FaceTime - I cannot hear the other end at times and the mic now has a forward slash in front of it and I can't get it to go away

FaceTime-at times I cannot hear - no audio - the person on the other end. The mic now has a forward slash over it and I cannot get the slash to disappear. At times I hear the other end even though the forward slash is still there. I believe I have checked all of the settings.

If they don't show up on screen captures, it's most likely a hardware failure. Make an appointment at the genius bar.

Similar Messages

I was on the apple support site and typed my question in the small box at the bottom but couldn't figure out how to send it. The person at the other end couldn't read what I typed.

I was on the apple support site and typed my question in the small box at the bottom but couldn't figure out how to send it. The person at the other end couldn't read what I typed. I have a new OS10.8.4 and can't find "empty cache" when I'm ready to close Safari. How do I do this? Thanks

https://discussions.apple.com/thread/4448839

Since I've done the update ios6 on my ipad2 when I FaceTime the person on the other end says all they hear is static. Anyone know how to fix this?

Since I've done the ios6 update on my ipad2, when I FaceTime someone the person on the other end says all they hear is static and my voice very faintly. Anyone know how to fix this? Thank you.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
I saw one post where a user said dust got inside the small microphone hole. Using a vacuum cleaner removed the dust and restored the audio.
 Cheers, Tom

My iPhone 4 microphone that handles standard voice/sound cannot pick-up sound unless the speakerphone, or a headset is used to make/receive calls the other end caller cannot hear me. Any Suggestions? This seems to be common on forums.

My iPhone 4 microphone that handles standard voice/sound cannot pick-up sound unless the speakerphone, or a headset is used to make/receive calls the other end caller cannot hear me. Any Suggestions? This seems to be common on forums. Thank You

Same issue on my wife's iPhone 4S. I suspect it is related to the recent 6.1.2 iOS update (Note: I have a 3S and the update did not cause any issues).
I've tested both bottom and top mics on the 4S using video recorder and both mics work fine. Speakerphone and headset during calls also work fine. The issue is only related to the bottom mic while making calls. I can hear the caller but the caller cannot hear me. If I hold the mic very close to my mouth, the caller can hear a very low level signal.
The problem appears to be software related, not hardware.

People can't hear me on the other end when I make facetime calls from my Imac

People can't hear me on the other end when I make facetime calls from my IMAC

I had the same problem on my brand new iMac and Apple Care solved it for me. Very simple.
1. Restart your computer
2. As soon as you hear the chime, press the SHIFT button until you see the Apple logo, then release it. This will put your computer into safe mode. When your computer boots up to the home screen in safe mode, Facetime will NOT work. That's normal.
3. After your computer finishes booting up to your home screen, restart it normally. That solved the problem for me.
Apple Care said that putting the computer into safe mode results in a diagnostics check that can fix certain problems. I hope this helps someone else.

TS3274 I can't hear the other end of my Facetime conversation

When using Facetime with my iPad 2, the other iPad 2 can hear me perfectly but I have no sound from them on my end.
I tried calling from FaceTime on my iMac, and the iPad at the other end could hear me, but again, I could not hear them. Help!

Stmulroon-
Can you verify the other iPad's microphone is working? One way is to download the free Skype App. When connected to Skype, there is a "Test" server that will let you send several seconds of your voice, and then play it back.
Fred

My iphone 4 can make and receive calls but I cannot hear the person on the other end...they can hear me. I have tried plugging headphones in and resetting...any other ideas?

My iphone 4 can make and receive calls but I cannot hear the person on the other end...they can hear me. I have tried plugging headphones in and resetting...any other ideas?

If you need to use the phone now, try using speaker phone until you can take it to an Apple store and have them further look into the problem.

When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic, I use the voice recorder all the time and I have no problems w FaceTime. My headphones and Bluetooth do the same thing as far as not being able to be hea

When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic bc face time or voice recorder are not affected. I can't even use my headphones or Bluetooth to get around the problem. This has stumped 2 geniuses, they just try to swap it out for $150.

I am having the same issue with my iPhone 4. I can hear everyone but they can't hear me. Visited Apple Store and they said speakers were out, both bottom mic and top one for speaker phone. Said they were busted. Reloaded all software and didn't work. Got in parking lot and worked for 1 call. Now it's out again. Wanted $150 for new phone, haven't done it yet. don't know what to do.

I have a 2005 Jaguar xj8. When I tried to upgrade my 3gs to a 4g I got a ticking noise in the speaker and no one on the other end could hear me. I had to go back to a 3gs. My phone is shot and I need to upgrade. Has there been a fix to the problem?

I have a 2005 Jaguar xj8. When I tried to upgrade my 3gs to a 4g two years ago, I got a ticking noise in the speaker and no one on the other end could hear me. I had to go back to a 3gs. My phone is shot and I need to upgrade. Has there been a fix to the problem? Apple told me there was some sort of interference with the airbag system. Jaguar was totally unhelpful.

Hi Labjock,
Welcome to the Support Communities!
The article below may be able to help you with this.
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Cheers,
- Judy

I have a iPhone 4 and all of a sudden when I answer a phone call the person on the other end can't hear me ???? I can hear them , so I've had to put it on speaker for all my calls - ? Any tips on how to get it back to being able to speak normally

I have a iPhone 4 and all of a sudden when I answer a phone call the person on the other end can't hear me ???? I can hear them , so I've had to put it on speaker for all my calls - ? Any tips on how to get it back to being able to speak normally

Morning Lupoipia,
Thanks for using Apple Support Communities.
If you can't be heard by someone who is calling, take a look at this article:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Best of luck,
Mario

I frequently lose audio when in the middle of a call. I am not certain whether it is a full disconnect or just an audio loss. The person on the other end reports still being able to hear me, however, I suppose they could hear me speaking over another s

I frequently lose audio when in the middle of a call. I am not certain whether it is a full disconnect or just an audio loss. The person on the other end reports still being able to hear me, however, I suppose they could hear me speaking over another source even if bluetooth disconnected. The loss of audio is always preceded by a quick shrill noise, so I can easily tell when it happens. All I have to do to fix the problem is to select Audio Source on the call screen, temporarily switch audio back to the iPhone, and then switch back to the headset, and then it starts working again.
My Iphone5 was replaced and having same Problem. Only does this when using bluetooth for talking.

I have the exact same issue... I've been using a Jabra Extreme2 and just this weekend, bought a Plantronics Marque2 and today had the same issue, so it's clearly not the headset but the phone or OS.
I might try a restore and see if it helps...

When making a phone call, the other end of the line hears a strange dial up sounding noise. Its loud and quite annoying. What do i do?!

Loud screechy noises are heard on the other end of the line when my iphone 4s is in a phone call. It has to be my phone because multiple people and myself have confirmed hearing it. Its sounds like dial-up. BUT REALLY LOUD!

I just replied to a similar post and I'll copy and paste my response here. I was having the same exact issue. Here is my possible fix.
Yesterday I updated the OS to the latest release. Then right after that I called AT&T and they reset my sim card. Or something like that. They did some sort of reset.
I then got in my car and drove around to test the phone. Because that is when the problem is worse. FINALLY they claim to be able to hear me clearly!!!!
I think it was the combination of both the OS update and the sim card reset that fixed it. Hopefully..... It has only been one day but so far so good. I'll update this post if things change.
Try this and let us know if this works for you.

When i make a call i can hardly hear the person on the other end ,how do i turn up the volume on the phone so i can hear them better pls help

when i make a call the person on the other end is hard to hear ,how do i turn up the volume on the phone so i can hear them better pls help

When on a call, press the round button with the + on the side of the phone until the volume is where you want it.

When I make A call I can barely hear the ring or the voice on the other end, but the person i called can hear me ok

when I make a call I can barely hear the ring or the voice of the person on the other end, but they can hear me fine

iPhone Volume Controls
iPhone Sounds & Silence
ÇÇÇ

Why is my iPhone 4 still not updated to version 8.02. Why is that when l call/receive a call the person in the other end can't hear me while sometimes it works all perfect. Help guys

l am using Iphone 4, l still did not receive update to version 8.02 and when l receive or call somebody the person in the other end can't hear me while sometimes its working perfectly normal. Help guyz any ideas

The iPhone 4 is not capable of running iOS 8. iOS 8 requires a 4s or higher.

FaceTime - I cannot hear the other end at times and the mic now has a forward slash in front of it and I can't get it to go away

Similar Messages

Maybe you are looking for