbps Max Achievable Speed
     Download speed achieved during the test was - 1.51 Mbps  For your connection, the acceptable range of speeds is 800 Kbps-2 Mbps.  IP Profile for your line is - 1.52 Mbps
    2. Upstream Test: -provides background information.
    Upload Speed
    304 Kbps
    0 Kbps
    832 Kbps Max Achievable Speed
    Upload speed achieved during the test was - 304Kbps  Additional Information:  Upstream Rate IP profile on your line is - 832 Kbps
    We were unable to identify any performance problem with your service at this time. It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly. If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
    Then I did a “quite line test” and heard only the faintest hints of noise.
    Then I plugged home hub into the master socket, and did repeat “quite line test” and again heard very similar low levels of noise. Then I got the ADSL info from hub again, with following results:
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    Connection information
    Line state
    Connected
    Connection time
    0 days, 0:06:52
    Downstream
    2,019 Kbps
    Upstream
    376 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.3
    Latency type
    Interleaved
    Noise margin (Down/Up)
    6.3 dB / 6.0 dB
    Line attenuation (Down/Up)
    54.0 dB / 25.5 dB
    Output power (Down/Up)
    0.0 dBm / 12.9 dBm
    Loss of Framing (Local)
    52
    Loss of Signal (Local)
    5
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    0 / 54
    CRC Errors (Down/Up)
    0 / N/A
    HEC Errors (Down/Up)
    N/A / 29
    Error Seconds (Local)
    12434
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    1. Best Effort Test: -provides background information.
    Download  Speed
    1.76 Mbps
    0 Kbps
    2 Mbps Max Achievable Speed
     Download speed achieved during the test was - 1.76 Mbps  For your connection, the acceptable range of speeds is 800 Kbps-2 Mbps.  IP Profile for your line is - 1.78 Mbps
    2. Upstream Test: -provides background information.
    Upload Speed
    286 Kbps
    0 Kbps
    832 Kbps Max Achievable Speed
    Upload speed achieved during the test was - 286Kbps  Additional Information:  Upstream Rate IP profile on your line is - 832 Kbps
    We were unable to identify any performance problem with your service at this time. It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
    If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
    I then carried on with some sort of QoS testing it offered and got the following:
    1. Assured Rate Test: -provides background information.
    Download Speed
    1.85 Mbps
    0 Kbps
    0 Kbps Max Achievable Speed
     Download speed achieved during the test was - 1.85 Mbps  For your connection, the acceptable range of speeds is 0 Kbps-0 Kbps .  Additional Information:  Assured Rate IP profile on your line is - 0 Kbps
    We were unable to identify any performance problem with your service at this time.
    Given the above, it looks to me that some part of the problem is the internal phone wiring / noise beyond the master socket. Is that how others read this?
    I also think that even going to the master socket I am still getting relatively slow download speeds compared to neighbour on the same exchange – and so that needs investigating too.
    Cheers,
    John

  • Extremely slow performance with ojdbc6.jar on IBM JVMs (Java 6)

    We are consistently seeing slow performance (easily demonstrable by the simplest of test cases) while using ojdbc6.jar on IBM JDKs. Pefrormance is normal when we simply opt for ojdbc14.jar under the same JDK, same java program.
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    =======
    JRockit, ojdbc6.jar
    JRockit, ojdbc14.jar
    IBM JDK, ojdbc14.jar
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    =======
    IBM JDK, ojdbc6.jar
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    We have been using Oracle/WLS since BEA used to market 'Tengah' servers. This is the worst we have seen as far as the qaulity of support staff goes. We first level support seems clueless. We filed this case and the support comes back tells us that IBM JDKs are not supported for WLS! Oh, we have been running WLS/AIX/IBM JVM combination only for 5+ years.

    A quick solution to test this would be to do the following:
    mv /dev/random /dev/random.bk
    ln /dev/urandom /dev/random
    Note: The quick solution will disappear after a reboot. You could add it to rc.local to automatically make this change, but I wouldn't recommend it.
    The following is from [http://www.usn-it.de/index.php/2009/02/20/oracle-11g-jdbc-driver-hangs-blocked-by-devrandom-entropy-pool-empty/]:
    "Oracle 11g JDBC driver hangs blocked by /dev/random – entropy pool empty
    On a headless (=without console) network server, the 11g JDBC driver used for (java) application connect may cause trouble. In my case, it refused to connect to the DB without any error, trace or log entry. It simply hung. After several hours, it connected one time, and freezed again. Remote debugging done by the development clarified that it locks after calling SeedGenerator() and SecureRandom().
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    When read, the /dev/random device will only return random bytes within the estimated number of bits of noise in the entropy pool. /dev/random should be suitable for uses that need very high quality randomness such as one-time pad or key generation. When the entropy pool is empty, reads from /dev/random will block until additional environmental noise is gathered.
    So far so good, now the question arises: Why does this mystic “entropy pool” runs out of gas?
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    cat /proc/sys/kernel/random/poolsize
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    Now let’s get back on our JDBC problem. Oracle JDBC 11g seems to use /dev/random by default, which causes usually no trouble on clients running with console access by a user, because his/her unpredictable :) actions will keep the entropy pool well-fed. But to make it usable on a headless server with a latently empty entropy pool, you should do several things, in descending security order (without warranty):
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    2. Use the Entropy Gathering Daemon to collect weaker entropy from randomness of userspace programs.
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